Troubleshooting Process Operation

An Intensive 5-day Training Course

Troubleshooting Process Operation

Become a World-Class Operational Enterprise

Troubleshooting Process Operation

Scheduled Dates

Classroom

19 - 23 Jan 2026 London - UK $5,950 RESERVE A SEAT
13 - 17 Jul 2026 Dubai - UAE $5,950 RESERVE A SEAT
09 - 13 Nov 2026 London - UK $5,950 RESERVE A SEAT

Online

13 - 17 Jul 2026 Online $3,950 RESERVE A SEAT

Would an alternative date be more suitable?

We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.

In-House Solutions ›

Why Choose this Training Course?

This intensive 5-day Troubleshooting Process Operation training course will enable delegates to remain abreast of the latest researched trends, techniques and strategies to improve the condition and performance of their operational process. This hands-on intervention will equip you with the necessary basic knowledge and skills to optimize the function, daily running, and maintenance of the main aspects of the operation, such as demographics, infrastructure, systems and plant.

Delegates will learn and review the core competencies required for successful operation and implementation of an effective operations process against the background of the current global economic downturn. They will complete several in- training course assignments, which will enhance their problem solving skills and which will serve as an action plan for improvement. Setting the correct priorities and DOING THE RIGHT THING, makes all the difference to your performance.

This PetroKnowledge training course will include:

  • Terminologies; 112 Tools and Techniques for RCFA
  • A modern holistic approach to understanding the operational process
  • Process Maturity Indexing; Planning; and Protocols
  • Exact performance measurement and performance management modeling
  • More than one hundred “Human Factors” as a Source of Error

What are the Goals?

Participants attending the Troubleshooting Process Operation training course will:

  • Gain a broad understanding and appreciation of the core functional aspects of how an effective operational process should operate
  • Review the six standard maintenance improvement tactics and their selection technique to ensure reliable process plant & equipment
  • Learn how to develop a comprehensive operational process resource and support system analysis
  • Understand the principles of an operational audit, develop your own process standard
  • Gain insight and understanding into the unique leadership and motivation principles required for technical process operation and management

Who is this Training Course for?

  • Engineering and Technical Managers and Supervisors from any industry
  • Maintenance Planners and Coordinators
  • Operations and Manufacturing Managers and Supervisors
  • Foremen and Team leaders
  • Plant Engineers and Process System Managers
  • Section Engineers and Planners

How will this Training Course be Presented?

The Troubleshooting Process Operation training course methodology is interactive with group exercises and is suitable for all employees involved in maintenance and operations management. The pace and level of the training course is customized to the understanding of the delegates. Ongoing back-up and support is available after the training course on request to the supplier, and the training course is also available for in-house presentation as well as for “Competency Transfer” via a site license.

Organisational Impact

An immediate and drastic positive impact on the performance of the maintenance organization of the delegate will become evident within days after attendance of the training course. Informed decision-making, focused action and a vastly improved understanding of the operational process will all contribute to this improvement.

Personal Impact

The personal impact on the delegates will include clarity of vision, understanding of consequences due to specific actions taken and the application of principles in the operations / maintenance environment. A new sense of certainty and confidence will develop within the delegates that will lead to empowerment and a results driven focus.

Daily Agenda

Day One: Review of Basic Modern Operations Practice
  • Review of Modern Operational Practice in the light of the Global Economic  Recession
  • Integration of Maintenance and Production to establish a World Class Operations Department
  • Generic Performance Measurement Model using a 6 point Scale
  • Combining the parameters of Speed; Quality; and Cost; in maintenance performance measurement
  • The 10 point Planning Standard and the role of the Planning Department
  • Variability Analysis
  • Developing effective Strategies  for the Operational Process in order to achieve organizational excellence and continuous improvement
Day Two:  : Standard Maintenance Improvement Initiatives
  • Selecting the “Correct” maintenance tactic mix
  • Reliability Centered Maintenance (RCM)
  • Total Productive Maintenance (TPM)
  • Run To Failure (RTF)
  • Condition Based Maintenance (CBM)
  • Time Based Maintenance (TBM)
  • Skills Level Upgrade (SLU)
  • Design Out Maintenance (DOM)
Day Three:  : Operational Resource Analysis
  • A “Blueprint” for effective operational practice
  • Resource and Support System analysis with “Gap Analysis
  • Leadership Development and Motivation of  Operations employees
  • The PAS 55 Maintenance Process Standard
  • Principles of Information Management
  • Training, Awareness and Competence
Day Four:  : Problem Solving in the Operations Environment
  • Risk identification, assessment and control
  • Theory of Inventive Problem Solving
  • Problem Solving Techniques and application
  • Exercises and Facilitation
Day Five: Scenario Analysis and Action Plan Development
  • Relationships Scenario Analysis
  • Assessment Assignment
  • Scoring of your Operational Process
  • Understanding the complexity - Putting it all together

Certificate

  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

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