International Protocol and
Diplomacy Certificate

This training course on International Protocol, Etiquette and Diplomacy Certificate covers the formal and informal rules that are followed during official functions. It is also looking how to behave on such occasions. Some objectives that will learnt by participants:

• To provide knowledge and understanding of protocol and diplomacy
• Know the role within different organizations and governments
• To provide an understanding of the need for protocol, etiquette, manners, and diplomacy
• How to use it effectively to support their organization and managers?
• Ideas that will prepare participants for the development of their capabilities and skills

This PetroKnowledge training course will be of interest to all senior executives, practicing diplomats, officials, and others working in international relations who want to refresh or expand their knowledge under the guidance of experienced practitioners and academics.

• Organizational Directors, Executives’ Leaders
• Senior Academic Teaching, Event and Management Staff
• Administration Professionals and Government Agency Representatives
• Journalists, Commentators, Event and Communications Staff

This training course is an intensive, updating training course illustrated throughout with practical examples. It is highly activity-based and uses group work extensively alongside case-studies, demonstrations, lectures and videos. It focuses on strategic insight, practitioner skills, tools, and techniques for the effective management of these important business functions.

Your company will benefit in the following ways:

• Optimize your approach to International Protocol, etiquette, and Diplomacy
• Improved communication in the settings of different cultures
• Achieve greater engagement and response when working with others in these settings
• Know the how protocol and diplomacy cab be as an important part of business, academic and diplomatic practice
• Understand how this is linked with history, royalty, religion, culture, and language

Protocol involves etiquette on a local and international scale, and the practice of good manners on a daily basis. It evolved as a result of old traditions, when in the early days of civilization hospitality was extended to an arriving guest.

Key learning objectives:

• Introduce themselves and others appropriately and engage in initial conversation
• Present themselves, and their organizations, with confidence
• Use handshakes effectively and present and receive business cards appropriately
• Use correct titles and forms of address in different contexts
• Prepare invitations for various events and different levels of formality
• Ways of hosting important events and meeting dignitaries and visitors