An Intensive 5-day Training Course
Developing Core Skills for
Administrators & Secretaries
Effective Approaches to Handling Information and
Interpersonal Communications
Are the scheduled dates matching with your needs?
We provide a wider range of training options. Tailored and customized, we can deliver your organisation’s training needs anytime, anywhere.
We don’t have a scheduled session for this course at the moment. For more information and to enquire about future sessions, please feel free to reach out to our Training Department ([email protected])
Why Choose this Training Course?
This Developing Core Skills for Administrators & Secretaries training course aims to help you develop skills needed to be really effective at work.
It teaches powerful approaches to handling information (including techniques for quickly finding key points in what you are reading) and gives great tips on how to organize your thoughts and get your point across in emails, meetings, interviews and presentations.
You’ll also learn strategies for dealing with difficult people and organizing your time to better achieve results.
This Developing Core Skills for Administrators & Secretaries training course will highlight:
- Techniques for handling information and getting your point across
- How to improve communications with “difficult” people?
- How to deal with “time stealers”?
- The concept of results-oriented time management
- How you can be more effective in your reading, note-making and memory skills?
What are the Goals?
This Developing Core Skills for Administrators & Secretaries training course aims to:
- Give easy-to-learn tips for improving your effectiveness at work
- Take you to the next stage in efficient reading and note-making techniques
- Update your thinking about managing time and planning for results
- Build your confidence in your ability to remember things
- Help you improve inter-personal communications and team working skills
Who is this Training Course for?
This Developing Core Skills for Administrators & Secretaries training course is not just focused on helping administrators and secretaries. It is also suitable for people across a wide range of management and professional grades who want to be successful.
It will greatly benefit:
- Anyone wanting to raise personal efficiency levels and improve effectiveness
- People who want to succeed in an office environment
- All staff working in groups and project teams
- Anyone wanting ideas for handling information overload in daily life
How will this Training Course be Presented?
This Developing Core Skills for Administrators & Secretaries training course is enjoyable, practical and inter-active. You’ll be able to learn at your own speed and to focus on developing your own skills (not on competing with others). There is a useful mix of theory, practice and discussion. Individual tools and techniques that are introduced gradually at regular intervals throughout the training course period.
Organisational Impact
Organizations can expect delegates to:
- Be more confident when working in groups & contributing ideas
- Be more effective in their day-to-day work
- Have practiced strategies for improved reading, note making and memory skills
- Be better-equipped to deal with information overload
- Develop strategies for prioritising and getting jobs done
Personal Impact
Individuals can expect to:
- Improve reading skills (with strategies for “successful” reading)
- Practice effective note-making skills (using mind-mapping)
- Develop confidence in their ability to work in groups and present ideas
- Get tips for dealing with difficult people
- Learn to use simply memory systems to remember information
- Learn how to focus on results-orientated time management
Daily Agenda
Day One: Improve Your Effectiveness at Work: Better Reading and Note-Making
- Your Brain Skills
- How to be a 'Successful' Reader
- How Mastering Note-making Skills Can Help Your Career
- Mind-mapping as a Note-making, Planning, Thinking and Memory Tool
- Mind-mapping Software
Day Two: Memory Magic: How to Remember Things?
- Your Memory Potential (How good is your memory?)
- Memory Systems Explained (The Power of Stories and Imagination)
- Remembering Names
- Memory at Work
- Remember What You Read (Strategies for Fast, Effective Reading)
Day Three: Better Working with Other People
- Barriers to Effective Communications
- Strategies for Improving Communications with “Difficult” People
- The Powerful Influence of ‘Body Language’: Speaking without Words
- Giving and Receiving Feedback: The Risks and the Benefits
- Getting Your Point Across: Know What to Say and When to Say It
Day Four: Results-oriented Time Management Strategies
- Identifying and Dealing with Time-wasters
- Handling Interruptions (How to protect your productive time?)
- Planning (What you have to do?)
- Prioritisation (What you must do first?)
- Save Time When Planning a Presentation
Day Five: Using Core Skills at Work
- Making a Presentation
- Thinking and Working in Teams
- How We Learn – and What We Need To Do to Avoid Forgetting
- Tips for Handling Information Overload at Work
Certificate
- On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.
In Association With
Frequently Asked Questions
Why PetroKnowledge?
PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.
Who are these training courses designed for?
Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.
Are the courses delivered online or in person?
PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule
Can I get a customized training course for my team?
Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.
Are there any prerequisites for attending a course?
Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.
How can I enroll in a course?
Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.
You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]
When should I expect to receive confirmation of registration?
Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.
Will I receive a certificate after completing the course?
Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.
When and how do I arrange payments?
We offer two convenient payment options:
- Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
- Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.
What is the refund or cancellation policy?
Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees. If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.
Is there a discount for more than one registrant/course?
For corporate fees and group registration, please send your query to [email protected].
