An Intensive 3-day Training Course
Process Management Mapping
and Improvement
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We provide a wider range of training options. Tailored and customized, we can deliver your organisation’s training needs anytime, anywhere.
We don’t have a scheduled session for this course at the moment. For more information and to enquire about future sessions, please feel free to reach out to our Training Department ([email protected])
Why Choose this Training Course?
In this Process Management Mapping and Improvement training course, delegates will acquire the knowledge and skills to map and model their business processes from enterprise level through to detailed workflow level.
The training course provides a step-by-step approach to effectively map, measure, analyze and improve processes to ensure that business process models accurately reflect the current ‘as is’ reality define an optimized ‘to be’ state that can form the basis of a process improvement program.
Delegates will learn a sub-set Business Process Modeling Notation (BPMN). This is a widely used, open modeling standard that combines business-friendliness with the potential to develop the models in order to automate business processes. It is easy to understand and can be applied to all aspects of business process improvement. Practical mapping analysis and modeling comprise are key elements throughout course.
This training course will highlight:
- The accurate description of current business processes to provide a baseline from which to improve
- Rigorous measurement and analysis of the resulting business process models to identify anomalies, redundancies and deficiencies
- Models for studying and testing a process design and measuring process outcome
- The creation of optimized maps that provide clear business process definitions for the effective operation of the business
- The development of action plans for process improvement taking account of the need for effective change and project management
What are the Goals?
At the end of this training course, you will learn to:
- Understand business processes and their components
- Apply process mapping, measurement and analysis methods and techniques
- Define processes using a subset of Business Process Modeling Notation (BPMN)
- Diagnose the health of a business process
- Use process improve techniques to transform business processes
Who is this Training Course for?
This course is suitable to a wide range of professionals but will greatly benefit:
- Business managers
- Operations managers
- Business process analysts
- Process owners
- Business and systems analysts
- Information technology professionals
- BPM project leaders
- BPM project team members
- Quality specialists
How will this Training Course be Presented?
Participants will receive thorough understanding of the subjects covered by the course outline with the Tutor utilising a variety of proven adult learning teaching and facilitation techniques. Course methodology includes state-of-the-art business process modeling methods transferred by means of short, focused presentations, followed by experiential learning workshop sessions. In these sessions the knowledge gained is applied to real-world examples and case studies. Rapid learning of the methods and techniques is achieved by means of group work, individual work, participant discussion, facilitator interaction and constructive feedback.
Daily Agenda
Day One: Foundation Concepts
- Understanding business processes
- Case Study: Informal mapping of an everyday process
- Using a Business Process Improvement Framework
- Formal mapping of an everyday process
- Selecting processes for re-engineering
- Process-modeling methods 1: Relationship Maps / SIPOC
- Case Study Level 1: Relationship Maps / SIPOC
Day Two: Modeling and Redesigning Business Processes
- Analyzing existing processes using process maps
- Process modeling methods 2: Cross-Functional Process Maps
- Case Study Level 2: Cross-Functional mapping of current processes
- Process measurement techniques
- Case Study Level 2: Practical measurements
- Identifying process barriers and substitute processes
- Process redesign principles
Day Three: Process Improvement and re-design
- Developing optimised ‘to-be’ process models
- Case Study Level 3: Practical redesign work
- Developing process maps / task-level flowcharts for specific process tasks
- Implementing New Processes
- Preparing an implementation plan
- Principles of change management
- Review of key points – address any issues or questions
- Commitment to action
Certificate
- On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.
Frequently Asked Questions
Why PetroKnowledge?
PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.
Who are these training courses designed for?
Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.
Are the courses delivered online or in person?
PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule
Can I get a customized training course for my team?
Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.
Are there any prerequisites for attending a course?
Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.
How can I enroll in a course?
Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.
You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]
When should I expect to receive confirmation of registration?
Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.
Will I receive a certificate after completing the course?
Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.
When and how do I arrange payments?
We offer two convenient payment options:
- Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
- Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.
What is the refund or cancellation policy?
Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees. If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.
Is there a discount for more than one registrant/course?
For corporate fees and group registration, please send your query to [email protected].
