Effective Coaching Skills for Managers & Supervisors

An Intensive 3-Day Training Course

Effective Coaching Skills
for Managers & Supervisors

We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at info@petroknowledge.com

Why Choose this Training Course?

Why Choose this Training Course?

Coaching is an exciting skill that can transform and empower people in the workplace. Supervisors are ideally placed top provide coaching to their teams, peers and even clients. But coaching is a skill and it and supervisors need to learn that skill in a safe and constructive way.

A properly designed and effective coaching process will include a range of techniques from communication skills, counselling techniques, human psychological processes, and an understanding of human development. This course will introduce participants to the core skills of Coaching. Taught by a qualified Psychologist and Licensed Workplace Counsellor and Coach (CEAP), this is an excellent introductory course for all workplace supervisors who want to coach others. Over three days you will learn the essential skills needed to begin to coach others.

This training course will highlight:

  • What is coaching and how it fits within the role of the supervisor
  • Key communication skills to motivate others
  • Practical approaches to coaching others at work
  • Develop your supervisory and coaching skills in a fun and informative course

What are the Goals?

What are the Goals?

At the end of this training course, you will learn to:

  • List the features of the coaching cycle
  • Illustrate examples of the difference between coaching and other interventions
  • Distinguish between various communication strategies for coaching
  • Design an effective coaching plan for a team member

Who is this Training Course for?

Who is this Training Course for?

This course is suitable to a wide range of professionals but will greatly benefit:

  • All Supervisors, Team leaders and Managers
  • Those who need to coach or train others on-the-job as part of their duties
  • HR Business Partners
  • Change Partners
  • Anyone moving into a supervisory role

How will this Training Course be Presented?

How will this Training Course be presented?

Participants to this training course will receive a thorough training on the subjects covered by the course outline with the Tutor utilising a variety of proven adult learning teaching and facilitation techniques. Seminar methodology includes Individual and group activities, DVD presentations, practical sessions, role play, group exercises and individual feedback. Each day there are practical sessions where what has been learnt that day is put into practice in extended exercises and/or role-plays.

Daily Agenda

Day One: Introduction to Coaching

  • Introducing workplace coaching techniques
  • Distinguishing between coaching, mentoring and counselling
  • Stakeholders in the coaching process
  • Coaching process elements and how they interrelate
  • Key coaching skills for supervisors
  • Understanding the limitations of coaching


Day Two: Communication Skills for Motivational Coaching

  • The coaching cycle
  • Communication tools for coaching (SOLER Model)
  • Language – verbal & non-verbal
  • Listening skills for coaching
  • The proper use of questions
  • Planning a coaching session


Day Three: Career Development, Feedback & Coaching

  • Career development and coaching
  • Developing a personal career SWOT
  • Emotional Intelligence (EI)
  • EI - giving feedback model
  • Ongoing development as a coach
  • Personal action planning


  • On successful completion of this training course, a PetroKnowledge Certificate will be awarded to the delegates

Frequently Asked Questions

How can I register for a training course?

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to reg@petroknowledge.com

When and how do I arrange payments?

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to info@petroknowledge.com.

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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