Facilities Management: The A to Z of Best Practices
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Why Choose this Training Course?
Why Choose this Course?
This course features how to establish, implement, manage and continually improve your facility department to get the best out of your facilities within the given boundaries of costs, performance and other important factors during its total lifetime.
This interesting course is designed to develop delegate’s skills in managing facility staff and corporate assets while minimizing risk exposure in the workplace. As the Facilities Management (FM) function continues to evolve, this course offers the latest thinking in the profession, right balance between asset performance (functionality, availability, reliability, safety), and will tackle specific issues encountered on the ground and apply best practices in discussing real solutions.
This course will feature:
Proper knowledge of the basic principles of facilities management
How to apply best practices according to several norms
Understanding how to operate and maintain facilities as a “business within a business”
Sharing of facilities management experience
Insights regarding current state of facilities management processes and possibilities to improve them
What are the Goals?
What are the Goals?
By the end of this course, participants will be able to:
Understand the basics of facilities management
Understand how to draw up a preventive maintenance concept, based on risk
Develop strategies to decide when and what to outsource
Understand the different contract types
Identify and monitor the facilities management-processes performance
Who is this Training Course for?
Who is this Course for?
This course is suitable to a wide range of professionals but will greatly benefit:
Professionals who are responsible for the management, operation and maintenance of facilities (buildings, production facilities, utilities, power and water distributions networks landscaping, etc.)
Professionals aiming to update themselves on the basic elements, best practices and implementation aspects of facilities management would benefit from attending this course.
How will this Training Course be Presented?
How will this be Presented?
This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes use of PP presentation slide, exercises and group discussion.
The course is highly interactive and will prompt delegates to reflect on current practices and on their team goals. The tutor will guide and facilitate learning using a wide variety of methods including direct input, discussions, case studies and pair and group work.
Day One: An overview of Facilities Management
The Facilities Management process in general
Facilities Management as a business within a business
Facilities phases, planning and realization
Relation between Facilities Management and Asset Management
Facilities Roles, the current state of your Facilities Management processes
Day Two: The Basic Elements of Facilities Management
Types of planning
Strategic and annual planning, Life Cycle Cost principles
Disaster recovery plans
Work planning and control, performance management regarding the workflow
Day Three: Preventive Maintenance and Maintenance Strategy
Risk Based Maintenance, the methodology
Steps in developing an effective & risk based maintenance strategy
Typical inspection and maintenance tasks for utilities
Day Four: Outsourcing and Contracting
What to outsource and what not
Choosing the right contractor
How to manage this
The contracting cycle
Service Level Agreements
Day Five: Performance Monitoring and Bench Marking
Target setting as a starting point
Monitoring performance: development and use of Key Performance Indicators
The Facilities Management Balanced Scorecard (FMBSC)
Assessments, audits and benchmarking; practical exercise in auditing
Course review/Wrap up
On successful completion of this training course, a PetroKnowledge Certificate will be
awarded to the delegates