Port Management Masterclass

An Intensive 5-Day Training Course

Port Management Masterclass

Scheduled Dates

22 - 26 Apr 2024 Dubai - UAE $5,950
02 - 06 Sep 2024 Dubai - UAE $5,950
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Why Choose this Training Course?

This Port Management Masterclass is designed to provide participants with a detailed and up-to-date overview of port management theory and practice. It covers the sector overview; the issues and challenges related to port operations; key participants, sector trends; management response to challenges, shipment preparation and penalty; and the international commercial terms of sea freight and air freight.

Further, this training course will also discuss the essential skills of shippers and receivers covering reading text, document use, writing, numeracy, oral communication, thinking skills, problem solving, decision-making and critical thinking; and the job task planning and organizing including significant use of memory, finding information, working with others, computer use and continuous learning.

This PetroKnowledge training course will highlight:

  • Introduction to Infrastructures and various operational formats
  • Port and terminal operations: issues and challenges; demand & pricing
  • Supply chain issues and Marketing within the sector
  • Manager’s response to the changes
  • How competition and economic factors affect price and demand
  • Where profits are made and how profits can be driven higher
  • Devising and implementing a successful sector-specific strategic plan
  • Role and Value of branding
  • Crisis Management and Internal Communications

What are the Goals?

At the end of this Port Management Masterclass training course, you will learn the following:

  • How terminals to maximize revenue and profit?
  • Overview the security and protection of the port and terminal
  • Analyze business strategy, marketing, business development & sales, pricing, and customer service
  • Understand economic factors governing port and terminal operations
  • Realize how economic factors can help to determine managerial and operational parameters
  • List the economic drivers affecting the international logistics market
  • Acquire knowledge of the sector-specific leadership and discuss management issues
  • Learn legislative structures governing terminal and port operations – How these can dictate operational processes & procedures?
  • Understand the contractual issues relating to shipping lines, cargo owners
  • Gain a competitive edge in this fast-evolving marketplace

Who is this Training Course for?

The Port and Terminal Management training course is designed to benefit industry personnel, directors, and other staff within the sector.

This Port Management Masterclass training course is suitable to a wide range of professionals but will greatly benefit:

  • Port and Terminal top managers
  • Specialists working in the departments interfacing with the Shipping
  • Superintendents and shift managers
  • Marine officers starting their career in the shore-based Port sector
  • Operations, Technical and Procurement officers
  • Warehouse and supply managers and professionals
  • Those new to the port and terminal management
  • Existing personnel in the sector, who are migrating to a management related function
  • Managerial staff looking to gain a greater insight into the sector
  • Staff wishing to understand how the economics, supply chain and business case sector management affect their function

How will this Training Course be Presented?

Delegates will be involved in a highly interactive learning environment, learning how to identify the tips and tricks that sector professionals use to maximize leverage, credibility, and competitive advantage in this highly complex marketplace.

Training course methodology will include handouts, flip-charts, questions, and participation from participants, as well as the course tutor posing a series of scenarios and both real-world & theoretical examples.

Organisational Impact

Delegates will gain the following from attendance:

  • Strengthen understanding on how to devise a sector-specific strategic plan
  • Increase ability to implement their strategy to ensure success
  • Greater insight into the supply chain, marketing, and economic workings of the port and terminal operational sector
  • Be knowledgeable on how to explain and justify managerial decisions and strategy
  • Heighten understanding on the strategic template that can be used to guarantee a competitive-edge

Personal Impact

Participants will gain on the following:

  • Enhance knowledge of management theory and practice, with direct relevance to the sector
  • An appreciation of macro and micro-economic issues affecting the port and terminal sector
  • How terminals have become a vital element of the commodity and goods supply chain
  • How terminals are integral to the effective operation of ports
  • How to integrate strategic knowledge and operations with other forms of management practice within the sector?
  • The value of visionary management
  • How to deal with a crisis in the port and terminal?

Daily Agenda

Day One: The Port and Terminal Sector – A Managerial Overview

  • The foundational elements of port services, such as market dynamics and distribution pathways
  • An overview of management, including the major players and infrastructures
  • Frequently marketed services and the problems and difficulties they face
  • Target audience identification, message development, client segmentation, and wants and expectations
  • The sector of ports and terminals' need for competent management
  • Important business procedures related to the logistics of distributing goods and services to various customers and stakeholders

Day Two: Logistics, Ports, Freight, Terminals, Customs and Future Trends

  • Accuracy, commercial templates, acceptance reservations, declarations, manifests, and other crucial components
  • The coordination of shipping and transport documentation to simplify crucial supply chains
  • How to increase business flexibility to boost efficiency, profits, and client satisfaction
  • Techniques for ensuring that neither data security nor consignment security are jeopardized
  • Concerns with regulations pertaining to the use of specialized documentation
  • A thorough examination of the direction that customs, shipping, logistics, and the commercial process will take

Day Three: Processes, Procedures, Pricing and Developments in the Ports and Terminal sectors

  • Cross-border shipping and transportation – accessing markets using standard sector practices
  • How customs, shipping, and logistics experts may handle and alleviate the challenges posed by prohibitions, restrictions, and embargoes
  • How to integrate and streamline each step of the licensing, compliance, shipping, transport, and warehousing processes
  • The integral role of clearances in simplifying imports and exports
  • Pricing strategies, cost reduction techniques and revenue maximization using shipping, logistics and customs tips, tricks, and practitioner knowledge
  • Achieving the industry goal of end-to-end fulfillment

Day Four: Meeting the Challenges of a Competitive Industry

  • Ten smart shipping, logistics & customs techniques – an open discussion with delegates
  • Keeping your customers happy and delivering best value
  • Retaining your competitive advantage in the face of increased competition
  • Making a long-term, effective strategic plan
  • Fulfilling your obligations to shareholders, stakeholders, and clients
  • Finding untapped potential
  • The importance of the macroeconomic environment
  • How should the market be analyzed to see how patterns may affect future growth?
  • Conducting a PESTEL analysis – the how and why of your marketplace
  • Marginal utility – where profits are made in the sector
  • Product and service differentiation

Day Five: Putting You Plans into Practice

  • How to handle a crisis if something goes wrong?
  • Coordinating with influential people
  • Anticipating needs and putting your sector-specific plan into action
  • Internal communications: Why informing your co-workers is beneficial
  • Showcasing the value and return on investment of your strategic management strategy


  • On successful completion of this training course, a PetroKnowledge Certificate will be awarded to the delegates

In Association With

GLOMACS Training

Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients

Visit Website ›

Frequently Asked Questions

How can I register for a training course?

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to reg@petroknowledge.com

When and how do I arrange payments?

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to info@petroknowledge.com.

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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