Innovative Root Cause Analysis

An Intensive 5-day Training Course

Innovative Root Cause Analysis

Comprehensive Problem Solving and Corrective & Preventive Action (CAPA)

Innovative Root Cause Analysis

Scheduled Dates

Classroom

01 - 05 Jun 2026 Dubai - UAE $5,950 RESERVE A SEAT
17 - 21 Aug 2026 Dubai - UAE $5,950 RESERVE A SEAT
30 Nov - 04 Dec 2026 Dubai - UAE $5,950 RESERVE A SEAT

Online

30 Nov - 04 Dec 2026 Online $3,950 RESERVE A SEAT

Would an alternative date be more suitable?

We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.

In-House Solutions ›

Why Choose this Training Course?

In an era driven by rapid technological advancement and operational complexity, problem-solving has emerged as a core competency for future-ready professionals. From production inefficiencies to safety incidents and quality failures, unresolved problems can escalate costs and impact reliability. Yet, conventional approaches—such as guesswork or reactive fixes—often lead to incomplete solutions and recurring issues.

The Innovative Root Cause Analysis (IRCA) training course empowers participants with a structured and proven framework to analyze, resolve, and prevent problems using the scalable RATIO-approach. This method integrates advanced techniques like Event Mapping, Problem Analysis, and Human Factor Analysis—recognized globally as best practices in engineering, quality, and operational excellence.

This Innovative Root Cause Analysis training course highlights:

  • The critical need for structured root cause analysis in modern organizations
  • A versatile and scalable RATIO-approach applicable to all problem types
  • Practical tools such as Event Mapping and Human Factor Analysis
  • Effective application of CAPA principles to ensure lasting solutions
  • Implementation strategies for embedding RCA within daily operations

What are the Goals?

By the end of this Innovative Root Cause Analysis training course, participants will be able to:

  • Understand the strategic value of root cause analysis in achieving operational excellence
  • Identify, engage, and manage stakeholders in the RCA process
  • Prioritize and categorize problems based on impact and urgency
  • Analyze and resolve technical, production, or quality issues using the RATIO-methods
  • Apply CAPA techniques to prevent recurrence and drive continuous improvement
  • Present findings and recommendations with clarity and confidence
  • Integrate RCA tools into daily problem-solving for lasting performance gains

Who is this Training Course for?

This PetroKnowledge Innovative Root Cause Analysis training course is suitable to a wide range of professionals but will greatly benefit:

  • Engineering and Technical Managers and Supervisors from any industry
  • Operations and Manufacturing Managers and Supervisors
  • Maintenance-, reliability-, process-, quality- and plant engineers
  • Maintenance Planners and Coordinators
  • Foremen and Team Leaders

How will this Training Course be Presented?

Participants to this training course will receive a thorough training on the subjects covered by the outline, with a combination of theory, practical examples, many exercises and application on issues from their own work environment. Besides a comprehensive training manual, participants will receive additional materials like process cards, work sheets, case descriptions, sample solutions, etc.

Organisational Impact

Organizations that invest in this training course will experience:

  • Faster and more accurate resolution of complex problems
  • Enhanced team collaboration through a common problem-solving language
  • Sustainable solutions that reduce repeat failures and operational risk
  • Stronger alignment with continuous improvement and quality management initiatives
  • Improved communication of technical findings to cross-functional stakeholders
  • Greater ROI through minimized downtime and cost-saving corrective actions

Personal Impact

Delegates will benefit from:

  • Advanced skills in structured problem-solving and decision-making
  • Confidence in applying analytical tools and frameworks
  • Better communication and facilitation abilities during technical reviews
  • Clearer understanding of CAPA systems and compliance expectations
  • Professional growth through enhanced capability in high-demand problem-solving roles
  • Broader career prospects in reliability, maintenance, engineering, and operations

Daily Agenda

Day One: Introduction
  • Introduction to the Program - RCA
  • Generic Approaches for RCA (8D, A3, DAMIC and RATIO)
  •  RCA Methods (5 Why, Ishikawa, Fault tree, Apollo, etc.)
  • RATIO-Approach
  • Case and Demo
Day Two: Prioritize and Reflect on your Problem
  • Theory and Exercises to prioritize problems
  • Theory: RATIO-step - Reflect
  • Introduction Case to Determine the Root Cause
  • Theory and Exercise: 5-Why
  • Theory and Exercises: Event Mapping
Day Three: Analyse Technical Problems
  • Theory: RATIO-step - Analyse
  • Theory: Problem Analysis - Describe the problem (IS/IS-NOT) and determine true cause(s)
  • Theory in additional methods to determine possible causes e.g. Ishikawa-diagram and Characteristics and changes
  • Exercises in Problem Analysis
  • Completion of Event Map with outcome of Problem Analysis
Day Four: Analyse Complex Technical Problems and Human or Organizational Problems
  • Theory of Common and Special Causes
  • Theory and Exercises for Handling Startup Problems, recurring problems and other complex problems
  • Theory and demo Cusum
  • Theory and Exercise of Human Factor Analysis
  • Completion of Event Map with outcome of Human Factor Analysis
Day Five: Determine, Implement, Observe and Evaluate Solutions & Corrective and Preventive Action (CAPA)
  • Theory: RATIO-steps - Target determine alternative and best solutions, Implement solutions and Observe and Evaluate results
  • Implementing Corrective and Preventive Actions (CAPA)
  • Exercise of Full RCA with RATIO-Approach and Methods
  • Application of RATIO-Approach and -Methods in daily practice (when/how to use)
  • Guideline and many practical ideas for successful implementation of RCA
  • Evaluation and closure of training course

Certificate

  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

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