“In any transaction that matters whether it’s between lovers, between parent and child, between salesman and client, between doctor and patient, between suspect and interrogator, between adversaries at an election, emotion is what we’re looking for. Emotions tell us what matters.” – Paul Ekman
It is established that we do business with people that we know, like and trust. Whether you are a manager, negotiator, facilitator, or parent, developing your emotional skills and interacting constructively with others is vital to the success of building successful relationships.
In most interactions, individuals put too much emphasis on the spoken word. This can lead to relationship breakdown. This workshop will teach you how to read and evaluate others through their verbal and nonverbal behaviours and use this skill to accurately evaluate their credibility or uncover any deception.
During this Managing Emotions & Evaluating Truthfulness training course, you will go far beyond just analysing the words, you will learn how to read and interpret all 5 core channels of communication and learn to master your own emotions and manage those of others.
This PetroKnowledge training course will highlight:
By the end of this training course, participants will learn to:
This training course is suitable to a wide range of professionals but will greatly benefit:
Participants to this Managing Emotions & Evaluating Truthfulness training course will receive a thorough understanding on the subjects covered by the course outline with the tutor utilising a variety of proven adult learning teaching and facilitation techniques. Training course methodology includes interactive exercises involving case studies.
The training course is enriched with unique content, using videos of truth-tellers and liars from high-stake contexts such as international Embassy visa applications, scientifically validated experiments and extracts of CEOs from commercial investment contexts.
After this Managing Emotions & Evaluating Truthfulness training course your employees will:
After this Managing Emotions & Evaluating Truthfulness training course you personally will:
We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.
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