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Petroknowledge

An Intensive 5 Day Training Course

Problem Solving & Decision Making Skills
for Engineers and Technical Professionals

For Better Analysis, Solutions, Recommendation and Sustainable Improvements

Print this Course

Code Date Venue Fee($)
MN142 16 - 20 Dec 2018 Dubai - UAE 4,750
MN142 03 - 07 Mar 2019 Dubai - UAE 4,950
MN142 15 - 19 Sep 2019 Dubai - UAE 4,950
MN142 08 - 12 Dec 2019 Dubai - UAE 4,950

*All fees are exclusive of VAT


Why Choose this Training Course?

This PetroKnowledge Problem Solving & Decision Making Skills training course will focus on the best practice methods in describing, analysing and solving any problem, incident, issue or complaint from a daily practice – technical or non-technical. This highly interactive training course will also help the delegates provide recommendations or make decisions, with the highest quality and maximum acceptance. It will help you guarantee flawless execution of actions, regardless if it is a single activity or a complex project.

The world around us is getting more and more complex than ever and so does our daily engineering & maintenance work. Every day we are confronted with a wide variety of problems and decisions that require a rational response. Skills for complex problem solving, decision making and risk analysis are therefore key to remain successful.

Applying a structured approach to problem solving and decision making enables you to choose and implement the best solutions for your problems and improve the quality of your decision making process that will mitigate your risks and save time and money significantly.

This training course will highlight:


Training Objectives

What are the Goals?

Problem Solving and Decision Making skills for Engineers and Technical Professionals presents a structured and transparent approach with methods to help you to describe, analyse, solve and prevent problems effectively and to make the best decisions with maximum acceptance.

By the end of this training course, participants will be able to:

  • Understand the increasing necessity of using sound methods for problem solving and decision making
  • Involve the right people in the right way in any analysis
  • Solve and prevent issues and problems more rapidly and effectively
  • Make better decisions and recommendations
  • Communicate and present analysis, solutions and recommendations with maximum understanding and acceptance
  • Apply and implement the methods learned in daily practice immediately after the training

Target Audience

Who is this Training Course for?

You work at tactical or management level and want to increase your effectiveness in problem solving and decision making. You are therefore looking for a structured and easy to apply approach to any issue.  This training course is suitable to a wide range of professionals but will greatly benefit:

  • All professionals involved in problem solving and decision making within maintenance, engineering, technology and production
  • Anyone who wishes to update themselves on problem solving and decision making, judge the suitability of these methods for their needs, and learn how to implement them for the benefit of their organizations

 

Training Methods

How will this Training Course be Presented?

Participants to this training course will receive a thorough training on the subjects covered by the seminar outline, with a combination of theory, practical examples, many exercises and application on issues from their own work environment. Besides a comprehensive training manual, participants will receive additional materials like process cards, work sheets, case descriptions, sample solutions, etc.

Organisational Impact

By attending this training course, your organization will get sustainable results:

  • Issues and problems will be analysed to the full extend and presented in a holistic, visual and therefore easy to understand way
  • Complex problems will be solved more rapidly and more effectively, preventing recurrence and providing tangible contribution to business performance
  • Business decisions will be better, with maximum acceptance of all stakeholders
  • Projects or other plans will be implemented with a minimum of problems and risks
  • The structured approach for solving problems, making decision and managing risks will enhance communication and collaboration between all people involved
  • The methods presented, enables the organisation to significantly improve any existing continuous improvement approach

Personal Impact

By attending this training course the participants will:

  • Understand the increasing importance of problem solving and decision making skills
  • Learn about their own pitfalls while solving problems and making decisions
  • Be skilled to describe, analyse, solve and prevent any issue or problem in daily practice
  • Be skilled to make better decisions and provide better recommendations
  • Be skilled to assess any plan or activity and make it more robust  
  • Gain many ideas about the way the problem solving and decision making methods could be used and best implemented in practice
  • Significantly improve their personal effectiveness and boost their future career opportunities

 

Daily Agenda

Day One: Introduction

  • Introduction to the program
  • Introduction: Problem Solving & Decision Making
  • Introduction: Generic Approaches for Problem Solving and Continuous Improvement (Deming circle, Kaizen, 8D, DEMAIC, RATIO)
  • Introduction of Problem Solving Methods (5 Why, Ishikawa, Fault tree, Apollo, etc.)
  • Introduction: RATIO-approach
  • Introduction: Case and Demo

Day Two: Reflect on your Problem

  • Theory: RATIO-step - Reflect
  • Introduction case to determine the root cause
  • Theory: Event Mapping
  • Event Mapping exercises
  • Application of Event Mapping in daily practice

Day Three: Analyse Technical Problems

  • Theory: RATIO-step - Analyse
  • Theory: Problem Analysis - Describe the problem (IS/IS-NOT)
  • Theory: Problem Analysis - Determine possible causes (brainstorming, using characteristics and changes, using Ishikawa-diagram)
  • Theory: Problem Analysis - Determine true cause(s)
  • Exercises in Problem Analysis
  • Completion of Event Map with outcome of Problem Analysis

Day Four: Analyse Human or Organizational Problems – Determine Best Solutions

  • Theory: Human Factor Analysis
  • Exercise: Human Factor Analysis
  • Theory: RATIO-step - Target (alternative and best solutions)
  • Theory: Decision Analysis
  • Exercise: Decision Analysis
  • Completion of Event Map with outcome of Human Factor Analysis and Decision Analysis

Day Five: Implement, Observe and Evaluate Results

  • Theory: RATIO-step - Implement
  • Theory: Risk Analysis
  • Exercise: Risk Analysis
  • Theory: RATIO-step - Observe and Evaluate
  • Implementation of problem solving & decision making methods in daily practice
  • Evaluation and closure of training

Also available as an ILM Endorsed course - Effective Problem Solver and Decision Maker

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Home » Courses » Maintenance Management » Problem Solving & Decision Making Skills for Engineers and Technical Professionals
PetroKnowledge Training


Problem Solving & Decision Making Skills
for Engineers and Technical Professionals

For Better Analysis, Solutions, Recommendation and Sustainable Improvements


Code Date Venue Fees
MN142 16 - 20 Dec 2018 Dubai - UAE $4,750
MN142 03 - 07 Mar 2019 Dubai - UAE $4,950
MN142 15 - 19 Sep 2019 Dubai - UAE $4,950
MN142 08 - 12 Dec 2019 Dubai - UAE $4,950



Why Choose this Training Course?

This PetroKnowledge Problem Solving & Decision Making Skills training course will focus on the best practice methods in describing, analysing and solving any problem, incident, issue or complaint from a daily practice – technical or non-technical. This highly interactive training course will also help the delegates provide recommendations or make decisions, with the highest quality and maximum acceptance. It will help you guarantee flawless execution of actions, regardless if it is a single activity or a complex project.

The world around us is getting more and more complex than ever and so does our daily engineering & maintenance work. Every day we are confronted with a wide variety of problems and decisions that require a rational response. Skills for complex problem solving, decision making and risk analysis are therefore key to remain successful.

Applying a structured approach to problem solving and decision making enables you to choose and implement the best solutions for your problems and improve the quality of your decision making process that will mitigate your risks and save time and money significantly.

This training course will highlight:


Training Objectives

What are the Goals?

Problem Solving and Decision Making skills for Engineers and Technical Professionals presents a structured and transparent approach with methods to help you to describe, analyse, solve and prevent problems effectively and to make the best decisions with maximum acceptance.

By the end of this training course, participants will be able to:

Target Audience

Who is this Training Course for?

You work at tactical or management level and want to increase your effectiveness in problem solving and decision making. You are therefore looking for a structured and easy to apply approach to any issue.  This training course is suitable to a wide range of professionals but will greatly benefit:

 

Training Methods

How will this Training Course be Presented?

Participants to this training course will receive a thorough training on the subjects covered by the seminar outline, with a combination of theory, practical examples, many exercises and application on issues from their own work environment. Besides a comprehensive training manual, participants will receive additional materials like process cards, work sheets, case descriptions, sample solutions, etc.

Organisational Impact

By attending this training course, your organization will get sustainable results:

Personal Impact

By attending this training course the participants will:

 

Daily Agenda

Day One: Introduction

Day Two: Reflect on your Problem

Day Three: Analyse Technical Problems

Day Four: Analyse Human or Organizational Problems – Determine Best Solutions

Day Five: Implement, Observe and Evaluate Results

Also available as an ILM Endorsed course - Effective Problem Solver and Decision Maker

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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© 2018. Material published by Petroknowledge shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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