Process Plant Troubleshooting & Engineering Problem Solving

An Intensive 5-Day Online Training Course

Process Plant Troubleshooting &
Engineering Problem Solving

Latest Technology for Enhancing the Process Plant Performance and Safety

Scheduled Dates

23 - 27 Oct 2023 Online $3,950
29 Jan - 02 Feb 2024 Online $3,950
08 - 12 Jul 2024 Online $3,950
09 - 13 Dec 2024 Online $3,950
Enroll Now View Classroom Format In-House Options

Are the scheduled dates matching with your needs?

We provide a wider range of training options. Tailored and customized, we can deliver your organization’s training needs anytime, anywhere.

Why Choose this Training Course?

This PetroKnowledge online training course is a must if your company’s goals include reducing costs and preserving the lives of your employees because it delivers a wide range of pro-active, efficient troubleshooting skills. It has been proven that technical competence alone is no longer enough to ensure consistent operational performance. Excellent troubleshooting skills are considered a core competency for 'Best-in-Class' modern industrial companies. In the competitive world that we are living in, it is essential that we optimize our efforts to secure the desired outcomes, and this online  training course will equip the delegate with the basic tools and understanding to make that happen.

This Process Plant Troubleshooting & Engineering Problem Solving online training course will feature:

  • The understanding of terminologies, tools, and techniques
  • The application of a standard “blue-print” for problem analysis and resolution
  • How to utilize maturity indexing, planning, and protocols
  • Learning the “human factors” as a source of error

What are the Goals?

By the end of this online training course, participants will be able to:

  • Appreciate the difference and consequences between pro-active and reactive problem solving
  • Develop a structured approach to troubleshooting and problem solving
  • Understand continuous improvement in the way you run your processes
  • Implement teamwork and leadership principles, support, and cooperation practices
  • Understand work practices which "allow" success in troubleshooting and problem solving

Who is this Training Course for?

This PetroKnowledge online training course is suitable to a wide range of professionals but will greatly benefit:

  • Employees who are responsible for leading and directing people to achieve and improve productivity levels
  • Those faced with the challenge of solving plant related problems
  • Production, Maintenance Engineering and Process Engineering personnel
  • Supervisors who are involved in the Operations / Maintenance function
  • Planners, Coordinators, Engineers, and Technologists

How will this Training Course be Presented?

This Process Plant Troubleshooting & Engineering Problem Solving online  training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes a facilitative style with a combination of lecture, practical experience in the use of techniques, case studies and a high level of lively debate and sharing of ideas. Delegates will be encouraged to introduce problems of their own for discussion and analysis.

Daily Agenda

Day One: Basics of Problem Solving

  • Principles of problem solving
  • Procedures of problem solving
  • Methods and documents of problem solving
  • Problem area and detailed procedures (indirect area, manufacturing process problems, product problems, lessons learned)
  • Performance standard (strategic, operational, individual)
  • Critical relationships

Day Two: Tools & Techniques – Practical Experience

  • Application of decision logic
  • Relationship analysis
  • Relationship between plant species richness and primary productivity
  • Problem analysis and synthesis
  • Practical use of tools and techniques
  • Project selection methods

Day Three: Maximizing the Contribution of People in Process Plants

  • The machine-human connection
  • A high-quality digital shift handover process
  • Embrace technology and support human factors
  • Working practices – empowerment or impairment?
  • Individual motivators (external vs. internal motivation)
  • Developing leadership competence

Day Four: Operator, Maintainer, Designer Interface in Process Plants

  • Process plant and machinery specific issues
  • Performance (impacting factors, performance defined in terms of speed, quality, and cost)
  • Cross functional problem solving
  • Development of maintenance strategy
  • Life cycle analysis, design for operation, design for maintenance
  • Strategies, planning, and protocols

Day Five: Open Forum

  • Cross function team working
  • Configuration management
  • Development of standards and Key Performance Indicators
  • Auditing the process to a dynamic standard


  • On successful completion of this online training course, a PetroKnowledge E-Certificate will be awarded to the delegates

Frequently Asked Questions

How can I register for a training course?

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to

When and how do I arrange payments?

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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