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An Intensive 5 Day Training Course

Effective Contractor Management
in Maintenance & Technical Projects

Best Practices in Managing Contractors

Print this Course

Code Date Venue Fee($)
CM105 24 - 28 Jun 2019 Amsterdam - The Netherlands 5,950
CM105 21 - 25 Oct 2019 London - UK 5,950

*All fees are exclusive of VAT


Why Choose this Training Course?

This highly interactive Contractor Management training course will ensure that delegates understand how contractor management will fit in the Asset Management context - how to select the right contractor and contract type which suits your sourcing strategy and how to manage and monitor the results. Further, topics such as risk management, safety-health-environment aspects, partnerships, negotiating, people management (winning the hearts of the people) and applying contracts in a complex project environment (Turnkey contracts, Public Private Partnerships PPP) will be considered.

Delegates will have the opportunity to discuss the existing contracts used in the organization. Through a combination of formal lectures and group work, delegates will leave the course with the tools to make contracts and contract management highly effective.

This training course will highlight:


Training Objectives

 What are the Goals?

 At the end of this training course, you will learn to:

  • Explain the basic elements of effective contractor management and its position within asset management
  • Evaluate bids and proposals and choose the right contractor
  • Identify, evaluate and manage the risks involved (SHE, performance)
  • Manage & monitor the contractor performance in an innovative way
  • Develop and negotiate contracts

Target Audience

Who is this Training Course for?

This PetroKnowledge training course is suitable to a wide range of professionals but will greatly benefit:

  • Facility management teams
  • Contract management teams
  • Operations & Maintenance professionals
  • Reliability, Asset & Plant professionals
  • Shutdown and Turnaround management teams
  • All professionals involved in contractor management
  • Production & Continuous Improvement professionals
  • Anyone who wishes to update themselves on contractor management
  • All professionals negotiating, managing and verifying contracts in maintenance & technical projects

Training Methods

How will this Training Course be Presented?

The training course will be conducted along interactive workshop principles. There will be a variance of lectures and practical exercises. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Daily Agenda

Day One: Contractor Management Basics

Competency Description: The objective is to establish a strong understanding of contractor management as a process to realize better performance together with the contractor. 

Key behaviours

  • Understand the contractor management framework
  • Understand how contractor management relates to the broader perspective of asset management
  • Identify different (out)sourcing strategies
  • Identify risk and apply it within contractor management
  • Understand the concept of Risk based Maintenance and how it relates to good contractor management
  • Identifying and learning from best practice

Topics to be covered

  • Overview of contractor management
  • How does it relate to asset management?
  • (Out)sourcing strategies
  • Risks involved – risk management & SHE aspects
  • Grounding the maintenance contract with a Risk Based Maintenance concept – how to keep that knowledge in-house

Day Two: Contract Types for Maintenance & Technical Projects

Competency Description: The objective is to understand the different types of contract which are available and how to apply them where and when.

Key behaviours

  • Identify the basis & complex contract types
  • Understand the procurement aspects
  • Understand how to select the best contractor
  • Understand and apply the basic concepts to monitor and manage contractor performance
  • Identifying and learning from best practice

Topics to be covered

  • Contracts – basic types
  • Contracts – complex types (Turnkey, Design & Construct, Public Private Partnerships)
  • Procurement aspects
  • Choosing the right contractor
  • Monitoring & managing contractor performance – from traditional penalties & rewards to more innovative ways

Day Three: Developing the Contract

Competency Description: The objective is to establish a strong understanding of the contract development cycle.

Key behaviours

  • Understand the contracting cycle steps.
  • Identify and understand the RAMS aspects
  • Apply the basic elements of writing the contract
  • Understand vendor management & partnership aspects
  • Identifying and learning from best practice

Topics to be covered

  • The contracting cycle
  • Requirements / service levels, RAMS aspects (Reliability Availability Maintainability Safety)
  • Writing the contract
  • Periodic evaluation & continuous improvement – vendor management
  • Partnerships

Day Four: People Management & Negotiation Aspects

Competency Description: The objective is to understand that people’s behaviour could strengthen or weaken the performance results of the contract and that the goal of negotiation should be win-win instead of win-lose.

Key behaviours

  • Identifying pitfalls of the implementation of contract management
  • Understand the mechanism behind the behaviour of people and how to influence it
  • Understand the basic elements of negotiating
  • Identify negotiating ploys and tactics
  • Identifying and learning from best practice

Topics to be covered

  • Implementing contract management
  • How to make it work by influencing the behaviour of people
  • Negotiating the contract
  • Negotiation ploys
  • Negotiation tactics & tips

Day Five: Final Workshop

Competency Description: The objective is to establish that all learning points will be ensured and that you are able to apply it in your own working environment.

Key behaviours

  • Identifying service requirements
  • Understanding the tendering stages
  • Develop and negotiate the offer & contract
  • Apply contractor selection
  • Identifying and learning from best practice

Topics to be covered
In a very interactive workshop all major topics of this seminar will be highlighted and practised in groups. Major topics will be:

  • Requirements / service levels – defining what you want
  • Tendering process
  • Contractor selection
  • Contractor management – measuring & managing the performance
  • Negotiation
  • Evaluation

Accreditation

PMI Registered Education Provider

The Registered Education Provider (R.E.P. ID:4349) status with the Project Management Institute (PMI®) enables PetroKnowledge to issue applicable Professional Development Hours/Units (PDHs/PDUs) to participants on this training course, to help you achieve or maintain PMI® professional credentials.

The PMI® Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

Related Courses

Related Articles

Read more about Effective Contractor Management in Maintenance & Technical Projects below:

Reference

Project Management Institute, A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Fifth Edition, Project Management Institute, Inc. 2013


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Home » Courses » Contracts, Purchasing & Procurement Management » Effective Contractor Management in Maintenance & Technical Projects
PetroKnowledge Training


Effective Contractor Management
in Maintenance & Technical Projects

Best Practices in Managing Contractors


Code Date Venue Fees
CM105 24 - 28 Jun 2019 Amsterdam - The Netherlands $5,950
CM105 21 - 25 Oct 2019 London - UK $5,950



Why Choose this Training Course?

This highly interactive Contractor Management training course will ensure that delegates understand how contractor management will fit in the Asset Management context - how to select the right contractor and contract type which suits your sourcing strategy and how to manage and monitor the results. Further, topics such as risk management, safety-health-environment aspects, partnerships, negotiating, people management (winning the hearts of the people) and applying contracts in a complex project environment (Turnkey contracts, Public Private Partnerships PPP) will be considered.

Delegates will have the opportunity to discuss the existing contracts used in the organization. Through a combination of formal lectures and group work, delegates will leave the course with the tools to make contracts and contract management highly effective.

This training course will highlight:


Training Objectives

 What are the Goals?

 At the end of this training course, you will learn to:

Target Audience

Who is this Training Course for?

This PetroKnowledge training course is suitable to a wide range of professionals but will greatly benefit:

Training Methods

How will this Training Course be Presented?

The training course will be conducted along interactive workshop principles. There will be a variance of lectures and practical exercises. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Daily Agenda

Day One: Contractor Management Basics

Competency Description: The objective is to establish a strong understanding of contractor management as a process to realize better performance together with the contractor. 

Key behaviours

Topics to be covered

Day Two: Contract Types for Maintenance & Technical Projects

Competency Description: The objective is to understand the different types of contract which are available and how to apply them where and when.

Key behaviours

Topics to be covered

Day Three: Developing the Contract

Competency Description: The objective is to establish a strong understanding of the contract development cycle.

Key behaviours

Topics to be covered

Day Four: People Management & Negotiation Aspects

Competency Description: The objective is to understand that people’s behaviour could strengthen or weaken the performance results of the contract and that the goal of negotiation should be win-win instead of win-lose.

Key behaviours

Topics to be covered

Day Five: Final Workshop

Competency Description: The objective is to establish that all learning points will be ensured and that you are able to apply it in your own working environment.

Key behaviours

Topics to be covered
In a very interactive workshop all major topics of this seminar will be highlighted and practised in groups. Major topics will be:

Accreditation

PMI Registered Education Provider

The Registered Education Provider (R.E.P. ID:4349) status with the Project Management Institute (PMI®) enables PetroKnowledge to issue applicable Professional Development Hours/Units (PDHs/PDUs) to participants on this training course, to help you achieve or maintain PMI® professional credentials.

The PMI® Registered Education Provider logo is a registered mark of the Project Management Institute, Inc.

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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© 2018. Material published by Petroknowledge shown here is copyrighted.

All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.


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