Name: Industrial Relations (IR), Employee Relations (ER) & Trade Union Effectiveness Training Course
Rating: 4.7 (1076 reviews)

Scheduled Dates

26 - 30 Oct 2026

Dubai - UAE

$5,950

25 - 29 Oct 2027

Dubai - UAE

$5,950

Why Choose this Training Course?

Strong Industrial Relations (IR) and Employee Relations (ER) create the foundation for stable, productive, and collaborative workplaces. Effective relationships between management, employees, and trade unions can support trust, constructive dialogue, and sustainable organisational performance.

Industrial Relations (IR), Employee Relations (ER) & Trade Union Effectiveness training course develops practical capabilities for managing workplace relationships, strengthening engagement, and supporting constructive labour-management partnerships across diverse organisational environments.

The training course examines modern approaches to negotiation, mediation, conflict resolution, employee engagement, and stakeholder management. Participants will also explore changing employment relationships, emerging workplace challenges, technological transformation, and the evolving role of trade unions in Africa and the wider global workplace.

Key focus areas of this Industrial Relations (IR), Employee Relations (ER) & Trade Union Effectiveness training course include:

Strengthening constructive relationships between management, employees, and trade unions
Developing effective approaches to employee engagement, participation, and workplace cooperation
Applying negotiation and dispute resolution principles to support industrial harmony
Managing changing employment relationships and evolving workforce expectations
Addressing emerging workplace challenges affecting employee relations and trade union effectiveness
Enhancing stakeholder engagement and the strategic relevance of trade unions

What are the Goals?

At the end of this Industrial Relations (IR), Employee Relations (ER) & Trade Union Effectiveness training course, participants will be able to:

Apply practical strategies for strengthening Industrial Relations (IR) and Employee Relations (ER)
Evaluate changing employment relationships and their implications for workplace cooperation
Develop effective negotiation approaches that support constructive labour-management relationships
Implement appropriate techniques for managing conflict, mediation, and workplace disputes
Assess emerging workplace issues and their potential impact on employees, organisations, and trade unions
Strengthen stakeholder engagement and trade union effectiveness through collaborative workplace practices

Who is this Training Course for?

This Industrial Relations (IR), Employee Relations (ER) & Trade Union Effectiveness training course is designed for:

Industrial Relations and Employee Relations Professionals
Labour Relations Managers and Practitioners
Trade Union Delegates, Representatives, and Officials
Human Resources Managers and Professionals
Line Managers and Department Leaders
Employee Engagement and Workplace Relations Specialists

How will this Training Course be Presented?

This training course uses expert-led instruction, interactive learning, group discussions, practical exercises, applied workplace scenarios, and real-world examples. Participants are encouraged to exchange professional perspectives and apply practical techniques to workplace situations involving negotiation, conflict resolution, employee relations, and stakeholder engagement.

Organisational Impact

Organisations whose professionals attend this training course will benefit from:

Stronger collaboration between management, employees, and trade unions
Improved Industrial Relations (IR) and Employee Relations (ER) practices
More effective approaches to labour negotiations and workplace engagement
Reduced workplace disputes and associated grievance resolution costs
Enhanced organisational stability through constructive stakeholder relationships

Personal Impact

Participants completing this training course will be able to:

Enhance their effectiveness in Industrial Relations, Employee Relations, and Trade Union roles
Strengthen negotiation, mediation, and workplace communication skills
Improve their understanding of emerging employment and labour relations trends
Build confidence in managing workplace conflict constructively
Develop practical strategies for promoting sustainable industrial harmony

Daily Agenda

Day 1: Employee, Labour & Industrial Relations in Africa

The context for employee & industrial relations
Trade unionism in Nigeria – Past, Present & Future
Survival/relevance of trade unions – tools for engagement
Current Global trends in Employee & Industrial Relations
The changing employment relationship and psychological contract

Day 2: Negotiation Skills for Industrial Harmony

A win-win approach to negotiation
Stages of negotiation
The Coleman Raider "bare-bones" model
Exploring competition and cooperation
Introduction to reframing techniques

Day 3: Managing Conflict and Promoting Industrial Harmony

Resolving and managing conflict
Avoiding conflict escalation
Alternative dispute resolution (ADR)
Understanding arbitration, conciliation, and mediation
Workplace mediation techniques and skills

Day 4: Key 2nd Decade Issues for the Workplace

Emerging workplace issues for ER/IR and Trade Unionists
Understanding mental health in the workplace
Mental Health First Aid (MHFA) techniques
Workplace bullying – analysis, intervention and prevention
The future of work – robotics, Artificial Intelligence (AI) and the Flexible Firm

Day 5: The Tools of Engagement

Understanding transformational leadership
The power of empathy
Principles of engagement
The importance of stakeholder engagement
Personal action planning

Certificate

Upon successful completion of this training course, delegates will be awarded an official PetroKnowledge Certificate of Completion, signed by the course facilitator. The certificate confirms successful participation and records the total learning hours completed.
Continuing Professional Education credits (CPE): In accordance with the standards of the National Registry of CPE Sponsors, one CPE credit is granted per 50 minutes of attendance.

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Industrial Relations (IR), Employee Relations (ER) & Trade Union Effectiveness

Building Collaborative Workplace Relationships through Effective Negotiation, Conflict Resolution and Stakeholder Engagement