An Intensive 3-Day Training Course
Effective Coaching Skills
for Managers & Supervisors
We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at info@petroknowledge.com
Why Choose this Training Course?
Why Choose this Training Course?
Coaching is an exciting skill that can transform and empower people in the workplace. Supervisors are ideally placed top provide coaching to their teams, peers and even clients. But coaching is a skill and it and supervisors need to learn that skill in a safe and constructive way.
A properly designed and effective coaching process will include a range of techniques from communication skills, counselling techniques, human psychological processes, and an understanding of human development. This course will introduce participants to the core skills of Coaching. Taught by a qualified Psychologist and Licensed Workplace Counsellor and Coach (CEAP), this is an excellent introductory course for all workplace supervisors who want to coach others. Over three days you will learn the essential skills needed to begin to coach others.
This training course will highlight:
- What is coaching and how it fits within the role of the supervisor
- Key communication skills to motivate others
- Practical approaches to coaching others at work
- Develop your supervisory and coaching skills in a fun and informative course
What are the Goals?
What are the Goals?
At the end of this training course, you will learn to:
- List the features of the coaching cycle
- Illustrate examples of the difference between coaching and other interventions
- Distinguish between various communication strategies for coaching
- Design an effective coaching plan for a team member
Who is this Training Course for?
Who is this Training Course for?
This course is suitable to a wide range of professionals but will greatly benefit:
- All Supervisors, Team leaders and Managers
- Those who need to coach or train others on-the-job as part of their duties
- HR Business Partners
- Change Partners
- Anyone moving into a supervisory role
How will this Training Course be Presented?
How will this Training Course be presented?
Participants to this training course will receive a thorough training on the subjects covered by the course outline with the Tutor utilising a variety of proven adult learning teaching and facilitation techniques. Seminar methodology includes Individual and group activities, DVD presentations, practical sessions, role play, group exercises and individual feedback. Each day there are practical sessions where what has been learnt that day is put into practice in extended exercises and/or role-plays.
Daily Agenda
Day One: Introduction to Coaching
- Introducing workplace coaching techniques
- Distinguishing between coaching, mentoring and counselling
- Stakeholders in the coaching process
- Coaching process elements and how they interrelate
- Key coaching skills for supervisors
- Understanding the limitations of coaching
Day Two: Communication Skills for Motivational Coaching
- The coaching cycle
- Communication tools for coaching (SOLER Model)
- Language – verbal & non-verbal
- Listening skills for coaching
- The proper use of questions
- Planning a coaching session
Day Three: Career Development, Feedback & Coaching
- Career development and coaching
- Developing a personal career SWOT
- Emotional Intelligence (EI)
- EI - giving feedback model
- Ongoing development as a coach
- Personal action planning
Certificate
- On successful completion of this training course, a PetroKnowledge Certificate will be awarded to the delegates
