Maintenance Errors

An Intensive 5-Day Online Training Course

Maintenance Errors

Understanding and Preventing Human Error in Maintenance

Scheduled Dates

02 - 06 Oct 2023 Online $3,950
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Why Choose this Training Course?

 

Why Choose this Online training Course?

Human factors are by far the largest cause of failures and incidents in maintenance. This goes not only for branches like aviation, but also for chemicals, oil & gas, energy and transportation. Investigation shows that approximately 12% of all aviation accidents are caused by a maintenance factor. At coal-fired power stations, 56% of forced outages happen within a week after a planned or maintenance shutdown. A power distribution company reported that on average between 50 and 60% of all failures are related to a maintenance error.

In the past we faced serious and tragic accidents in verious branches. Maintenance errors at least contributed to all of the above mentioned major accidents. Because  we are heavily dependent on complex modern technologies with high speed and large power and volumes, maintenance errors can have serious consequences in terms of safety, environmental issues, downtime and costs. Considering the numbers and consequences, maintenance errors should be treated as a business risk. We cannot eliminate the risk of maintenance error completely, but we can manage it more effectively.

This PetroKnowledge online training course introduces participants to the skills and knowledge area of maintenance errors. It demonstrates why people make mistakes, not only in executing a maintenance job, but also in planning & preparing the job, in writing the maintenance manual and in engineering the asset. It shows how we could learn of maintenance errors, by analysing technical failures and incidents in a structured way. And the course demonstrates how we could manage maintenance error by managing the person, the task and the team; the workplace and the organization; and by creating a safety culture.

This online training course will highlight:

  • The human error in maintenance phenomenom and why it is important
  • The fundamentals of human performance – psychology  meets engineering & maintenance
  • Different types of human error
  • Contributing circumstances
  • Basic methodologies to analyse technical failures and incidents
  • Principles of Maintenance Error Management: person – task – team – workplace – organization and how to implement it
  • Creating a safety culture

What are the Goals?

What are the Goals?

At the end of this online training course, delegates will be able to:

  • Understand how significant the human factor in maintenance is
  • Explain what human factors could cause maintenance errors
  • Apply a structured approach to find the root cause of technical failures and incidents
  • Understand the basic principles of Maintenance Error Management
  • Explain how managing maintenance errors interacts with implementing a safety culture and how it supports each other
  • Develop an action plan to manage maintenance errors in your own area of responsibility

Who is this Training Course for?

Who is this Online Training Course for?

This PetroKnowledge online training course is suitable to a wide range of professionals, but will greatly benefit:

  • All professionals involved in Maintenance, Engineering, Production and Safety
  • Anyone who wishes to update themselves on the human factor in maintenance and learn how to implement maintenance error management for the benefit of their organizations

How will this Training Course be Presented?

How will this Online Training Course be Presented?

This PetroKnowledge online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted online via an Advanced Virtual Learning Platform in the comfort of your choice location.

Daily Agenda

Day One: Introduction to Human Error in Maintenance

  • We do not want to talk about it, but....
  • The significance of human error in maintenance
  • Relationship with risk & risk management
  • The human risk
  • The psychological aspects of human error
    • Human attention
    • Levels of human performance: skill-based, rule-based, knowledge-based

Day Two: Human error – What is it?

  • Different types of human error in maintenance
  • How to identify them?
  • Contributing factors and circumstances
  • The consequences of maintenance errors
  • Case study

Day Three: How to Learn from Maintenance Errors

  • Basic methodologies to analyse technical failures and incidents
  • Multiple realities
  • Subjective views
  • Effective problem solving
  • Cause and effect relations
  • RCA methodologies – Application
    • Apollo RCA
    • Tripod
  • Case study

Day Four: Maintenance Error Management

  • Principles of Maintenance Error Management
  • Possible measures to take:
    • Person & Team
    • Workplace & Task
    • Organisation
  • Creating a safety culture

Day Five: Implementation Workshop

  • Implementation aspects
  • Performance management: influencing the behaviour of people to gain better results
  • Action plan

Certificate

  • On successful completion of this online training course, a PetroKnowledge E-Certificate will be awarded to the delegates

In Association With

GLOMACS Training

Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients

Visit Website ›

Frequently Asked Questions

How can I register for a training course?

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 56 222 7795 | +971 2 557 7389 or send an email to reg@petroknowledge.com

When and how do I arrange payments?

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to info@petroknowledge.com.

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© 2022. Material published by PetroKnowledge shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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