Name: The Fundamentals of Business Communication Training Course
Rating: 4.7 (1076 reviews)

Scheduled Dates

30 Nov - 04 Dec 2026

Dubai - UAE

$5,950

28 Dec - 01 Jan 2027

London - UK

$5,950

15 - 19 Mar 2027

Dubai - UAE

$5,950

19 - 23 Apr 2027

Dubai - UAE

$5,950

05 - 09 Jul 2027

Dubai - UAE

$5,950

05 - 09 Jul 2027

Online

$4,950

09 - 13 Aug 2027

Amsterdam - The Netherlands

$5,950

27 Sep - 01 Oct 2027

Dubai - UAE

$5,950

29 Nov - 03 Dec 2027

Dubai - UAE

$5,950

27 - 31 Dec 2027

London - UK

$5,950

Why Choose this Training Course?

The Fundamentals of Business Communication training course is designed to strengthen the capabilities of professionals by providing them with the skills and confidence required to communicate effectively in both spoken and written business environments.

This training course offers practical techniques to improve the impact and effectiveness of a wide range of communication methods. Participants will learn how to create reports, memos, letters, and emails that capture attention and encourage action. They will also develop the ability to present ideas clearly, confidently, and persuasively. For professionals seeking to enhance their communication performance, this training course provides a practical and valuable learning experience.

This Fundamentals of Business Communication training course will highlight:

The value of maintaining professional standards in written and spoken English
Effective techniques for improving different types of written communication
The use of powerful language to increase influence and impact
Presentation skills that help persuade even challenging audiences
Methods for delivering credible messages and developing concise communications through a structured approach

What are the Goals?

By the end of this Fundamentals of Business Communication training course, you will be able to:

Address the needs of readers and audiences by supporting them in achieving their objectives
Listen more attentively to better understand the needs and expectations of others
Produce clearer, more professional, and more effective emails, letters, and reports
Speak before groups with increased confidence and assurance
Develop stronger rapport with audiences and clients
Apply appropriate communication techniques, tools, and skills confidently across a variety of situations

Who is this Training Course for?

This Fundamentals of Business Communication training course is designed to enhance both written and verbal communication skills. It is suited to professionals whose roles require regular interaction and communication with others, including:

New & Experienced Supervisors
Team Leaders & Line Managers
Specialists
Marketing, HR and PR Professionals

Daily Agenda

Day 1: Establishing the Groundwork in Written and Spoken Communication

What is successful business communication?
Establishing a clear brief by careful listening and questioning
Barriers to effective communication and how to overcome them
Mindfulness, rapport and charisma building
The role of emotional intelligence in successful communication
The types of communication to meet the needs of brief and audience

Day 2: Developing Professional Writing Skills

Fundamentals of business english – critical grammar and structure rules
Fundamentals of business english – structures and phrases to avoid
Structure – Why clear structure helps decision making?
Structuring an Argument Coherently and Logically
The skoosh case – Introduction – identifying typically written mistakes
Generating ideas for writing and presenting – mind mapping and brainstorming

Day 3: Professional Written Presentation

Characteristics of effective writing
Essential plain english techniques and how to apply them
Avoiding Clichés, Jargon and Management-speak
Improving clarity with headings and sub-headings
Using Tables, Diagrams, Figures and Graphs

Day 4: Mastering the Language of Business Persuasion

Writing and presenting for a target audience and specific purpose
Persuasive argumentation
A process to marshal support for your ideas
Powerful words and phrases to influence outcomes
Influence and persuasion – The lessons from marketing sales and public administration
Constructing a strong opening and powerful conclusion

Day 5: Becoming a Fluent and Professional Speaker and Communicator

How to control your nerves and manage stress before delivering?
Presenting: do's and don'ts
Storytelling as a vehicle for key messages
Body language and posture for success
Rehearsal: Giving and receiving feedback to increase performance
Course evaluation and action planning

Certificate

Upon successful completion of this training course, delegates will be awarded an official PetroKnowledge Certificate of Completion, signed by the course facilitator. The certificate confirms successful participation and records the total learning hours completed.
Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.

Accreditation

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Would an alternative date be more suitable?

We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.

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The Fundamentals of Business Communication

Developing Professional Writing & Speaking Skills