Benchmarking: Comparing Your Performance with the Best

An Intensive 5-day Training Course

Benchmarking: Comparing Your Performance with the Best

Benchmarking: Comparing Your Performance with the Best

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Why Choose this Training Course?

Benchmarking is a performance analysis and re-engineering method that leads to organisational success. Its primary purpose is to provide avenues for improvement in private, government and non-governmental organisations. Benchmarking is one of the most recognised and widely used tools of all the business strategy tools.

This exciting and innovative course will focus on the practical and theoretical aspects of benchmarking and performance improvement. You will learn why benchmarking is a viable tool that provides useful information for improving virtually any business activity. You will discover the practical benefits of benchmarking for best practices and how to use these in your department and organisation.

This course will highlight:

  • Why benchmarking is essential for organisational success
  • The different types of benchmarking and when to use them
  • The practical benefits of benchmarking for best practices
  • How to run a benchmarking project more effectively
  • Practical tools and techniques to use in your workplace

What are the Goals?

This exciting and innovative course will focus on the practical and theoretical aspects of benchmarking

At the end of this course, you will learn to:

  • Describe the benefits of benchmarking
  • Discuss how benchmarking activities can lead to organisational excellence
  • Apply the correct methodology to data collection and analysis
  • Analyse the appropriate methods of continuous improvement
  • Design a benchmarking project

Who is this Training Course for?

This course is suitable for a wide range of professionals but will greatly benefit:

  • Any Manager who needs to improve their skills in benchmarking and performance management
  • Engineers
  • Accountants and finance staff
  • Operation Managers/Process Managers
  • HSE Leaders
  • Middle Managers and Team Leaders involved in process improvement
  • Project and Programme Managers
  • Change Leaders
  • Human Resource (HR) Professionals

How will this Training Course be Presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion.

There will also be many practical sessions where participants have the opportunity to practice and experience course related activities. Practical and fun exercises, short video presentations, small group work and feedback will be used to facilitate learning.

Daily Agenda

Day One: Performance Measurement: Why it Matters and How to Do it
  • The need for performance measurement
  • Using measurement to transform your organisation
  • The history of measurement
  • Key Performance Indicators (KPI) explained
  • Measuring the correct things
  • The ‘Balanced Scorecard’ and beyond
Day Two: The Basics of Benchmarking
  • History of benchmarking
  • Benchmarking terminology
  • Strategic, performance and process benchmarking
  • Internal V External benchmarking
  • Using benchmarking consultants – advantages and disadvantages
  • Applying the most appropriate bench marking approach
Day Three: Conducting a Benchmarking Project
  • How to identify suitable benchmarking projects
  • Running a successful benchmarking project
  • The five phases of benchmarking
  • Identifying and selecting metrics & partners
  • Conducting an on-site participant meeting
  • Benchmarking project management
Day Four: Understanding Data, Metrics and Analysis Tools
  • Data use and abuse: using data constructively
  • A simple revision of key statistical terms and techniques
  • The importance of the standard deviation and variance
  • Control charts
  • The CATWOE technique, RCA, 5-Whys and Cause & Effect
  • Collecting and analysing benchmarking information
Day Five: Essential Tools for Benchmarking and Continuous Improvement
  • Kaizen and continuous improvement
  • DMAIC and Six Sigma
  • Poka-Yoke approaches
  • Legal and ethical issues in benchmarking
  • Keys to benchmarking success
  • Personal Action Planning


  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

In Association With

GLOMACS Training

Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients

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Frequently Asked Questions

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

For corporate fees and group registration, please send your query to

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