
An Intensive 5-day Training Course
Leading Through Crisis
Tools & Techniques for Leadership & Decision Making in a Crisis
Scheduled Dates
Classroom
11 - 15 Aug 2025 | Istanbul - Turkey | $5,950 | RESERVE A SEAT |
15 - 19 Sep 2025 | Dubai - UAE | $5,950 | RESERVE A SEAT |
15 - 19 Dec 2025 | Dubai - UAE | $5,950 | RESERVE A SEAT |
Would an alternative date be more suitable?
We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.
Why Choose this Training Course?
As the risk stakes increase in our uncertain world, the requirement to plan ahead for crisis has never been greater. If you are undecided where to begin or require a refresher on latest international best practice, then I can think of no better place than attending this new dynamic PetroKnowledge training course. It will assist and guide you to understand the nature of crises, how to get the utmost from your response team and crucially, how you respond as a leader. This includes how you manage yourself, your team and the stress and emotions encountered in a crisis.
It will centre on your role as a leader through turbulent times – what interventions to make and when to delegate, this will ensure your team and organisation stays positive, productive, and connected.
The Leading Through Crisis training course will highlight:
- The nature of a crises – how they typically pan out - models and stages?
- Human behaviour traits - how people respond to crises?
- Command of the Decision-Making process in times of high stress levels
- Leadership interventions, what skills are required to maintain morale and productivity
- How to lead and get the very best out of your teams, the tools, and best practices?
What are the Goals?
By the end of this Leading Through Crisis training course, you will have learned how to:
- Identify the potential impact of Crisis, and importantly, how to circumvent it
- Managing your own emotions ensures minimization of stress to yourself & your team
- Proactively plan through the identified stages of crisis management
- Recognise and deal with dysfunctional behaviour, often caused by crises
- Create a compelling clear vision to guide people to a future beyond the crisis
Who is this Training Course for?
This training course is extremely valuable for all those professionals who have responsibility for Emergency Response or Crisis Management Teams. For those who aspire to become a leader during a future or potential crisis situation.
It is suitable to a wide range of professionals but will greatly benefit:
- Team leaders
- Team managers
- HSSE Professionals
- Project team managers
- Fire & Security Professionals
- Process Safety Professionals
How will this Training Course be Presented?
This Leading Through Crisis training course will utilise a variety of proven highly interactive adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes syndicate and individual exercises, relevant videos and case studies and role-play exercises. A comprehensive e-version of the training course manual including copies of all slides, handouts and checklists will be provided.
Organisational Impact
This Leading Through Crisis training course will benefit organisations in all business sectors. It will provide tools and techniques to refocus the risk, the response, and the decision-making process towards business survival in a major crisis.
- C-Suite board members awareness of risk identification & crisis management
- Enhancing the qualities of key corporate decision makers
- Enhancing communication skills for and between stakeholders
- Over the horizon scenario planning for future events
- Identifying role specific training for all CMT members
Personal Impact
Delegates attending this course will gain an improved personal knowledge of threats and risks to their organisation and how as individuals they can respond to incidents and crises in a calm, decisive and professional manner.
- Assessment of your current Leadership Skills in all key sectors
- Enhancing team and self-management skills
- Personal self-evaluation audits on decision-making
- Understanding your team’s behaviour and psychology in a crisis
- Enhancing your emotional intelligence and managing stress levels
Daily Agenda
Day One: Day 1 : No Organisation is Immune from Crisis, Recognition of this is Essential for Leaders to Create a Crisis-Resilient Culture.
- Definition and nature of a crisis, how to recognise a crisis-prone organisation
- Advising the C-suite of all the potential critical risks
- Reactions to crises – a set of models to help you understand yourself & team
- Personal response to crisis - qualities of leaders in times of crisis - a self-audit
- Leadership skills - Creating a pro-active crisis management culture
- Leadership skills - How to manage the “denial-curve”
- Leadership skills - How to avoid “Group-think”
- Example of corporate self-inflicted Crises & Discussion
Day Two: Day 2 : Leading Teams & Organisations Through Crisis
- Six key steps for achieving effective Team Management in a Crisis
- Team makeup, who are the key members
- Crisis Communications – how to avoid the ten most common mistakes
- Using social media to keep ALL your stakeholders informed
- How to keep your team motivated, focused, and productive in a crisis
- Building a culture of self-reliance in crisis and remote working situations
Day Three: Day 3 : Basically, Leadership in a Crisis Comes Down to the Skills, Abilities and Decision-Making of You and Your Team
- Rational Human Behaviour in a Crisis
- Individual and Collective Psychology in a crisis
- Individual and collective Decision-making in a crisis
- Techniques for managing stress - your own and your team’s
- How different personalities respond to crises and how you can help them through it
- How personal experience can help or hinder your leadership in a crisis
- Working with emotional intelligence in a crisis
Day Four: Day 4 : Operations, Emergency Response, and Incident Command
- Discuss the three main levels: Strategic, Tactical and Operational
- Core Roles & Responsibilities: Analysis of the whole team
- Delegation through mission-based leadership
- Opportunity in times of crises – looking beyond the horizon
- Setting a clear, inspiring vision for exiting the crisis
- Managing the new ‘Business as Usual’ in the return to ‘normality’
Day Five: Day 5 : Training & Exercising of your Crisis Management Team CMT
- How to build a culture of learning and development during a crisis
- “One size does not fit all” - How to identify “role-specific” training for the CMT
- What Crisis “Drills” can be considered from a provided list
- Investigate the many types of Crises Exercises that are available
- Exercising, selecting the most appropriate type of event and objectives
- Using scenario planning to look at potential future events
- Overview of the Course
- Individual Action Plans
Certificate
- On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.
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Frequently Asked Questions
Why PetroKnowledge?
PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.
Who are these training courses designed for?
Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.
Are the courses delivered online or in person?
PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule
Can I get a customized training course for my team?
Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.
Are there any prerequisites for attending a course?
Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.
How can I enroll in a course?
Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.
You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]
When should I expect to receive confirmation of registration?
Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.
Will I receive a certificate after completing the course?
Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.
When and how do I arrange payments?
We offer two convenient payment options:
- Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
- Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.
What is the refund or cancellation policy?
Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees. If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.
Is there a discount for more than one registrant/course?
For corporate fees and group registration, please send your query to [email protected].