Name: Developing Core Skills for Administrators & Secretaries Training Course
Rating: 4.7 (1076 reviews)

Why Choose this Training Course?

This Developing Core Skills for Administrators & Secretaries training course aims to help you develop skills needed to be really effective at work.

It teaches powerful approaches to handling information (including techniques for quickly finding key points in what you are reading) and gives great tips on how to organize your thoughts and get your point across in emails, meetings, interviews and presentations.

You’ll also learn strategies for dealing with difficult people and organizing your time to better achieve results.

This Developing Core Skills for Administrators & Secretaries training course will highlight:

Techniques for handling information and getting your point across
How to improve communications with “difficult” people?
How to deal with “time stealers”?
The concept of results-oriented time management
How you can be more effective in your reading, note-making and memory skills?

What are the Goals?

This Developing Core Skills for Administrators & Secretaries training course aims to:

Give easy-to-learn tips for improving your effectiveness at work
Take you to the next stage in efficient reading and note-making techniques
Update your thinking about managing time and planning for results
Build your confidence in your ability to remember things
Help you improve inter-personal communications and team working skills

Who is this Training Course for?

This Developing Core Skills for Administrators & Secretaries training course is not just focused on helping administrators and secretaries. It is also suitable for people across a wide range of management and professional grades who want to be successful.

It will greatly benefit:

Anyone wanting to raise personal efficiency levels and improve effectiveness
People who want to succeed in an office environment
All staff working in groups and project teams
Anyone wanting ideas for handling information overload in daily life

How will this Training Course be Presented?

This Developing Core Skills for Administrators & Secretaries training course is enjoyable, practical and inter-active. You’ll be able to learn at your own speed and to focus on developing your own skills (not on competing with others). There is a useful mix of theory, practice and discussion. Individual tools and techniques that are introduced gradually at regular intervals throughout the training course period.

Organisational Impact

Organizations can expect delegates to:

Be more confident when working in groups & contributing ideas
Be more effective in their day-to-day work
Have practiced strategies for improved reading, note making and memory skills
Be better-equipped to deal with information overload
Develop strategies for prioritising and getting jobs done

Personal Impact

Individuals can expect to:

Improve reading skills (with strategies for “successful” reading)
Practice effective note-making skills (using mind-mapping)
Develop confidence in their ability to work in groups and present ideas
Get tips for dealing with difficult people
Learn to use simply memory systems to remember information
Learn how to focus on results-orientated time management

Daily Agenda

Day 1: Improve Your Effectiveness at Work: Better Reading and Note-Making

Your Brain Skills
How to be a 'Successful' Reader
How Mastering Note-making Skills Can Help Your Career
Mind-mapping as a Note-making, Planning, Thinking and Memory Tool
Mind-mapping Software

Day 2: Memory Magic: How to Remember Things?

Your Memory Potential (How good is your memory?)
Memory Systems Explained (The Power of Stories and Imagination)
Remembering Names
Memory at Work
Remember What You Read (Strategies for Fast, Effective Reading)

Day 3: Better Working with Other People

Barriers to Effective Communications
Strategies for Improving Communications with “Difficult” People
The Powerful Influence of ‘Body Language’: Speaking without Words
Giving and Receiving Feedback: The Risks and the Benefits
Getting Your Point Across: Know What to Say and When to Say It

Day 4: Results-oriented Time Management Strategies

Identifying and Dealing with Time-wasters
Handling Interruptions (How to protect your productive time?)
Planning (What you have to do?)
Prioritisation (What you must do first?)
Save Time When Planning a Presentation

Day 5: Using Core Skills at Work

Making a Presentation
Thinking and Working in Teams
How We Learn – and What We Need To Do to Avoid Forgetting
Tips for Handling Information Overload at Work

Certificate

Upon successful completion of this training course, delegates will be awarded an official PetroKnowledge Certificate of Completion, signed by the course facilitator. The certificate confirms successful participation and records the total learning hours completed.
Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.

Accreditation

In Association With

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We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.

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Developing Core Skills for Administrators & Secretaries

Effective Approaches to Handling Information and Interpersonal Communications