Operational Excellence  in the Process Industry

An Intensive 5-day Training Course

Operational Excellence
in the Process Industry

The Key to a Lean and Low-Risk Failure

Operational Excellence in the Process Industry

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We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at info@petroknowledge.com

Why Choose this Training Course?

This course presents the best practices from High Reliability Organizations (HROs) with respect to both excellence and safety. HRO is a term that refers to industries such as oil and gas, process, nuclear and aviation, where they possess a high degree of reliability despite their hazardous environment. It shows how organizations can learn from failures and near misses, as well as from other industries. Operational excellence will cover aspects of safety, risk, reliability, and quality management. This will include best practice at both strategic and operational levels, as well as in specific areas that relate to management skills, reliability and decision analysis, benchmarking, and information systems.

This course will feature:

  • Understanding of safety, risk and continuity of operations
  • Development of people management skills
  • Mastering techniques that can enhance plant reliability
  • How to conduct benchmarking and quality systems auditing
  • Applying decision analysis approaches

What are the Goals?

By the end of this course, participants will be able to:

  • Explain the benefits of acquiring best practices from HROs
  • Show how activities play a part in helping their organization perform at a higher level
  • Determine methods for generating and implementing effective performance metrics
  • Use a process improvement methodology back at work
  • Analyze critically the methodologies employed in the organization & implement improvements

Who is this Training Course for?

This course is highly recommended for all Operations, Maintenance, Reliability, Engineering and Technical Support staff. Also, this course is applicable to any person actively involved or contemplating safety, performance measurement, improvement and/or quality and reliability related activities.

This course is suitable to a wide range of professionals but will greatly benefit:

  • Operations & Process Professionals
  • Reliability & Safety Professionals
  • Other professionals involved in process improvement

How will this Training Course be Presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes tutor facilitation, direct input, delegate discussions, case studies, reviews, interactive exercises and video.

Daily Agenda

Day One: Safety Systems and Risk Management
  • Safety first
  • Learning from failures
  • Analyzing near misses, incidents & accidents
  • Taxonomy of theories
  • Risk assessment, Choice of case studies
  • Types of recommendations
Day Two: Continuity of Operations – Plant Systems Reliability
  • Coping with risks
  • Defining reliability and resilience
  • Reliability Centered Maintenance (RCM) techniques
  • Fault Tree Analysis (FTA)
  • Reliability Blok Diagram (RBD)
  • Practical examples and case studies
Day Three: Case Studies from High Reliability Organizations (HROs)
  • Case from Aviation industry
  • Case from Process industry
  • Case from Oil and Gas industry
  • Case from Nuclear industry
  • Group work and group presentations
Day Four: The Concept of Generic Lessons & Benchmarking
  • Attributes of the generic lessons
  • Best practice of learning from failures from different industries
  • Best practice can be learned from worst practice
  • The ten generic lessons and the three underpinning factors
  • What is benchmarking? History of benchmarking
  • Different methods of benchmarking and how they relate to each other
Day Five: A Model of Learning and Unlearning Excellence
  • Adaptive organizational learning
  • Routine dynamics
  • The Decision-Making Grid (DMG) model
  • A framework for analyzing near-misses and failures
  • High severity with low frequency versus high severity with high frequency

Certificate

  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

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Frequently Asked Questions

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to reg@petroknowledge.com

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

For corporate fees and group registration, please send your query to info@petroknowledge.com.

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