An Intensive 3-day Training Course
Root Cause Analysis (RCA) Facilitator Workshop
Would an alternative date be more suitable?
We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.
We don’t have a scheduled session for this course at the moment. For more information and to enquire about future sessions, please feel free to reach out to our Training Department ([email protected])
Why Choose this Training Course?
Problem Solving is tending to be every day more complex due to more integrated systems and fragmented knowledge and experience in divisions and partners in the supply chain. Let alone the fact that we do more work with less people and we are more depended on sharing information.
It is not always understood but in problem solving and studying the root causes of any deviations, it is more and more important to share the information from the shop floor. These employees are the eyes, ears and noses in the organization, they know how it looks, how it happened and what attempts were made to avoid or solve the problem.
The RCA Facilitator is trained in RCA and basic tools in a way to mobilize this information. He or she is able to entangle employees on the shop floor in the problem-solving process with the same tools as used in extensive iRCA, iPSDM or Tripod studies, but on a basic level, in short interviews and small meetings. The RCA Facilitator is experienced among colleagues and is able to recognize problems, incidents, near misses, deviations and issues alike, to apply RCA tools to discuss, investigate and to solve them.
This PetroKnowledge workshop will provide the possibility to practice with your own tools and methods. A basic RCA method will be used as reverence and will probably improve tour own tools.
Critical to success: The RCA Facilitator must be aware of all kinds of deviations and the way employees actually deal with them. He or she has a lot of experience on or related to the shop floor. And the RCA Facilitator is happy to analyze problems in a rational and detailed manner.
This PetroKnowledge workshop will highlight:
- The RCA principles, methods, concepts, models and process
- Causal thinking, facts, assumptions and opinions
- The function of assumptions and hypotheses
- Used tools like causal chain, fault tree, Ishikawa, 5 Why, Is / Is Not Analysis
- Exercises and assessments
- Personal skills like systematic questioning, listening, recapitulating, dealing with different thinking preferences, managing the process
What are the Goals?
The PetroKnowledge RCA Facilitator workshop focuses on a medium level of understanding RCA method as well as the ability to communicate on the shop floor with a wide range of people. The method must be applied in a light way and in ordinary communication.
At the end of this workshop, participants will be able to:
- Know and understand the RCA and related methods in use in the company
- Gather information and involve participants
- Instruct and guide employees with the RCA method and providing feedback
- Do Systematic questioning, gathering data and judge information
- Present the (early) results of an RCA inventory
Who is this Training Course for?
This training course is suitable to a special selection of professionals but will greatly benefit when:
- You work in in the field of Maintenance, Operations or SHE/quality as a facilitator or team leader.
- You love to work with people in teams and get the best out of them.
- You feel the need to improve yourself in motivating teams and analyzing detailed information.
How will this Training Course be Presented?
Participants to this PetroKnowledge workshop will receive a thorough exposure on the subjects covered, with a combination of practical examples, many exercises and application on issues from their own work environment. Besides the workshop manual, participants will receive additional materials like process cards, work sheets, case descriptions, sample solutions, etc.
Daily Agenda
Day One: Root Cause Analysis (RCA) Problem Solving and Causal Chain
- Generic pitfalls in problem solving
- Personal needs for learning
- RCA method and Event Map
- The art of asking questions
- Arranging information (problem and causality)
- Case: Problem Solving
- How to start RCA causal chain
- Exercises in Event Mapping (the 5Why way)
Day Two: Root Cause Analysis (RCA) Situation Analysis Is / Is Not
- Problem Analysis and evaluate possible causes
- Recognizing data and information to fit in Is/ Is Not
- Understanding the nature of problem, deviation, timeline, location and patterns
- Be aware of the use of visual information
- Situation Analysis and testing Probable Causes
- Apply RCA tools on actual cases from the shop floor (demonstrations by the trainer/ facilitator)
Day Three: RCA and Human Factors
- Human Factor Analysis tool
- Pitfalls of Shaming and Blaming
- Interviewing and Communication Skills
- RCA cases from the Shop Floor
- Exercise in the use of the HFA tool
- Issues of implementation RCA in the organization
Certificate
- On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.
Frequently Asked Questions
Why PetroKnowledge?
PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.
Who are these training courses designed for?
Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.
Are the courses delivered online or in person?
PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule
Can I get a customized training course for my team?
Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.
Are there any prerequisites for attending a course?
Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.
How can I enroll in a course?
Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.
You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]
When should I expect to receive confirmation of registration?
Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.
Will I receive a certificate after completing the course?
Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.
When and how do I arrange payments?
We offer two convenient payment options:
- Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
- Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.
What is the refund or cancellation policy?
Pre-Course Cancellation
Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees.
Refund Policy Disclaimer
All course bookings made through PetroKnowledge are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
PetroKnowledge reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.
Is there a discount for more than one registrant/course?
For corporate fees and group registration, please send your query to [email protected].
