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Business Improvement & Quality Techniques

An Intensive 5-Day Online Training Course

Business Improvement & Quality Techniques

Implementing Recognized Best Practices that Give Maximum Impact on Business Objectives

We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at info@petroknowledge.com

Why Choose this Training Course?

This Business Improvement & Quality Techniques online training course will help you understand and implement recognized best practice improvement and quality management tools, techniques and approaches. To improve the organisation, these are essential to take your organisation beyond its current state, current practices and current performance. All organisations have the potential for further improvement, however good they are today. Recognizing what is, and where is, the potential for improvement is the first step in the improvement journey, but to achieve the potential requires selecting and applying the right techniques in the right place, in the right way, and at the right time. It has got to be managed well, and that takes deep knowledge.

In this online training course you will learn about alternative approaches to business improvement and their pros and cons, as well as the choices that need to be made during implementation, and the merits and demerits of each. Going beyond the ‘Quality hype’, you will gain insight not just to the methods and practices of business improvement and Quality Management, but also to the practical issues of implementation and their solution.

This PetroKnowledge Business Improvement & Quality Techniques online training course will highlight:

  • The meaning of, and options in, Business Improvement
  • Key Business Improvement Approaches and Quality Tools
  • Understanding how business process improvement and quality techniques can support business strategy and achievement of strategic goals
  • The relative merits of the Lean and Lean Six Sigma approaches and toolkits
  • The importance and roles of people in improvement

What are the Goals?

By the end of this Business Improvement & Quality Techniques online training course, you will learn to:

  • Recognize what is, and where is, the potential for improvement within an organisation and how business improvement and quality techniques can support business strategy and high-level strategic goals
  • Apply specific business improvement approaches and quality tools to deliver targeted business objectives
  • Identify and maximise customer value within your organizational processes
  • Minimize inherent process and product variation
  • Engage your people in the improvement process

Who is this Training Course for?

This Business Improvement & Quality Techniques online training course is suitable to a wide range of professionals but will greatly benefit professionals who would like to improve their business while ensuring all relevant stakeholders can contribute to the improvements. This will help ensure that gains made are both supported and sustainable.

This online training course is particularly suited for:

  • Business managers
  • Team leaders
  • Quality Management specialists
  • Operations, customer service & change management personnel
  • High potential individuals earmarked for future leadership roles

How will this Training Course be Presented?

How will this Online Training Course be Presented? 

This PetroKnowledge online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted online via an Advanced Virtual Learning Platform in the comfort of your choice location.

Organisational Impact

The organisation will benefit from this Business Improvement & Quality Techniques online training course in the following ways:

  • Developing staff confidence and competence in business improvement activities
  • Building organizational understanding of the place of business process improvement and quality techniques in supporting and achieving business strategy and high-level strategic goals
  • Improved understanding and critical debate concerning Business Improvement and Quality Techniques across the whole organization
  • Building an organizational momentum for developing and deploying Business Improvement and Quality Techniques
  • Developing change agents to recognize, prioritize and address Business Improvement and Quality issues
  • Opportunity to improve its business processes to maximise consistency and value to customers through products and services

Personal Impact

By the end of this PetroKnowledge Business Improvement & Quality Techniques online training course, the participants will gain the following;

  • Increased awareness, understanding and implementation skills in relation to key recognized best practice improvement and quality management tools, techniques and approaches
  • An understanding of the potential for their personal contribution in assisting the organisation apply best practice improvement and quality management tools, techniques and approaches
  • Knowledge and critical insight into the potential for improvement within an organisation and how business improvement and quality techniques can support business strategy and high-level strategic goals
  • Development as change agents able to recognize, prioritize & address the specific needs for business and quality improvement
  • Build leadership skills to engage and equip the people in the organisation to contribute to improvement
  • Facilitate their personal, academic and professional development

Daily Agenda

Day One: What is Business Improvement?

  • Identifying the potential for business improvement
  • The role of Quality
  • Continuous Improvement
  • Total Quality Management
  • Project by project improvement
  • Benchmarking

Day Two: Key Business Improvement Approaches & Quality Tools

  • Organisational Excellence
  • Kaizen
  • Process Improvement & Teamwork
  • What is the Lean Enterprise?
  • Applying the 5 or 6 Lean Principles
  • Theory of Constraints

Day Three: Becoming Lean

  • Value Stream Mapping
  • The 7 or 8 Wastes
  • The 5 or 6 S approach
  • Simulation Exercise – Why are we inefficient?
  • Simulation Exercise – How do we improve?
  • Simulation Exercise – Lessons learnt

Day Four: Lean Six Sigma

  • The convoluted origins
  • The Six Sigma/Lean Six Sigma package
  • The Lean Six Sigma toolkit
  • Making sense of a process and associated data
  • LSS Project Management
  • The ISO 18404 & ISO 13053 International Standards

Day Five: People in Improvement 

  • The need for Cultural change
  • Leadership for change
  • Creative thinking tools
  • Need for a management system for business improvement
  • Review of course

Certificate

  • On successful completion of this online training course, a PetroKnowledge E-Certificate will be awarded to the delegates

In Association With

GLOMACS Training

Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients

Visit Website ›

Oxford Management Centre

Our collaboration with Oxford Management Centre aims to provide the best training services and benefits for our valued clients.

Visit Website ›

Frequently Asked Questions

How can I register for a training course?

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to reg@petroknowledge.com

When and how do I arrange payments?

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to info@petroknowledge.com.

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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