An Interactive 5-Day Training Course

Management Performance Development using TQM Concepts

New Approaches in a Rapidly Changing Environment

Management Performance Development using TQM Concepts

Scheduled Dates

28 Sep - 02 Oct 2026
Prague - Czech Republic
$5,950
21 - 25 Dec 2026
London - UK
$5,950
27 Sep - 01 Oct 2027
Prague - Czech Republic
$5,950
20 - 24 Dec 2027
London - UK
$5,950

Why Choose this Training Course?

The Management Performance Development using TQM Concepts training course provides professionals with practical knowledge and modern management approaches to improve organisational performance in an environment of continuous change. As technological innovation, particularly Artificial Intelligence, transforms business operations, organisations must adapt their quality management practices to remain competitive, productive, and resilient. The increasing prevalence of remote and hybrid working has also redefined how organisations manage performance, collaborate across locations, and achieve strategic objectives.

This comprehensive training course examines how Total Quality Management (TQM) concepts can be applied to modern organisational challenges while aligning quality initiatives with evolving business strategies. Participants will explore contemporary leadership approaches, organisational culture, productivity improvement, and performance management techniques that support sustainable success. The training also addresses the impact of digital transformation, workforce flexibility, and emerging technologies on quality management systems and operational excellence.

Through practical learning and real-world application, delegates will gain the knowledge and confidence required to strengthen organisational performance, improve employee engagement, and implement quality-driven management practices that deliver measurable business value.

This Management Performance Development using TQM Concepts training course will highlight:

  • Modern approaches to strategic quality management
  • Performance improvement through Total Quality Management concepts
  • Leadership practices for today's evolving workplace
  • Productivity enhancement in remote and hybrid environments
  • Creating sustainable value through quality-driven performance

What are the Goals?

By the end of this Management Performance Development using TQM Concepts training course, participants will be able to:

  • Understand modern strategic approaches required for organisational agility
  • Apply effective change management techniques supported by the appropriate organisational culture
  • Develop leadership capabilities that strengthen performance management and employee engagement
  • Evaluate productivity and quality considerations within remote working environments
  • Demonstrate methods for creating value across organisational activities
  • Apply a complete performance management process that delivers measurable organisational results

Who is this Training Course for?

This Management Performance Development using TQM Concepts training course is designed for professionals responsible for improving organisational quality, productivity, and performance management. It is particularly valuable for those seeking practical approaches to leading change and enhancing organisational effectiveness.

This Management Performance Development using TQM Concepts training course is suitable for a wide range of professionals but will greatly benefit:

  • Chief Financial Officers (CFOs)
  • Chief Operating Officers (COOs)
  • Manpower Planners
  • Human Resources Professionals
  • Compensation and Benefits Specialists
  • Organisational Design Specialists
  • Professionals responsible for productivity improvement and employee engagement

How will this Training Course be Presented?

The Management Performance Development using TQM Concepts training course combines instructor-led presentations with interactive practical activities that reinforce learning through real-world application. Participants will engage in facilitated discussions, practical exercises, current industry examples, multimedia resources, and collaborative learning sessions designed to strengthen understanding. The learning approach encourages immediate workplace application, enabling delegates to implement quality improvement techniques that support organisational performance and continuous development.

Organisational Impact

Organisations participating in this Management Performance Development using TQM Concepts training course will benefit through:

  • Stronger organisational agility and strategic alignment
  • Improved quality management and productivity practices
  • Enhanced leadership effectiveness across all organisational levels
  • Better management of remote and hybrid workforce performance
  • Increased employee engagement and organisational value creation
  • More effective implementation of continuous improvement initiatives

Personal Impact

Participants attending this Management Performance Development using TQM Concepts training course will gain:

  • Enhanced understanding of modern quality management principles
  • Stronger leadership and performance management capabilities
  • Practical techniques for improving productivity and organisational performance
  • Greater confidence in managing organisational change
  • Improved ability to optimise workforce engagement and quality outcomes
  • Valuable skills for supporting continuous improvement and long-term career development

Daily Agenda

Day 1: Getting to Grips with a Rapidly Changing Environment
  • Understanding the changing Quality and Productivity environment
  • Changes in strategy and your desired culture – group exercise
  • How to get strategy into action - new tools to use
  • How A.I. will change how we work and where we work – current trends
  • How to get the best from remote working – benefits for the organisation, employees and customers.
Day 2: Getting Results Through Others, Embedding a Quality Approach
  • Making performance appraisal a quality process: the 3 M approach. Measurable meaningful and motivational
  • The new key competencies to get results through other
  • New innovations A.I.  Video
  • What use is profiling in a quality environment? 
  • Review of case study and actions required
Day 3: Getting Rid of the Weakest Links
  • Quality approaches to all processes
  • Critical areas to look for, recruitment
  • How much does poor productivity cost – worked example
  • A fresh look at process re-engineering
  • A quality approach to Organisational Design
Day 4: Establishing the Work Ethic of Value
  • How the quality approach to value added works
  • Differences between Public and Private organisations approach.
  • Worked example – the HD department
  • Use of productivity dash boards – full worked example (The complete performance cycle A-Z)
  • Use of measurement tools such as employee satisfaction.
Day 5: Tools to Help
  • Use of SAP’s transforming strategy into action
  • Use of Objective setting – motivating employees, the new tool
  • Understanding key unit costs three critical formula
  • Beware of fads C- Suite and M Corp, various societies
  • Showing your value to the organisation and your plans

Certificate

  • Upon successful completion of this training course, delegates will be awarded an official PetroKnowledge Certificate of Completion, signed by the course facilitator. The certificate confirms successful participation and records the total learning hours completed.
  • Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.

Accreditation

NASBA Approved Training Courses

In Association With

Would an alternative date be more suitable?

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