An Intensive 3-day Training Course
Business Process Management
How to Thrive During the Economic Downturn
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We provide a wider range of training options. Tailored and customized, we can deliver your organisation’s training needs anytime, anywhere.
We don’t have a scheduled session for this course at the moment. For more information and to enquire about future sessions, please feel free to reach out to our Training Department ([email protected])
Why Choose this Training Course?
The purpose of this training course is to provide clarity on how to manage and redesign Business Processes during an Economic Downturn, through the application of world-class Business Process management. It will therefore cover top level management issues such as developing a focused Business Process strategy that is congruent with the company’s business and marketing strategies. To this will be added understanding and practice of key Business Process techniques to enable delivery of the strategy.
Business Processes are the core source of organisation ‘transformation’ and therefore a key area of competitive advantage; the purpose of this course is to explain and appreciate what it is fundamentally about and provide clear direction on how to improve during an economic downturn.
This Business Process Management training course will:
- Outline how to achieve Business Process excellence by design during an economic downturn
- Provide a clear definition of what Business Process strategy is and its place within the company
- Stimulate an awareness of the characteristics of Business Process systems and the various approaches that may be adopted in their design
- Equip individuals with an appreciation of techniques and technologies available for the control of Business Processes during an economic Downturn
- Provide an insight to both conventional quality control and modern approaches to quality management based upon the principles of continuous improvement and quality systems
What are the Goals?
During an Economic Downturn the aim of any industrial, service, public sector or retail operation is to deliver goods and services of the quality, quantity, cost and availability that will satisfy the customers' needs while at the same time making most effective use of resources. This can only be achieved by giving attention to the design of products, processes and work for employees, and through the competent planning and control of Business Processes.
This module will introduce the fundamental principles of Business Process Management which addresses these issues. As such, it is intended to assist in the management of the firm (industrial, service, public sector or retail) at the micro level of the economy.
At the end of this training course, you will learn to:
- Understand what Business Process Management is and what it is fundamentally about; especially the potential opportunities available during an economic downturn
- Explain what Business Process Management strategy is
- Be able to define value in Business Process design terms
- Have knowledge regarding appropriate capacity ratios and measures
- Use those frameworks and techniques presented to develop Business Process Management strategies, design, plan and control manufacturing and service environments – and therefore provide opportunities to thrive during an economic Downturn
Who is this Training Course for?
This training course facilitates the transfer of knowledge regarding Business Process Management – specifically how to thrive during an Economic Downturn. It combines technical theory ‘book smarts’ with real like experience ‘street smarts’. It is applicable for all levels and functions within a company.
This course is suitable to a wide range of professionals but will greatly benefit:
- Operations Management, Logistics, and Supply Chain Professionals
- Those who need to develop their limited understanding about Operations Excellence
- Those who are looking for business gains and benefits from managing their operations more effectively
- Leaders and managers responsible for working through others to achieve company goals
How will this Training Course be Presented?
Teaching media will be a series of lectures supplemented by participative and action learning employing videos and video discussions, syndicate-based case studies, analysis of scenarios and small group exercises. All participants, when requested, will prepare individual notes on a case or exercise for discussion in class. The study package includes the seminar manual (textbook style) lecture slides and video-based links. This Business Process Management course also incorporates an introduction to appropriate and useful on-line materials.
Daily Agenda
Day One
Business and Process Management Strategy during an Economic Downturn
- Principles of Business Operations Performance
- The Evolution of Business Process Management
- Business Process Capacity Decisions
- Forms of Business Process Design
- Designing Internal Business Process
- Business Processes Management Simulation
Day Two
Business Process Management Design during an Economic Downturn
- Products and Services / The Concept of Value during an Economic Downturn
- Managing the Design Process
- Business Process Reviews and Value Analysis
- Technology Transfer - the Components of Technology Transfer and a model for change
Business Process Management Control
- Control Theory and Planning Levels
- Scheduling and Sequencing / Purchasing and Inventory Theory
- Materials and Enterprise Resources Management
- Lean Operations and Agility / Supply Chain Simulation - Economic Downturns
Day Three
Business Process Management Improvement during an Economic Downturn
- Definitions of Quality and Quality Systems
- Responsibility and Organization for Quality - Supplier/Customer Relationship
- Measuring Quality - Statistical Process Control and 6 Sigma
- Quality Management Programmes and Quality Awards
Business Process Management Implementation
- The Business Process Function: some common misconceptions
- Formulation of a Business Process Strategy / Structured Approaches to Formulating Business Process Strategy
- Performance Objectives Revisited / Strategic Edge in Business Process
- Ethical dimensions? / Making It All Work during an Economic Downturn
Certificate
- On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.
In Association With
Frequently Asked Questions
Why PetroKnowledge?
PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.
Who are these training courses designed for?
Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.
Are the courses delivered online or in person?
PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule
Can I get a customized training course for my team?
Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.
Are there any prerequisites for attending a course?
Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.
How can I enroll in a course?
Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.
You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]
When should I expect to receive confirmation of registration?
Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.
Will I receive a certificate after completing the course?
Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.
When and how do I arrange payments?
We offer two convenient payment options:
- Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
- Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.
What is the refund or cancellation policy?
Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees. If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.
Is there a discount for more than one registrant/course?
For corporate fees and group registration, please send your query to [email protected].
