Emotional Intelligence for Workplace Success

An Intensive 5-day Training Course

Emotional Intelligence for Workplace Success

Building Effective Relationships for Enhancing Work Productivity

Emotional Intelligence for Workplace Success

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We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at info@petroknowledge.com

Why Choose this Training Course?

Emotionally Intelligence is vital for workplace success. Emotionally intelligent professionals can help build effective relationships for enhancing work productivity. Understanding and raising your Emotional Intelligence is essential to your success and leadership potential.

This Emotional Intelligence for Workplace Success training course will concentrate on the skills required to build effective relationships and also to lead teams effectively and manage the diverse personalities normally found the workplace. The ability to respond appropriately to feelings in ourselves and others, practice innovative teamwork and encourage synergy between team members is essential to building a successful organization.

Furthermore, participants will learn how to improve their leadership skills to motivate themselves and inspire others. Handle stress the high EQ way and delegate tasks for mutual enrichment.

This training course will feature:

  • Developing the ability to sense, understand and effectively apply emotions as a source of leadership, communication and influence
  • Gaining insights into perceptions and its importance in the workplace
  • Understanding how EQ influences the way they respond to others and themselves
  • Discovering how to apply EQ in the workplace for building teamwork and accountable leadership

What are the Goals?

  • Develop interpersonal skills such as self-awareness, which is the ability of an individual to recognize and understand one’s moods, emotions and drives as well as their impact on others
  • Cultivate empathy or the ability to understand the emotional makeup of other people and skill in responding according to their emotional reactions
  • Develop interpersonal skills which indicate the individual’s proficiency in managing relationships and building networks
  • Develop skills in responding to criticisms & adversity
  • Leadership strategies for working with others towards shared goals

Who is this Training Course for?

The PetroKnowledge training course is designed for team leaders, supervisors or anyone who is an acting or aspiring leader in any sector of industry and/or business. The course is also appropriate for those who desire to learn effective management and leadership skills and techniques to be able to better manage their work.

How will this Training Course be Presented?

This training course will involve the use of slides, handout material, work manual with all instructor notes and slides, examples of best practice and appropriate video/DVD material. The use of flip-charts, syndicate workshops and reporting back sessions will encourage a fully participative and enjoyable event. Delegates will be encouraged to participate actively in relating previous work experiences.

Daily Agenda

Day One: Developing Emotional Intelligence in the Workplace
Key behaviours:
  • Practicing intrapersonal and interpersonal skills
  • Self-awareness of own personality
  • Developing innovative teamwork
  • Removing blocks to teamwork
Topics to be covered:
  • What is Emotional Intelligence Quotient (EQ)
  • Intrapersonal & Interpersonal skills
  • Emotional Excellence in the workplace
  • Understanding your personality style
  • Emotional Intelligence for Innovative Teamwork
  • Removing blocks to innovative teamwork through EQ
Day Two: Becoming an Emotionally Intelligent Leader
Key behaviours:
  • Assessing strengths and weakness in oneself and in team members
  • Effective persuasion of team members 
  • Cultivating effective relationships 
  • Emphasizing trustworthiness in team memebrs
Topics to be covered:
  • Accurate self-assessment for personal transformation
  • Knowing one’s strengths & weaknesses
  • Building effective teams
  • Inspiring and guiding individuals & teams
  • Nurturing relationships
  • Developing trustworthiness for corporate transformation
Day Three: Building Effective Relationships
Key behaviours:
  • Assessing leadership style
  • Developing accountable leadership
  • Shared goals
  • Emotionally intelligent empowerment
Topics to be covered:
  • Getting things done through people
  • Assessing your leadership style
  • Accountable Leadership for managing performance
  • Working with others towards shared goals
  • From delegation to empowerment
  • Building productive relationships
Day Four: Leading Others With Emotional Intelligence
Key behaviours:
  • Motivating self
  • Motivating others
  • Practicing creativity in the workplace
  • Leading others effectively
Topics to be covered:
  • Understanding the 4 stages of human development
  • Motivating oneself and motivating others
  • Managing the leader’s mind healthy
  • TENT therapy for developing thankfulness 
  • Developing creativity in the workplace
  • Innovative teamwork
Day Five: Implementing Emotionally Intelligent Persuasive Communication
Key behaviours:
  • Developing listening skills
  • Persuading others effectively
  • Practicing empathy
  • Influencing others
Topics to be covered:
  • The positive influence of listening
  • Active listening skills
  • Handling conflict effectively
  • Effective persuasion
  • Learning experiences and action plan
  • Developing an action plan


  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

In Association With

GLOMACS Training

Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients

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Frequently Asked Questions

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to reg@petroknowledge.com

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

For corporate fees and group registration, please send your query to info@petroknowledge.com.

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