Setting Priorities & Making Decisions
Under Pressure

Your ability to help the people you manage or lead is affected by complex forces, many of which are outside your control. Fast and effective decision-making based on a clear understanding of priorities equips you to make the right decision quickly. The best plans can be tested when external events change without warning. Your people rely on you to help them by making the right decision under pressure. This course is designed to equip you with the necessary tools and techniques to see priorities clearly and make the best decision quickly.

This course will feature:

• Ensuring priorities are clear, appropriate and correct
• Recognising when a business problem exists
• Identifying the causes of a business problem
• Problem-solving techniques
• Key stages in the decision-making process

• Learn how to adapt priorities when necessary or reinforce them when required
• Develop the ability to be alert to new risks and manage them when they occur
• Understand the context in which the decision is being made
• Explain the benefits and problems of rapid decision-making
• Increase the ability to operate successfully under pressure

By the end of this course, participants will be able to:

• Evaluate existing priorities and set new ones in response to complex change
• Identify and obtain the relevant information required for solving an issue
• Make effective decisions quickly when under pressure
• Justify a decision by using evidence, argument, questioning and assertiveness
• Learn how to quickly recognise, correct and learn from mistakes

The course is designed for anyone who wants to learn practical management tools and techniques to help them with setting priorities and making decisions for their area of responsibility in an increasingly unpredictable and changing business environment. It is suitable to a wide range of professionals but will greatly benefit:

• Middle managers
• Functional managers
• Project managers
• Business leaders
• Those who wish to develop their ability to thrive under pressure

This course utilises a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes an interactive mixture of carefully designed lectures, group discussions, team activities and individual practice of key skills. It provides definitions, examples, case studies, discussion points and exercises designed to simulate pressured environments and promote interaction and discussion among participants.