Gain the People Skills Essential to Building Positive & Productive Relationship
We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at email@example.com
Why Choose this Training Course?
Why Choose this Course?
This compelling course teaches delegates on how to build and project a self-confident image, create better relationships with key people, and polish their communication skills to directly influence the rate that their career grows. Today more than ever, personal success comes down to interpersonal effectiveness – the capacity to work with others to get things done. Master the Art of Working with People will arm you with a rich and powerful range of skills and methods to help you gain the full benefits of interpersonal excellence.
This course will feature:
The components of effective communication to one or to many
Methods for developing strong work relationships
The impact of group dynamics on teams, departments and organizations
Key skills and strategies for working in teams
How to maximize your personal empowerment and productivity
What are the Goals?
What are the Goals?
By the end of this course, participants will be able to:
Define the keys to communicating honestly, directly, and professionally
Employ the interpersonal behaviors that nurture good working relations
Identify the principle elements of teams, their types and stages of development
Apply communication skills and strategies to negotiation positive conflict outcomes for all parties
Demonstrate a higher level of personal power and increased productivity
Who is this Training Course for?
Who is this Course for?
This course is for individuals looking to boost their productivity and success by building quality working relationships to better collaborative with peers, employees, supervisors, customers, and other organizational stakeholders, will gain valuable tools and knowledge.
This course is suitable to a wide range of professionals but will greatly benefit:
Professionals who would like to improve their self-management and personal effectiveness
Professionals who would like to improve their interpersonal relationships, communications and trust-building skills
Professionals who would like to become a stronger, more confident and respected high performer
How will this Training Course be Presented?
How will this be Presented?
This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includesexperiential exercises, self-assessments, video dramatizations, skill practices, case studies, behavior modeling, and group discussion to give delegates the tools to apply the learning back home.
Day One: The Core Interpersonal Skill
Barriers to effective communication
The Active listening model
Styles of communication
Preparing and delivering great presentations
Day Two: Building Winning Working Relationships
The TRUST Factor
Avoiding the collusion phenomenon
A Change Of Heart
Interpersonal Dialogue: Core Principles
Understand the definition and meaning of interpersonal
Harnessing harmful behavior
Day Three: Understanding Groups and Team Dynamics
High performing teams vs. traditional work group
The three elements of high performance teams
Understanding the types of teams
The stages of team development
Team member styles
Capitalizing on the team player styles within your team
Day Four: Teamwork and Collaboration
Giving and receiving effective feedback
Dealing with conflict Constructively
Symptoms of conflict situations
Getting to win-win
Understanding team player styles
Fostering and encouraging team creativity
Day Five: Increasing Personal Productivity
Growing your personal power
Achieving emotional excellence inner mastery
Our time and your life
Growing personal productivity
Direction through personal Integrity
Designing a strategic plan for your life and career
On successful completion of this training course, a PetroKnowledge Certificate will be
awarded to the delegates