Building Core Leadership, Supervisory &  Team Competencies

An Intensive 15-day Training Course

Building Core Leadership,
Supervisory &

Team Competencies

Developing Key Factors for Success

Building Core Leadership, Supervisory & Team Competencies

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Why Choose this Training Course?

 The Supervisory role is pivotal in any organisation.  Supervisors implement the requirements of higher management to get the job done while utilising their team to ensure it is achieved.  This requires good leadership, management and team building qualities.

This comprehensive training course has been developed to equip Supervisors with exceptional knowledge, skills and practical application of the key areas of their role.  This PetroKnowledge course provides training that encompasses all the development that a modern Supervisor needs to fulfil their role in the organisation.  This includes leadership, management, problem solving, time management, team building, motivation as well as many others.  This is essential development for the Supervisory level.

This training course will highlight:

  • The importance of leadership and how this differs from traditional management techniques
  • The knowledge and techniques in order to improve your self-awareness
  • How to manage people through excellent interpersonal skills and communication techniques
  • Methods for developing increased performance management
  • Tools and techniques for productive time management and problem solving
  • The key dynamics for a high performing team; assigning roles and structure

The Structure

This comprehensive training course consists of two modules which can be booked as a 3-Week Training event, or as individual, 5 Day courses.

Module 1 - Building Leadership Core Competencies

Module 2 - Building Core Supervisory Competencies

Module 3 - Building Core Team Competencies


This PetroKnowledge training course is split into three modules:

MODULE I - The Influential Leader

MODULE II - Achieving Supervisory Excellence

MODULE III - Building Team Excellence

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1, 2 and 3 back-to-back as a three-week training course.

What are the Goals?

 By the end of this training course, participants will learn to:

  • Describe the differences in leadership and management and be aware of your own self-understanding
  • Understand your own self-imposed limits, growing your self-understanding and how to overcome issues arising from this knowledge
  • Learn time management techniques and problem solving models to improve decision making
  • Apply powerful interpersonal techniques to improve communication and manage others effectively
  • Apply development, coaching and feedback techniques to increase optimum people performance management
  • Improve team cohesion and impact on production through your management and actions.

Who is this Training Course for?

This PetroKnowledge training course is suitable to a wide range of professionals but will greatly benefit:

  •  Newly promoted Supervisors
  • Experienced Supervisors with no or little formal training
  • Persons who are expected to be promoted to the Supervisory level in the very near future

How will this Training Course be Presented?

Participants to this training course will receive a thorough training on the subjects covered by the course outline with the Tutor utilising a variety of proven adult learning teaching and facilitation techniques. Training methodology includes specific case studies relating to the core competencies, targeted exercises which bring out the core areas on the course, relevant videos relating to the topics being discussed and targeted self-assessment tools to ensure learning is fully embedded during the course.  In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.

Daily Agenda

Module 1: The Influential Leader
Day One: Leadership: Self-awareness to Growth
  • Defining Leadership
  • Competencies of great leaders
  • Leadership styles, attributes and qualities
  • VUCA leadership: the new normal
  • Personal power and emotional intelligence
  • Self-understanding to SWOT
  • Leadership Assessment
Day Two: Leading through Positive Interaction and Influence
  • Developing positive inspirational leadership
  • Psychology of personal interaction and motivation
  • Key interpersonal and engagement techniques
  • Influencing skills and methods
  • Social Networking: how to work the room
  • The art of social negotiation
Day Three: Client Relationship Building
  • Defining your key clients and customers
  • 5 key fundamentals of lasting client building
  • Networking and business influence
  • Social media and business communication to build relationships
  • Developing long-term partnerships through trust and integrity
Day Four: Leadership for Sustainable Growth
  • Creating an environment for growth
  • Forming vision and values
  • Defining Organisational Aims, Goals, and Targets
  • Developing and cascading clear business objectives
  • Communicating the message as a leader
Day Five: Leading Organisational Success
  • Leading through change
  • Strategic and future planning
  • Organisational Planning: Succession Planning for a sustainable future
  • Celebrating organisational success
  • Next steps
Module 2: Achieving Supervisory Excellence
Day Six: The Importance of the Supervisory Role in the Organisation
  • Supervisory role: importance in organizational success
  • Managing or Leading as a Supervisor?
  • The Power Bases of the Supervisor
  • Supervisory characteristics, competences and behaviours
  • Inspiring change and innovations leading to continuous improvement
  • Personal Accountability, Reliability, Integrity and Honesty
Day Seven: Problem solving, Decision Making and Time Management
  • Defining problems
  • Assessing risks and analyzing problems
  • Problem solving models and techniques
  • Decision making processes
  • Time problems
  • Prioritizing your time and others
  • Allocating resources
Day Eight: Mastering Communication and Interpersonal Skills
  • Overcoming communication barriers
  • The power of questions
  • Active listening skills
  • How to influence the outcome/effects of others
  • Persuasion and negotiation: keys to personal influence
  • Conflict management: managing conflict assertively
  • Effective meeting skills
Day Nine: Managing your Team and Others for Results
  • Factors for enhanced Team development
  • Increasing team performance
  • Group dynamics
  • Job enrichment and motivation
  • Effective delegation of tasks
Day Ten: Developing your Team and Others
  • How people learn
  • Positive development: training and development planning
  • Coaching for personal and team growth
  • Giving powerful feedback to increase optimum performance
  • Next steps
Module 3: Building Team Excellence
Day Eleven: The Development of Empowering Team Dynamics 
  • The team leadership challenge
  • The sociology and structure of a successful team
  • Developing a powerful self-coaching programme for your team
  • Working the team performance curve
  • How to build empowering team dynamics
  • Identifying optimum team roles
Day Twelve: Achieving Communication Engagement and Alignment 
  • Team communication structures
  • Effective interpersonal communication
  • Active listening
  • Influencing for results
  • Creating and communicating the vision
  • Managing change within the team
Day Thirteen: Increasing Team Performance and Motivation 
  • Team performance management
  • Objective setting for increased performance
  • Motivation and reward within teams
  • Active conflict management in teams
  • Negotiation strategies to achieve team agreement
Day Fourteen: Igniting Team Innovation and Productivity 
  • Creating a team building change environment
  • Problem solving: Defining the problem
  • Team problem solving techniques
  • Innovation and creativity
  • Decision making that causes proactive results
Day Fifteen: The Simulation Environment and Final Design
  • Empowered and sharpened team development
  • Empowering for success
  • Effective team delegation
  • Developing a proactive plan of action
  • Team mentoring and coaching
  • Feedback for greater improvement


  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

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Frequently Asked Questions

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

For corporate fees and group registration, please send your query to

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