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Building Core Supervisory & Team Competencies

An Intensive 10-Day Training Course

Building Core Supervisory & Team Competencies

Managing a Team to Optimum Performance

Scheduled Dates

29 Apr - 10 May 2024 Istanbul - Turkey $11,900
02 - 13 Sep 2024 Dubai - UAE $11,900
07 - 18 Oct 2024 London - UK $11,900
09 - 20 Dec 2024 Dubai - UAE $11,900
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Why Choose this Training Course?

Why Choose this Training Course?

As a Supervisor in the business it’s important that you fully understand your role, as well as have the skills and knowledge to lead, as well as manage, your most important asset – your team.

This PetroKnowledge Building Core Supervisory & Team Competencies training course has been developed to equip Supervisors with the two important development areas aligned to their role – them self and their people, as well as managing and leading a team. It will focus on the role of the Supervisor as well as the important areas of self-management, managing people as well as performance. These are vital areas for focus of self-development and improvement. The second key area will revolve around leading and managing teams, understanding the dynamics as well as empowering the team to success. This essential development for Supervisors of all levels.

This Building Core Supervisory & Team Competencies training course will highlight:

  • The importance of the supervisory role for organizational success
  • Your own self-awareness to manage yourself and others
  • The analyzing of risks and problems and providing effective decisions
  • How to manage people through excellent interpersonal skills and communication techniques
  • The key dynamics for a high performing team; assigning roles and structure
  • Using powerful engagement techniques to attain team alignment
  • Igniting innovation in the team to achieve increased performance, and empowering the team to success


The Structure

This PetroKnowledge training course is split into two modules:

MODULE I - Achieving Supervisory Excellence

MODULE II - Building Team Excellence

Each module is structured and can be taken as a stand-alone training course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week training course.

What are the Goals?

What are the Goals?

At the end of this Building Core Supervisory & Team Competencies training course, you will learn to:

  • Understand and describe your important role in the organization
  • Understand your own self-imposed limits, growing your self-understanding and how to overcome issues arising from this knowledge
  • Learn time management techniques and problem solving models to improve decision making
  • Apply powerful interpersonal techniques to improve communication and manage others effectively
  • Understand the role of the leader in team situations as the facilitator of engagement, collaboration, innovation, trust and empowerment in team situations
  • Develop core team leading behavioral competencies to effectively lead a team
  • Create a high performing team through active engagement and collaboration
  • Manage team performance through trust and empowerment


Who is this Training Course for?

Who is this Training Course for?

This Building Core Supervisory & Team Competencies training course is suitable to a wide range of professionals but will greatly benefit:

  • Newly Promoted Supervisors
  • Experienced Supervisors with no or little formal training
  • Persons who are expected to be promoted to the Supervisory level in the very near future


How will this Training Course be Presented?

How will this Training Course be Presented?

Participants to this Building Core Supervisory & Team Competencies training course will receive a thorough knowledge on the subjects covered by the training course outline with the instructor utilizing a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes specific case studies relating to the core competencies, targeted exercises which bring out the core areas on the training course, relevant videos relating to the topics being discussed and targeted self-assessment tools to ensure learning is fully embedded during this PetroKnowledge Management & Leadership training course. In addition, there will be structured, facilitated discussions to help reinforce the concepts and techniques used.

Organisational Impact

Organizational benefits of delegates attending this training course include:

  • A more knowledgeable supervisor who fully understands their role in the organization
  • Greater communication and interpersonal skills development
  • Increased solution to problems, providing fast and efficient productivity
  • Effective and efficient decision-making
  • Reduced HR issues relating to team harmony
  • Greater professional managerial focus throughout the organization

Personal Impact

  • A greater understanding of your role, management and leadership
  • Increased confidence when dealing with people issues
  • Improved communication and interpersonal skills
  • Models and techniques to improve your problem solving and decision-making
  • Greater team performance, and team harmony
  • Development techniques to enhance your career

Daily Agenda

Module 1: Achieving Supervisory Excellence

Day One: The Importance of the Supervisory Role in the Organization

  • Supervisory Role: Importance in Organizational Success
  • Managing or Leading as a Supervisor
  • The Power Bases of the Supervisor
  • Supervisory Characteristics, Competences and Behaviors
  • Inspiring Change and Innovations Leading to Continuous Improvement
  • Personal Accountability, Reliability, Integrity and Honesty

Day Two: Problem Solving, Decision Making and Time Management

  • Defining Problems
  • Assessing Risks and Analyzing Problems
  • Problem Solving Models and Techniques
  • Decision Making Processes
  • Time Problems
  • Prioritizing your Time and Others
  • Allocating Resources

Day Three: Mastering Communication and Interpersonal Skills

  • Overcoming Communication Barriers
  • The Power of Questions
  • Active Listening Skills
  • How to Influence The Outcome / Effects of Others?
  • Persuasion and Negotiation: Keys to Personal Influence
  • Conflict Management: Managing Conflict Assertively
  • Effective Meeting Skills

Day Four: Managing Your Team and Others For Results

  • Factors For Enhanced Team Development
  • Increasing Team Performance
  • Group Dynamics
  • Job Enrichment and Motivation
  • Effective Delegation of Tasks

Day Five: Developing Your Team and Others

  • How people learn?
  • Positive Development: Training and Development Planning
  • Coaching For Personal and Team Growth
  • Giving Powerful Feedback to Increase Optimum Performance
  • Next Steps

Module 2 - Building Team Excellence

Day Six: The Development of Empowering Team Dynamics 

  • The Team Leadership Challenge
  • The Sociology and Structure of A Successful Team
  • Developing A Powerful Self-coaching Training Course for Your Team
  • Working the Team Performance Curve
  • How to Build Empowering Team Dynamics
  • Identifying Optimum Team Roles

Day Seven: Achieving Communication Engagement and Alignment 

  • Team Communication Structures
  • Effective Interpersonal Communication
  • Active Listening
  • Influencing for Results
  • Creating and Communicating the Vision
  • Managing Change within the Team

Day Eight: Increasing Team Performance and Motivation 

  • Team Performance Management
  • Objective Setting for Increased Performance
  • Motivation and Reward within Teams
  • Active Conflict Management in Teams
  • Negotiation Strategies to Achieve Team Agreement

Day Nine: Igniting Team Innovation and Productivity 

  • Creating a Team Building Change Environment
  • Problem Solving: Defining the Problem
  • Team Problem Solving Techniques
  • Innovation and Creativity
  • Decision Making that Causes Proactive Results

Day Ten: The Simulation Environment and Final Design

  • Empowered and Sharpened Team Development
  • Empowering for Success
  • Effective Team Delegation
  • Developing A Proactive Plan of Action
  • Team Mentoring and Coaching
  • Feedback for Greater Improvement


  • On successful completion of this training course, a PetroKnowledge Certificate will be awarded to the delegates

In Association With

GLOMACS Training

Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients

Visit Website ›

Frequently Asked Questions

How can I register for a training course?

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to

When and how do I arrange payments?

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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