Implementing Recognized Best Practices that Give Maximum Impact on Business Objectives
We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at firstname.lastname@example.org
Why Choose this Training Course?
This Business Improvement & Quality Techniques online training course will help you understand and implement recognized best practice improvement and quality management tools, techniques and approaches. To improve the organisation, these are essential to take your organisation beyond its current state, current practices and current performance. All organisations have the potential for further improvement, however good they are today. Recognizing what is, and where is, the potential for improvement is the first step in the improvement journey, but to achieve the potential requires selecting and applying the right techniques in the right place, in the right way, and at the right time. It has got to be managed well, and that takes deep knowledge.
In this online training course you will learn about alternative approaches to business improvement and their pros and cons, as well as the choices that need to be made during implementation, and the merits and demerits of each. Going beyond the ‘Quality hype’, you will gain insight not just to the methods and practices of business improvement and Quality Management, but also to the practical issues of implementation and their solution.
This PetroKnowledge Business Improvement & Quality Techniques online training course will highlight:
The meaning of, and options in, Business Improvement
Key Business Improvement Approaches and Quality Tools
Understanding how business process improvement and quality techniques can support business strategy and achievement of strategic goals
The relative merits of the Lean and Lean Six Sigma approaches and toolkits
The importance and roles of people in improvement
What are the Goals?
By the end of this Business Improvement & Quality Techniques online training course, you will learn to:
Recognize what is, and where is, the potential for improvement within an organisation and how business improvement and quality techniques can support business strategy and high-level strategic goals
Apply specific business improvement approaches and quality tools to deliver targeted business objectives
Identify and maximise customer value within your organizational processes
Minimize inherent process and product variation
Engage your people in the improvement process
Who is this Training Course for?
This Business Improvement & Quality Techniques online training course is suitable to a wide range of professionals but will greatly benefit professionals who would like to improve their business while ensuring all relevant stakeholders can contribute to the improvements. This will help ensure that gains made are both supported and sustainable.
This online training course is particularly suited for:
Quality Management specialists
Operations, customer service & change management personnel
High potential individuals earmarked for future leadership roles
How will this Training Course be Presented?
How will this Online Training Course be Presented?
This PetroKnowledge online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted online via an Advanced Virtual Learning Platform in the comfort of your choice location.
The organisation will benefit from this Business Improvement & Quality Techniques online training course in the following ways:
Developing staff confidence and competence in business improvement activities
Building organizational understanding of the place of business process improvement and quality techniques in supporting and achieving business strategy and high-level strategic goals
Improved understanding and critical debate concerning Business Improvement and Quality Techniques across the whole organization
Building an organizational momentum for developing and deploying Business Improvement and Quality Techniques
Developing change agents to recognize, prioritize and address Business Improvement and Quality issues
Opportunity to improve its business processes to maximise consistency and value to customers through products and services
By the end of this PetroKnowledge Business Improvement & Quality Techniques online training course, the participants will gain the following;
Increased awareness, understanding and implementation skills in relation to key recognized best practice improvement and quality management tools, techniques and approaches
An understanding of the potential for their personal contribution in assisting the organisation apply best practice improvement and quality management tools, techniques and approaches
Knowledge and critical insight into the potential for improvement within an organisation and how business improvement and quality techniques can support business strategy and high-level strategic goals
Development as change agents able to recognize, prioritize & address the specific needs for business and quality improvement
Build leadership skills to engage and equip the people in the organisation to contribute to improvement
Facilitate their personal, academic and professional development
Day One: What is Business Improvement?
Identifying the potential for business improvement
The role of Quality
Total Quality Management
Project by project improvement
Day Two: Key Business Improvement Approaches & Quality Tools
Process Improvement & Teamwork
What is the Lean Enterprise?
Applying the 5 or 6 Lean Principles
Theory of Constraints
Day Three: Becoming Lean
Value Stream Mapping
The 7 or 8 Wastes
The 5 or 6 S approach
Simulation Exercise – Why are we inefficient?
Simulation Exercise – How do we improve?
Simulation Exercise – Lessons learnt
Day Four: Lean Six Sigma
The convoluted origins
The Six Sigma/Lean Six Sigma package
The Lean Six Sigma toolkit
Making sense of a process and associated data
LSS Project Management
The ISO 18404 & ISO 13053 International Standards
Day Five: People in Improvement
The need for Cultural change
Leadership for change
Creative thinking tools
Need for a management system for business improvement
Review of course
On successful completion of this online training course, a PetroKnowledge E-Certificate will be awarded to the delegates
In Association With
Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients