Business and Corporate Etiquette

An Intensive 5-day Training Course

Business and Corporate Etiquette

Maintaining Good Business Relationships

Business and Corporate Etiquette

Scheduled Dates

Classroom

02 - 06 Dec 2024London - UK$5,950RESERVE A SEAT
16 - 20 Jun 2025London - UK$5,950RESERVE A SEAT
28 Jul - 01 Aug 2025London - UK$5,950RESERVE A SEAT
25 - 29 Aug 2025Lisbon - Portugal$5,950RESERVE A SEAT
10 - 14 Nov 2025Paris - France$5,950RESERVE A SEAT
08 - 12 Dec 2025London - UK$5,950RESERVE A SEAT

Online

16 - 20 Dec 2024Online$3,950RESERVE A SEAT
22 - 26 Dec 2025Online$3,950RESERVE A SEAT

Are the scheduled dates matching with your needs?

We provide a wider range of training options. Tailored and customized, we can deliver your organisation’s training needs anytime, anywhere.

In-House Solutions ›

Why Choose this Training Course?

Etiquette is about the rules of expected behavior in society. Good business etiquette creates a professional, mutually respectful atmosphere and improves communication. People feel better about their work, their suppliers, their employers and more at ease when they feel respected, and that leads to better relationships as well to influence and persuade people you need a high level of interpersonal skills. We have all experienced moments of embarrassment when others do not understand or are offended by our behavior.

This exciting and challenging Business and Corporate Etiquette training course will help you to improve your impact on others and, in turn, their response to you. These skills will help you in your job, your career and in your life. They do not just apply in face-to-face communication but in online and virtual situations as well.

This PetroKnowledge Business and Corporate Etiquette training course will highlight:

  • How etiquette, emotional intelligence and active listening affect our lives
  • To use the skills of correct etiquette in every situation
  • Correct forms of address and behavior for both formal and informal situations
  • How to handle difficult situations with style
  • How to project yourself and your organization perfectly online

What are the Goals?

The objectives of this Business and Corporate Etiquette training course are:

  • To focus on your ideal image and work to deliver it
  • To refine and hone your communications skills to develop successful relationships
  • To understand the rules of behavior in every situation
  • To provide an opportunity update your social skills and knowledge
  • To display courtesy and concern across all communications channels

Who is this Training Course for?

This Business and Corporate Etiquette training course on Business and Corporate Etiquette would benefit a wide range of professionals but is particularly relevant for:

  • Public Relations Officers
  • Team Leaders and Managers
  • Corporate Communications Practitioners
  • Public Affairs Specialists
  • Marketing Officers
  • Sales Staff

How will this Training Course be Presented?

This Business and Corporate Etiquette training course uses a wide variety of proven adult learning techniques to ensure effective assimilation and retention of the information presented. This training course is highly interactive and will prompt delegates to reflect on their own thinking, communication style and practice.

Your Tutor will guide and facilitate learning using a wide variety of methods including direct input, video, discussions, case studies and group and individual exercises to focus on the themes of the course, practice skills and receive feedback.

Organisational Impact

The company will benefit in the following ways:

  • Help present your organization with poise and confidence
  • Project your brand values through skilled staff
  • Have confidence that your staff can acquit themselves well in any situation
  • Improve relationships within the organization
  • Improve relationships with customers, investors and other external stakeholders
  • See an increase in staff assurance and demeanor

Personal Impact

The personal benefits to be derived from attending this Business and Corporate Etiquette training course include the following:

  • Greater understanding of relationships both formal and informal and how to nurture them
  • Improved understanding of how to approach specific people and achieve success
  • Greater understanding of how to improve online media personal impact
  • Knowing how to conduct yourself on formal occasions
  • Being able to deal masterfully with formal dining events
  • Improved level of confidence

Daily Agenda

Day One: The Changing World of Etiquette and Social Expectations
  • The changing world of communication and the challenges it poses
  • The importance of relationships and their impact on reputation
  • Establishing and maintaining cordial relationships
  • What is your reputation and what would you like it to be?
  • Targeting people in your network – what relationships do you need to succeed?
  • First impressions count and how to make them
Day Two: Investing in Yourself
  • The importance of appearance, dress, and grooming
  • The importance of body language from handshake to hangouts
  • Touchpoints and Moments of Truth
  • How to prepare for and profit from any networking opportunity
  • Assessing and tailoring your style
  • Personality types and how to deal with difficult people
Day Three: Etiquette Across All Media
  • Email etiquette
  • Formal writing – letters, memos, and reports
  • Instant messaging
  • Social media
  • Online meetings
  • Interviews
Day Four: Mastering Social Events
  • How to issue and reply to invitations
  • Correct forms of address
  • How to introduce people?
  • Making small talk
  • Dining etiquette and making sense of table settings
  • Have them ‘eating out of your hand’
 Day Five: Continuous Improvement
  • Setting SMART goals for self-improvement
  • Researching your contacts
  • Building up a wardrobe for all occasions; dress codes
  • Giving and receiving gifts – How to choose?
  • The power of follow-up and staying in touch
  • Building your confidence and presence

Certificate

  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

In Association With

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Frequently Asked Questions

Why PetroKnowledge?

PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.

Who are these training courses designed for?

Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.

Are the courses delivered online or in person?

PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule

Can I get a customized training course for my team?

Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.

Are there any prerequisites for attending a course?

Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.

How can I enroll in a course?

Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.

You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Will I receive a certificate after completing the course?

Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.

When and how do I arrange payments?

We offer two convenient payment options:

  • Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
  • Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

What is the refund or cancellation policy?

Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees. If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to [email protected].

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