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Why Choose this Training Course?
Why Choose this Online Training Course?
Crisis Management Team (CMT) and Emergency Response Team (ERT) Leaders need access to the right information, at the right time, and at the right level of detail, to make the right decisions. The value of good crisis leadership has been proven over past years. It is accepted that the increasing range of potential incidents and emergencies which could affect business, disrupt production and affect global reputation are becoming increasingly complicated.
This PetroKnowledge online training course will teach you that Strategic Crisis Management is the identification, selection and implementation of yours, and the organisation’s goals and objectives, and how utilising your authentic Leadership qualities you will be able to deliver great outcomes so successfully dealing with any Crisis.
This PetroKnowledge online training course will feature:
How to be successful in the Four critical areas of Emergency Response
Utilise the Five Levels of Leadership to get the maximum from your Teams
Fourteen characteristics you need to learn to be an effective Crisis Leader
How to avoid mismanagement and so make a bad situation worse
Rapidly establishing options, making judgements, redefining standards
Analysis of the human factor, psychological readiness, discipline & leadership
What are the Goals?
What are the Goals?
By the end of this PetroKnowledge online training course, participants will be able to:
Acquire an in-depth knowledge of Strategic Crisis Management
Develop strategies so you and your team respond efficiently and effectively
Analyse Five deadly leadership behaviours and Six winning strategies in a crisis
Implement the Five major functional areas of Incident Command Systems
Plan for more beneficially rewarding multi-agency exercises
Effectively use advanced techniques that will improve leadership performance at that critical time
Who is this Training Course for?
Who is this Online Training Course for?
Anyone who find themselves responsible for leading on, or implementing Crisis Management, Emergency Response and Business Continuity/Recovery mechanisms.
This PetroKnowledge online training course is suitable to a wide range of professionals but will greatly benefit:
Fire Management Professionals
Security Management Professionals
Health, Safety and Environment personnel
Operation, Asset and Facility Professionals
Risk, Marketing and Insurance Professionals
Designated Incident, Emergency and Crisis Response Professionals
Line Managers and Supervisors and other professionals wishing to appraise their comprehension of Emergency Response
Professionals who have been allocated crisis management tasks yet have had insufficient time to devote to the subject
How will this Training Course be Presented?
How will this Online Training Course be Presented?
This PetroKnowledge online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted online via an Advanced Virtual Learning Platform in the comfort of your choice location.
Emergencies and Crises can happen at any time and can vary in size and complexity. Emergency situations sometimes occur suddenly, requiring a swift multi-agency response; rapid incident response may take a short time, but the recovery can last for many days . It is critical therefore that the organisation clearly demonstrates:
Efficient crisis leadership
Command and Control
Effective deployment of Emergency Response and Crisis Management Teams
How to provide a caring and humanitarian outlook
How to launch swift recovery operations
Techniques to mitigate the full range of risks and hazards
Organisational methodologies to placate issues before they develop into crises
Simply following a template or Emergency Plan is not always sufficient unless it is fully understood and coordinated with those many persons and agencies tasked within the plan on-site and local or community responding agencies off-site. Emergency Teams must realise that not all emergency conditions can be anticipated and therefore an emergency situation may arise that is not specifically covered in the Plan:
Rapid decision making, knowing when and how to delegate and involve others
Exercising leadership and personnel management in crisis situations
Situation size-up, assessment and reporting
Assessing, prioritising and managing risks before, during and after
Manage group dynamics and thinking
Team development and motivation
Day One: Evaluate, Mitigate and Responding to Challenges
Understanding Strategic Crisis Management
Consider the complete range of risks to your organisation
CMT and ERT - Roles & Responsibilities
Issues management, master this before it becomes a Crisis
Who else inside and outside the organisation should be involved?
Five deadly Leadership behaviours & Six winning strategies
Understanding 'denial-curve' and 'group-think' syndromes
Day Two - Planning & Security, who and what else should be considered?
Security Management & Asset Protection
Case Studies, why some companies fail, and others survive?
Based on the previous module, self-evaluation questionnaire