Effective Contractor Management in Maintenance & Technical Projects

A PMI® Registered Training Course

Effective Contractor Management in
Maintenance & Technical Projects

Best Practices in Managing Contractors

PMI® Registered Training Courses
Effective Contractor Management in Maintenance & Technical Projects

Scheduled Dates

Classroom

30 Mar - 03 Apr 2026 Amsterdam - The Netherlands $5,950 RESERVE A SEAT
22 - 26 Jun 2026 Amsterdam - The Netherlands $5,950 RESERVE A SEAT
29 Jun - 03 Jul 2026 Dubai - UAE $5,950 RESERVE A SEAT
27 - 31 Jul 2026 Dubai - UAE $5,950 RESERVE A SEAT
19 - 23 Oct 2026 London - UK $5,950 RESERVE A SEAT
30 Nov - 04 Dec 2026 Dubai - UAE $5,950 RESERVE A SEAT
07 - 11 Dec 2026 Pretoria - South Africa $5,950 RESERVE A SEAT

Online

30 Nov - 04 Dec 2026 Online $3,950 RESERVE A SEAT

Would an alternative date be more suitable?

We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.

In-House Solutions ›

Why Choose this Training Course?

This highly interactive Contractor Management training course will ensure that delegates understand how contractor management will fit in the Asset Management context - how to select the right contractor and contract type which suits your sourcing strategy and how to manage and monitor the results. Further, topics such as risk management, safety-health-environment aspects, partnerships, negotiating, people management (winning the hearts of the people) and applying contracts in a complex project environment (Turnkey contracts, Public Private Partnerships PPP) will be considered.

Delegates will have the opportunity to discuss the existing contracts used in the organization. Through a combination of formal lectures and group work, delegates will leave the course with the tools to make contracts and contract management highly effective.

This training course will highlight:

  • Sourcing strategy within Asset Management
  • Contract types incl. Service Level Agreements (SLA’s) and Design & Construct (D&C)
  • Selecting the best contractor – procurement aspects
  • Risk management & SHE
  • Monitoring & managing performance with Key Performance Indicators (KPI’s)
  • Negotiating the contract
  • Contractor management in a project environment – Turnkey, PPP contracts
  • Managing the behaviour of people to get sustainable results
  • Continuous improvement aspects

What are the Goals?

 At the end of this training course, you will learn to:

  • Explain the basic elements of effective contractor management and its position within asset management
  • Evaluate bids and proposals and choose the right contractor
  • Identify, evaluate and manage the risks involved (SHE, performance)
  • Manage & monitor the contractor performance in an innovative way
  • Develop and negotiate contracts

Who is this Training Course for?

This PetroKnowledge training course is suitable to a wide range of professionals but will greatly benefit:

  • Facility management teams
  • Contract management teams
  • Operations & Maintenance professionals
  • Reliability, Asset & Plant professionals
  • Shutdown and Turnaround management teams
  • All professionals involved in contractor management
  • Production & Continuous Improvement professionals
  • Anyone who wishes to update themselves on contractor management
  • All professionals negotiating, managing and verifying contracts in maintenance & technical projects

How will this Training Course be Presented?

The training course will be conducted along interactive workshop principles. There will be a variance of lectures and practical exercises. Experiences from different areas will be discussed. There will be many opportunities for discussion and sharing experiences.

Daily Agenda

Day One: Contractor Management Basics
  • Overview of contractor management
  • How does it relate to asset management?
  • (Out)sourcing strategies
  • Risks involved – risk management & SHE aspects
  • Grounding the maintenance contract with a Risk Based Maintenance concept – how to keep that knowledge in-house
Day Two: Contract Types for Maintenance & Technical Projects
  • Contracts – basic types
  • Contracts – complex types (Turnkey, Design & Construct, Public Private Partnerships)
  • Procurement aspects
  • Choosing the right contractor
  • Monitoring & managing contractor performance – from traditional penalties & rewards to more innovative ways
Day Three: Developing the Contract
  • The contracting cycle
  • Requirements / service levels, RAMS aspects (Reliability Availability Maintainability Safety)
  • Writing the contract
  • Periodic evaluation & continuous improvement – vendor management
  • Partnerships
Day Four: People Management & Negotiation Aspects
  • Implementing contract management
  • How to make it work by influencing the behaviour of people
  • Negotiating the contract
  • Negotiation ploys
  • Negotiation tactics & tips
Day Five: Final Workshop

In a very interactive workshop all major topics of this training course will be highlighted and practised in groups. Major topics will be:

  • Requirements / service levels – defining what you want
  • Tendering process
  • Contractor selection
  • Contractor management – measuring & managing the performance
  • Negotiation
  • Evaluation

Certificate

  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.
  • On successful completion of this PetroKnowledge training course, Certificate with eligible Professional Development Units (PDUs) / Contact Hours from Project Management Institute (PMI®), will be awarded to the delegates

Accreditation

PMI® Registered Training Courses

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