An Intensive 5-day Training Course
Advanced Office Management &
Effective Administration Skills
Managing and Supporting your Organisation
Scheduled Dates
Classroom
| 11 - 15 Aug 2025 | Casablanca - Morocco | $5,950 | RESERVE A SEAT |
| 18 - 22 Aug 2025 | London - UK | $5,950 | RESERVE A SEAT |
| 17 - 21 Nov 2025 | London - UK | $5,950 | RESERVE A SEAT |
| 22 - 26 Dec 2025 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 05 - 09 Jan 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 11 - 15 May 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
| 10 - 14 Aug 2026 | Casablanca - Morocco | $5,950 | RESERVE A SEAT |
| 17 - 21 Aug 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 16 - 20 Nov 2026 | London - UK | $5,950 | RESERVE A SEAT |
| 21 - 25 Dec 2026 | Dubai - UAE | $5,950 | RESERVE A SEAT |
Online
| 22 - 26 Dec 2025 | Online | $3,950 | RESERVE A SEAT |
| 11 - 15 May 2026 | Online | $3,950 | RESERVE A SEAT |
| 21 - 25 Dec 2026 | Online | $3,950 | RESERVE A SEAT |
Would an alternative date be more suitable?
We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.
Why Choose this Training Course?
The PetroKnowledge Advanced Office Management & Effective Administration Skills training course offers an interactive, hands-on approach to developing the essential skills required to thrive as an Office Manager, Administrator, or Executive Secretary. The training course explores the behavioral and interpersonal skills needed to effectively work with diverse management styles and ensures you’re prepared to handle multiple competing priorities.
Strengthening your effectiveness in this role will make your tasks easier and position you as an indispensable asset to both your managers and the wider organization. Office Managers are often juggling several tasks simultaneously—multitasking is key, and being able to solve problems and maintain order amidst chaos is crucial. This training course will empower you to become more organized, improve communication, and tackle challenges head-on.
Key areas covered in the training course include:
- Effective communication and relationship-building techniques
- Time management and streamlining processes
- Developing networking and relationship-building skills
- Building resilience and managing workplace stress
- Problem-solving, planning, and decision-making skills
What are the Goals?
By completing this Advanced Office Management & Effective Administration Skills training course, you will:
- Master task prioritization and effective time management
- Improve decision-making and problem-solving abilities
- Refine communication and interpersonal skills
- Learn strategies to manage challenging behaviors
- Develop assertiveness for a stronger workplace presence
Who is this Training Course for?
This PetroKnowledge Advanced Office Management & Effective Administration Skills training course is designed for:
- Office Managers
- Team Leaders
- Administrators
- Supervisors
- Secretaries
- Support Staff
- PAs
How will this Training Course be Presented?
Participants in this Advanced Office Management & Effective Administration Skills training course will enjoy interactive and practical exercises delivered through media to suit every kind of learning preference. training course activities will include activities in groups and pairs as well as individual exercises. Everyone will get the opportunity to discuss their work challenges in a supportive environment.
Organisational Impact
Employees who complete this Advanced Office Management & Effective Administration Skills training course will be equipped to drive:
- Greater creativity and productivity
- Enhanced customer focus and motivation
- Reduced stress levels and absenteeism
- Improved self-awareness and communication
- Effective time management
Personal Impact
Participants will benefit from:
- A boost in self-confidence and motivation
- An understanding of how to navigate various management styles
- Improved stress management and self-awareness
- Better communication and presentation skills
- Organizational and time management expertise
Daily Agenda
Day One: Taking Control of Your Work Life
- Understanding and Clarifying Purpose, Vision and Mission
- External and Internal Customer Service
- The Secret to Working Smarter rather than Harder
- Controlling, Prioritising and Organising Your Work
- Gaining an insight into your Strengths and Weaknesses
- Making Your Office User-friendly and Efficient
Day Two: Essential Administrative Skills
- Mind Mapping Techniques
- Right Brain / Left Brain Theory
- Managing Larger Projects to Meet Deadlines
- Planning and Problem Solving Skills
- Managing Meetings Effectively
- Working with more than One Manager
Day Three: Vital Communication Skills
- Communication Styles and When to Use Them
- Communicating with Confidence
- Win-Win Conflict Resolution
- Understanding and using Body Language
- Understanding Gender Differences in Communication
- Understanding Different Personality Types and How to Deal with them
Day Four: Developing as a Professional
- Listening Skills – seek first to understand then to be understood
- Creating a Professional Image
- Leadership Skills
- How to Make Presentations with Confidence and Power
- Painless Methods for Giving Corrective Feedback
- Best Practices for Delivering Positive Feedback
Day Five: Self-Empowerment and Self-Management
- Understanding the Main Causes of Stress
- How to Build Self-confidence and Strengthen the Ability to Respond to Difficult Situations
- The Essential Skills of Emotional Intelligence
- Using Emotional Intelligence at Work
- Becoming a more Proactive, Responsible and Self-aware Person
- Continuing Professional Development - where to go from here
Certificate
- On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.
In Association With
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Frequently Asked Questions
Why PetroKnowledge?
PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.
Who are these training courses designed for?
Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.
Are the courses delivered online or in person?
PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule
Can I get a customized training course for my team?
Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.
Are there any prerequisites for attending a course?
Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.
How can I enroll in a course?
Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.
You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]
When should I expect to receive confirmation of registration?
Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.
Will I receive a certificate after completing the course?
Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.
When and how do I arrange payments?
We offer two convenient payment options:
- Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
- Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.
What is the refund or cancellation policy?
Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees. If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.
Is there a discount for more than one registrant/course?
For corporate fees and group registration, please send your query to [email protected].
