Business and Corporate Etiquette

An Intensive 5-day Training Course

Business and Corporate Etiquette

Maintaining Good Business Relationships

Business and Corporate Etiquette

Scheduled Dates


10 - 14 Jun 2024 London - UK $5,950 RESERVE A SEAT
22 - 26 Jul 2024 London - UK $5,950 RESERVE A SEAT
19 - 23 Aug 2024 Lisbon - Portugal $5,950 RESERVE A SEAT
04 - 08 Nov 2024 Paris - France $5,950 RESERVE A SEAT
02 - 06 Dec 2024 London - UK $5,950 RESERVE A SEAT


16 - 20 Dec 2024 Online $3,950 RESERVE A SEAT

Are the scheduled dates matching with your needs?

We provide a wider range of training options. Tailored and customized, we can deliver your organization’s training needs anytime, anywhere.

In-House Solutions ›

Why Choose this Training Course?

Etiquette is about the rules of expected behavior in society. Good business etiquette creates a professional, mutually respectful atmosphere and improves communication. People feel better about their work, their suppliers, their employers and more at ease when they feel respected, and that leads to better relationships as well to influence and persuade people you need a high level of interpersonal skills. We have all experienced moments of embarrassment when others do not understand or are offended by our behavior.

This exciting and challenging Business and Corporate Etiquette training course will help you to improve your impact on others and, in turn, their response to you. These skills will help you in your job, your career and in your life. They do not just apply in face-to-face communication but in online and virtual situations as well.

This PetroKnowledge Business and Corporate Etiquette training course will highlight:

  • How etiquette, emotional intelligence and active listening affect our lives
  • To use the skills of correct etiquette in every situation
  • Correct forms of address and behavior for both formal and informal situations
  • How to handle difficult situations with style
  • How to project yourself and your organization perfectly online

What are the Goals?

The objectives of this Business and Corporate Etiquette training course are:

  • To focus on your ideal image and work to deliver it
  • To refine and hone your communications skills to develop successful relationships
  • To understand the rules of behavior in every situation
  • To provide an opportunity update your social skills and knowledge
  • To display courtesy and concern across all communications channels

Who is this Training Course for?

This Business and Corporate Etiquette training course on Business and Corporate Etiquette would benefit a wide range of professionals but is particularly relevant for:

  • Public Relations Officers
  • Team Leaders and Managers
  • Corporate Communications Practitioners
  • Public Affairs Specialists
  • Marketing Officers
  • Sales Staff

How will this Training Course be Presented?

This Business and Corporate Etiquette training course uses a wide variety of proven adult learning techniques to ensure effective assimilation and retention of the information presented. This training course is highly interactive and will prompt delegates to reflect on their own thinking, communication style and practice.

Your Tutor will guide and facilitate learning using a wide variety of methods including direct input, video, discussions, case studies and group and individual exercises to focus on the themes of the course, practice skills and receive feedback.

Organisational Impact

The company will benefit in the following ways:

  • Help present your organization with poise and confidence
  • Project your brand values through skilled staff
  • Have confidence that your staff can acquit themselves well in any situation
  • Improve relationships within the organization
  • Improve relationships with customers, investors and other external stakeholders
  • See an increase in staff assurance and demeanor

Personal Impact

The personal benefits to be derived from attending this Business and Corporate Etiquette training course include the following:

  • Greater understanding of relationships both formal and informal and how to nurture them
  • Improved understanding of how to approach specific people and achieve success
  • Greater understanding of how to improve online media personal impact
  • Knowing how to conduct yourself on formal occasions
  • Being able to deal masterfully with formal dining events
  • Improved level of confidence

Daily Agenda

Day One: The Changing World of Etiquette and Social Expectations
  • The changing world of communication and the challenges it poses
  • The importance of relationships and their impact on reputation
  • Establishing and maintaining cordial relationships
  • What is your reputation and what would you like it to be?
  • Targeting people in your network – what relationships do you need to succeed?
  • First impressions count and how to make them
Day Two: Investing in Yourself
  • The importance of appearance, dress, and grooming
  • The importance of body language from handshake to hangouts
  • Touchpoints and Moments of Truth
  • How to prepare for and profit from any networking opportunity
  • Assessing and tailoring your style
  • Personality types and how to deal with difficult people
Day Three: Etiquette Across All Media
  • Email etiquette
  • Formal writing – letters, memos, and reports
  • Instant messaging
  • Social media
  • Online meetings
  • Interviews
Day Four: Mastering Social Events
  • How to issue and reply to invitations
  • Correct forms of address
  • How to introduce people?
  • Making small talk
  • Dining etiquette and making sense of table settings
  • Have them ‘eating out of your hand’
 Day Five: Continuous Improvement
  • Setting SMART goals for self-improvement
  • Researching your contacts
  • Building up a wardrobe for all occasions; dress codes
  • Giving and receiving gifts – How to choose?
  • The power of follow-up and staying in touch
  • Building your confidence and presence


  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

In Association With

GLOMACS Training

Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients

Oxford Management Centre

Our collaboration with Oxford Management Centre aims to provide the best training services and benefits for our valued clients.

Other Training Courses You Might Be Interested In

Frequently Asked Questions

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

For corporate fees and group registration, please send your query to

Follow Us:

Subscribe To Our Newsletter

    Chat with an assistant

    Hello there
    how can I assist you?