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An Intensive 5 Day Training Course

Competency Development for Supervisory Excellence
in the Oil, Gas & Petrochemicals Industry

(Endorsed by ILM under the title 'The Competent Supervisor')

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Home » Courses » Management & Leadership » Competency Development for Supervisory Excellence in the Oil, Gas & Petrochemicals Industry

Course Dates, Venues and Fees

Code Date Venue Fee($)
MG113 25 - 29 Mar 2018 Dubai - UAE $5,500
MG113 16 - 20 Jul 2018 Vienna - Austria $5,500

Why Choose this Training Course?

This training course has been specifically designed to develop the competency of supervisory personnel in the oil and gas sectors by equipping them with the knowledge, skills and understanding to achieve Supervisory Excellence in this critical, high hazard industry.  It has long been recognized that the Supervisory level is the leverage that ensures that management decisions are acted on.

On this Supervisory training course you will learn about utilising management and leadership techniques to problem solve day-to-day problems and workforce issues, pro-actively delegate, provide clear communication and direction, effectively develop yourself and others, control your team, your work environment; as well as create a climate and culture for improved safety.  This course is essential development for supervisors operating and working in the oil and gas industry.

This training course will feature:

  • The unique and important role of the supervisor for organizational success and development
  • Practical analysis of risks, creative problem solving techniques to provide effective decisions
  • Powerful motivation and delegating skills to control teams
  • Excellent interpersonal and communications skills techniques, as well as lead meetings and team briefs
  • Developing people, coaching skills and increasing team performance
  • Methods in achieving the safety culture and target zero

Training Objectives click here

What are the Goals?

By the end of this training course, participants will be able to:

  • Understand the important role and responsibilities of a Supervisor in the organisation
  • Determine effective problem solving risk identification and analysis within their working environment
  • Apply powerful interpersonal techniques to improve communication in order to effectively delegate and control teams
  • Apply development, coaching, mentoring and feedback techniques to increase optimum people performance
  • Improve the safety climate and culture across the organisation through their attitude and actions.

Target Audience click here

Who is this Training Course for?

This PetroKnowledge training course is suitable to a wide range of professionals but will greatly benefit the following individuals who belong in the Oil, Gas & Petrochemicals Industry:

  • New & Experienced Supervisors
  • Team Leaders & Line Managers
  • Projects & Process Engineers & Managers
  • Senior Engineers

Training Methods click here

How will this Training Course be Presented?

This Supervisory training course will utilise a variety of proven highly interactive adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes highly interactive facilitated group and individual exercises, industry relevant case studies, active scenario building, as well as specifically targeted  videos.  The instructor will also facilitate learning by encouraging the delegates to test and critically appraise any theories and concepts on the course.

Daily Agenda click here

Day One: The Importance of the Supervisory Role in the Industry

Competency Description: Supervisors are the key operational role in the organization and you will gain an understanding of the high impact you have on this.

Key behaviours

  • Organizational development
  • Key leading and management principles
  • Creating vision and initiatives
  • Managing change

Topics to be covered

  • Supervisors as a master key for organizational success and development
  • Managing or Leading?
  • Power Bases
  • Character v Competence
  • Inspiring change and innovations leading to continuous improvement
  • Personal Accountability, Reliability, Integrity and Honesty to lead your team

Day Two: Problem Solving, Decision Making and Delegation

Competency Description: Supervisors are constantly being subjected to daily problems, both from above, below, as well as from those around.  It’s essential that you have a good understanding of the principles involved with undertaking daily workplace problem solving, decision making and effectively delegating

Key behaviours

  • Analyzing situations and data
  • Lateral and Vertical problem solving
  • Decision making process
  • Time Management
  • Delegation skills

Topics to be covered

  • Assessing risks and analyzing problems
  • Problem solving and decision making process
  • SCAMPER Technique for creative workplace problems
  • Time Management and barriers to managing  time
  • Powerful Job Enrichment and motivation techniques to increase performance
  • Mastering the art of delegation: delegating effectively and efficiently

Day Three: Mastering Communication and Interpersonal skills

Competency Description: Communication is an important supervisory skill, from dissemination, to interpretation, top-down to bottom-up, to help you persuade and influence.  You will also be faced with many conflict situations, as well as having to hold meetings and give team briefs.

Key behaviours

  • Uses a variety of questioning techniques to clarify
  • Uses listening skills effectively
  • Able to influence and persuade through effective communication
  • Uses communication to control and be assertive as needed
  • Able to use various sources of communication methods, including meetings

Topics to be covered

  • Overcoming communication barriers
  • The power of questions
  • Active listening skills
  • Developing your observation skills to influence the outcome/effects of others
  • Persuasion and negotiation: keys to personal influence
  • Conflict management: managing conflict assertively
  • Effective meeting skills & conducting powerful team briefings

Day Four: Developing your Team and Others

Competency Description: As a supervisor, you will be leading a team. It’s important to realize that the team supports the supervisor.  If the team is weak, or not performing then this will have implications on the effectiveness of the role.

Key behaviours

  • Developing others
  • Team dynamics
  • Learning strategies
  • Gain feedback skills and techniques

Topics to be covered

  • How people learn
  • Team development
  • Positive development: training and development planning
  • Coaching and mentoring for personal and team growth
  • Giving powerful feedback to increase optimum performance

Day Five: Leading HSE Excellence

Competency Description: Health and safety is an important area for all supervisors regardless of the role or discipline.  The programme concludes with this important area, as the Supervisor you will need to be a Safety leader to lead others by example.

Key behaviours

  • Understand the importance of H&S
  • Be aware of their impact on the H&S culture
  • Create a climate of pro-active H&S
  • Lead by example with H&S
  • Understand the legal implications of H&S in their environment

Topics to be covered

  • HSE culture and defining actions required to improve
  • Dealing with Stress (shutdown, failures, emergencies, incidents, disputes with others)
  • Behavioural skills in achieving Safety Excellence and target zero
  • Commitment and compliance towards HSE documents and standards
  • Safety Commitment
  • Next Steps

Related Courses click here


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Home » Courses » Management & Leadership » Competency Development for Supervisory Excellence in the Oil, Gas & Petrochemicals Industry
PetroKnowledge Training


Competency Development for Supervisory Excellence
in the Oil, Gas & Petrochemicals Industry

(Endorsed by ILM under the title 'The Competent Supervisor')


Code Date Venue Fees
MG113 25 - 29 Mar 2018 Dubai - UAE $5,500
MG113 16 - 20 Jul 2018 Vienna - Austria $5,500



Why Choose this Training Course?

This training course has been specifically designed to develop the competency of supervisory personnel in the oil and gas sectors by equipping them with the knowledge, skills and understanding to achieve Supervisory Excellence in this critical, high hazard industry.  It has long been recognized that the Supervisory level is the leverage that ensures that management decisions are acted on.

On this Supervisory training course you will learn about utilising management and leadership techniques to problem solve day-to-day problems and workforce issues, pro-actively delegate, provide clear communication and direction, effectively develop yourself and others, control your team, your work environment; as well as create a climate and culture for improved safety.  This course is essential development for supervisors operating and working in the oil and gas industry.

This training course will feature:


Training Objectives

What are the Goals?

By the end of this training course, participants will be able to:

Target Audience

Who is this Training Course for?

This PetroKnowledge training course is suitable to a wide range of professionals but will greatly benefit the following individuals who belong in the Oil, Gas & Petrochemicals Industry:

Training Methods

How will this Training Course be Presented?

This Supervisory training course will utilise a variety of proven highly interactive adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes highly interactive facilitated group and individual exercises, industry relevant case studies, active scenario building, as well as specifically targeted  videos.  The instructor will also facilitate learning by encouraging the delegates to test and critically appraise any theories and concepts on the course.

Daily Agenda

Day One: The Importance of the Supervisory Role in the Industry

Competency Description: Supervisors are the key operational role in the organization and you will gain an understanding of the high impact you have on this.

Key behaviours

Topics to be covered

Day Two: Problem Solving, Decision Making and Delegation

Competency Description: Supervisors are constantly being subjected to daily problems, both from above, below, as well as from those around.  It’s essential that you have a good understanding of the principles involved with undertaking daily workplace problem solving, decision making and effectively delegating

Key behaviours

Topics to be covered

Day Three: Mastering Communication and Interpersonal skills

Competency Description: Communication is an important supervisory skill, from dissemination, to interpretation, top-down to bottom-up, to help you persuade and influence.  You will also be faced with many conflict situations, as well as having to hold meetings and give team briefs.

Key behaviours

Topics to be covered

Day Four: Developing your Team and Others

Competency Description: As a supervisor, you will be leading a team. It’s important to realize that the team supports the supervisor.  If the team is weak, or not performing then this will have implications on the effectiveness of the role.

Key behaviours

Topics to be covered

Day Five: Leading HSE Excellence

Competency Description: Health and safety is an important area for all supervisors regardless of the role or discipline.  The programme concludes with this important area, as the Supervisor you will need to be a Safety leader to lead others by example.

Key behaviours

Topics to be covered

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© 2017. Material published by Petroknowledge shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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Energy Institute
merican Society for Nondestructive Testing
American Welding Society
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