An Intensive 5-day Training Course
Best Practices in Revenue Protection:
Metering , Billing & Loss Reduction
Scheduled Dates
Classroom
| 01 - 05 Sep 2025 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 10 - 14 Nov 2025 | London - UK | $5,950 | RESERVE A SEAT |
| 05 - 09 Jan 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 31 Aug - 04 Sep 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 09 - 13 Nov 2026 | London - UK | $5,950 | RESERVE A SEAT |
Online
| 01 - 05 Sep 2025 | Online | $3,950 | RESERVE A SEAT |
| 31 Aug - 04 Sep 2026 | Online | $3,950 | RESERVE A SEAT |
Would an alternative date be more suitable?
We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.
Why Choose this Training Course?
This Revenue Protection training course has been developed as a comprehensive and interactive course on reducing non-technical losses in the electricity and water metering businesses. Exploring the benefits of having robust processes to identify and sustain the reduction of non-technical losses through analysing data, physically identifying and making the metering secure, and training people to recover the financial losses.
Course attendees will receive a thorough grounding of why revenue protection is a useful financial solution to revenue leakage. Looking at best practices in locating energy theft in traditional meters and the security issues of those meters, and also understanding the difference smart metering will add to revenue protection, by utilising data and analysing enhanced security measures within the meter to determine if electricity / water is being stolen. To understand how regulation, legislation and license conditions can be a contributing factor to how revenue leakage can be reduced.
Case studies will support the theories to make the learnings very practical for application to the attendees’ own businesses and organisations. Many of the principles that are established in the course will be applicable to stakeholder / consumer engagement at large, and not just in the context of smart metering, therefore delegates might consider attending even if they are not already directly involved in smart metering.
This training course will highlight:
- What constitutes Electricity and Water non-technical losses?
- The Dangers of Unsafe Metering
- How to Identify Theft of Electricity and Water?
- Promote Best Practices to Reduce Revenue Leakage
- Understanding the Benefits of Smart Metering
- Utilising Regulation, Legalisation and Licence Conditions
- Revenue Protection Training
What are the Goals?
At the end of this training course, you will learn to:
- Understand the issue of non-technical losses
- Learn how to analyse data
- Understand the danger of energy theft
- Learn investigation best practices
- Design robust processes within your business
- Develop and apply best practices
Who is this Training Course for?
This Revenue Protection training course is suitable to a wide range of industry professionals who are seeking to gain a strategic overview of the concepts and methodologies, alongside practical tips and advice for planning and developing a Revenue Protection solution, including:
- Smart Meter Project Managers
- Smart Meter Deployment
- Business Analysts
- Meter Asset Coordinators
- Operational Field Managers
- Electrical / Water Engineers / Water Supervisors
How will this Training Course be Presented?
In this Revenue Protection training course, goals of each participant are discussed to ensure their needs are fulfilled, as far as possible. Formal delivery, group work, short videos and case studies are used throughout the week. Questions are encouraged throughout, particularly at the daily wrap-up sessions. This provides opportunities for participants to discuss specific issues and, if possible, find appropriate solutions. General discussions are employed to highlight particular points and to illustrate particular conditions.
Organisational Impact
This training course will allow delegates to interact and gain shared experiences of others along with:
- Understand the cost of non-technical losses
- Understand safety issues
- Analyse data to identify issues
- Develop skills and knowledge to implement effective revenue protection processes
- Build strategic partnerships with key stakeholders
Personal Impact
On successful completion of this training course, delegates will be able to understand:
- An understanding of non-technical losses
- Implications of unsafe activities
- Analyse data and react on issues found
- Develop skills and knowledge to implement effective revenue protection processes
- Develop a sound understanding of regulation, legislation and license conditions
- Build strategic partnerships with key stakeholders
Daily Agenda
Day One: Introduction to Non-Technical Losses
- Goals and Discussion
- Understanding of Non-Technical Losses
- Definition of Energy Theft
- Revenue Protection in the UK / Worldwide
- Regulation / Legislation
- Supplier Licence Conditions
- Theft Risk Assessment Scheme (TRAS)
Day Two: Traditional & Smart Metering
- Traditional Meters & Security
- Methods of Tradition Metering Theft
- Smart Meters
- Smart Meter Installation Rollout in Great Britain
- Worldwide Case Studies / Lessons Learnt
- Smart Meter Revenue Protection
- Meter Tamper Alerts
Day Three: Building a Revenue Protection Function
- Benefits of Revenue Protection
- Setting up a Revenue Protection Team
- Back-office Processes
- Field Activity Processes
- Internal Department Interaction
Day Four: Revenue Protection Training
- Analysing Data
- Raising Reactive Visits
- Revenue Protection Officers
- Metering Knowledge
- Regulation, Legislation, Licence Conditions
- Customer Interaction
Day Five: Strategic Partnerships
- Building Effective Partnerships
- Promoting Awareness
- UK Revenue Protection Association
- International Utility Revenue Protection Association
Certificate
- On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.
In Association With
Frequently Asked Questions
Why PetroKnowledge?
PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.
Who are these training courses designed for?
Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.
Are the courses delivered online or in person?
PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule
Can I get a customized training course for my team?
Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.
Are there any prerequisites for attending a course?
Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.
How can I enroll in a course?
Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.
You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]
When should I expect to receive confirmation of registration?
Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.
Will I receive a certificate after completing the course?
Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.
When and how do I arrange payments?
We offer two convenient payment options:
- Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
- Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.
What is the refund or cancellation policy?
Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees. If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.
Is there a discount for more than one registrant/course?
For corporate fees and group registration, please send your query to [email protected].
