An Intensive 5-Day Online Training Course
Mastering Workflow
Collect, Process, Organise, Review & Perform
Scheduled Dates
| 16 - 20 Sep 2024 | Online | $3,950 |
Why Choose this Training Course?
Workflow is the detailed execution of a business process, during which documents, information or tasks are passed from one participant to another for action, according to a set of procedural rules.
Workflow Management is an essential component of business improvement initiative such as corporate re-engineering, business systems developments, e-commerce, e-government, quality management, compliance and business process improvement and management.
In this training course, the participants will acquire the knowledge and skills to discover, define, and manage process workflow.
Participants will learn the Business Process Modelling Notation (BPMN) method of workflow diagramming and modelling. This method is an open modelling standard that can be used to document workflow across a wide variety of industries. It can easily be understood by both business and technical people and is used by a number of leading workflow and modelling automation tools.
The online training course also provides a set of workflow design principles and measurement techniques that can be used to improve and manage workflow performance.
What are the Goals?
The main objectives of this PetroKnowledge online training course are as follows:
- Understand key workflow concepts
- Discover and define workflow in an organization
- Define the scope of a business process workflow
- Objectively analyze process workflows
- Capture and model the details of an existing workflow
- Apply a set of best-practice principles to improve and automate workflows
- Implement workflow improvements
Who is this Training Course for?
This PetroKnowledge training course is designed for workflow analysts and designers, business staff, compliance staff, process owners, business and systems analysts, information technology professionals, quality specialists, workflow improvement project leaders and project team members.
How will this Training Course be Presented?
This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.
Organisational Impact
- Enable a process-centric organizational culture
- Facilitate radical and continuous improvement in the organization
- Accurately define the work of the organization through the use of workflow models
- Contribute to the achievement of breakthrough organizational performance
Personal Impact
- Objectively obtain the right information to develop workflow models
- Effectively apply best-practice workflow analysis, modelling and improvement techniques
- Confidently contribute to workflow improvement initiatives
- Be able to apply best-practice techniques to workflow design
Daily Agenda
Day One: Introduction to Workflow
- What is Workflow?
- The Importance of Workflow in an Organization
- Workflow and Enterprise Architecture
- The Workflow Management Coalition (WfMC) Workflow Reference Model
- Discovering Workflow using Interviews, Workshops and Observation
- Documenting Workflow Scenarios
- A 6-Step Workflow Improvement Methodology
- Practical Discovery Work
Day Two: Defining and Analyzing Workflow
- The Components of a Business Process Workflow
- Establishing the Boundaries
- Identifying Workflow Levels
- Analyzing Inputs, Flows, Decisions and Outputs
- Identifying Resources and Business Rules
- Measuring Workflow Performance
- Practical Analysis Work
Day Three: Modelling Workflow using BPMN
- An Introduction to Developing Workflow Models using Business Process Modelling Notation (BPMN)
- Modelling the Core Model Elements
- Activities, Flows, Events and Decisions
- Extended Workflow Modelling Notations
- Workflow Patterns
- Modelling Collaborative Workflow
- Practical Workflow Modelling Work
Day Four: Improving Workflow
- Identifying Improvement Opportunities
- Workflow Design Principles
- Moving from As-Is to To-Be Models
- Describing Improvements using Workflow Models
- Practical Workflow Improvement
- Simulating Workflow
Day Five: Implementing and Automating Workflow
- Implementing Improved Workflow
- Getting Support for Your Improvement Initiatives
- The Nine Critical Success Factors
- Understanding Automated Workflow
- Moving from the Workflow Model to Automated Workflow
- The Future of Automated Workflow
- Monitoring and Managing Workflow
Certificate
- On successful completion of this online training course, a PetroKnowledge E-Certificate will be awarded to the delegates
In Association With
GLOMACS Training
Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients
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Oxford Management Centre
Our collaboration with Oxford Management Centre aims to provide the best training services and benefits for our valued clients.
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