Stakeholder Management

An Intensive 5-Day Online Training Course

Stakeholder Management

Negotiating, Communicating & Influencing

Scheduled Dates

19 - 23 Dec 2022 Online $2,350
24 - 28 Apr 2023 Online $3,950
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We provide a wider range of training options. Tailored and customized, we can deliver your organization’s training needs anytime, anywhere.

Why Choose this Training Course?

Why Choose this Online Training Course? 

This exciting and innovative PetroKnowledge stakeholder management online training course will focus on the practical and theoretical aspects of negotiating, communicating & influencing. You will learn how to build an ongoing relationship with people to ensure success in all you do and the essential ingredients of engagement and practical skills in negotiation, communication, and influence.

A Stakeholder is somebody that has an interest in your organisation, department, or project and can either affect or be affected by what you do. Your Stakeholders are both internal and external and can include internal departments, investors, employees, government, customers, suppliers, community, trade unions, contractors, or trade associations.

If you are going to be effective with your Stakeholders, you must take the time to develop and build support and influence. Whether for a project or a significant change initiative, without the support of people, you will fail. Research has shown that Project and Programme Management Specialists spent much more time than the average respondent dealing with people and people issues.

This PetroKnowledge online training course will highlight:

  • How to manage Stakeholders successfully?
  • The key skills of successful negotiation
  • Ways to remove or limit communication barriers
  • Leading change through the power of relationships
  • Practical stakeholder engagement techniques

What are the Goals?

What are the Goals? 

By the end of this PetroKnowledge online training course, participants will be able to: 

  • Describe the critical approaches to stakeholder management
  • Discuss the main methods of effective influence
  • Apply psychological communication theory to stakeholder management
  • Analyse the appropriate negotiation techniques in each situation
  • Design a strategy for stakeholder engagement

Who is this Training Course for?

Who is this Online Training Course for? 

This PetroKnowledge online training course is suitable for a wide range of professionals but will greatly benefit:

  • All Leaders, Managers and Supervisors
  • Technical Professionals with limited soft-skills training and experience
  • Anyone who needs to understand Stakeholders and stakeholder engagement
  • Change Leaders
  • Organisational Development (OD) Staff
  • Project Management Professionals
  • Project and Programme Managers
  • Human Resource (HR) Professionals
  • Talent Management Professionals
  • Anyone who needs to improve their stakeholder management and influence
  • Anyone who needs to improve their skills in negotiation, communication, and influence

How will this Training Course be Presented?

How will this Online Training Course be Presented? 

This PetroKnowledge online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

Organisational Impact

The participants on this PetroKnowledge Stakeholder Management online training course will have a very positive impact on the organisation, including:

  • Gaining a detailed understanding of stakeholder management methodology
  • Improved communication with all stakeholders
  • Increased programme and project effectiveness
  • More successful influence with stakeholders
  • Practical negotiation skills that can be applied in many settings
  • Understand that you can overestimate and underestimate cultural differences when negotiating

Personal Impact

By attending this PetroKnowledge Stakeholder Management online training course, all participant will develop several important work-related skills and competencies, these includes:

  • Detailed understanding of the practice of stakeholder management
  • Practical skills in stakeholder engagement
  • Effective communication skills
  • The ability to apply win-win negotiation skills
  • Increased knowledge of the psychology of influence
  • A set of transferable skills in dealing with Stakeholders

Daily Agenda

Day One: The Essentials of Stakeholder Management 

  • Introduction to Stakeholder Management
  • Key Stakeholder Management Definitions
  • Identifying your Stakeholders: Stakeholder Analysis
  • The 3 – Step Approach to Effective Stakeholder Management
  • Developing Ongoing Business Relationships

Day Two: Negotiation Techniques for Collaboration 

  • Negotiation Model
  • Create the Ideal BATNA
  • Introduction to Re-framing Techniques
  • Cultural Differences that Affect Negotiation
  • Negotiating Styles, Tactics and Overcoming Deadlock

Day Three: Essential Communication Skills for Stakeholder Management 

  • Understanding the Psychology of Communication
  • The Seven Largest Barriers to Effective Communication
  • Removing Communication Barriers
  • Why listening is more important than talking?
  • The Emotional Intelligence (EI) Skills Needed for Stakeholder Management

Day Four: Influencing Skills 

  • The Tools of Influence
  • Reciprocity: Give and Take
  • The Importance of Commitment and Consistency
  • How social proof influences behaviour?
  • Liking, Authority and Scarcity

Day Five: Essential Skills for Stakeholder Management 

  • Managing Stakeholders Successfully
  • Running Effective Stakeholder Meetings
  • Practical People Engagement
  • The Power of Empathy
  • Personal Action Planning


  • On successful completion of this online training course, a PetroKnowledge E-Certificate will be awarded to the delegates

Frequently Asked Questions

How can I register for a training course?

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 56 222 7795 | +971 2 557 7389 or send an email to

When and how do I arrange payments?

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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