Stakeholder Management

A stakeholder refers to any individual, group, or organization with a vested interest in an entity, either because its activities influence it or have the power to influence its operations. Stakeholders play a crucial role in every organization, whether public or private. Some stakeholders operate internally, while others are external, but the most critical stakeholders must be actively engaged. It is essential to understand their expectations and create, plan, and implement strategies that acknowledge and address their concerns. Effective stakeholder management requires recognizing all stakeholders and ensuring they are treated fairly as part of good governance. Managing stakeholders involves a blend of hard and soft skills, such as a deep understanding of human behaviour, culture, communication and the ability to negotiate and influence with integrity.

This PetroKnowledge Stakeholder Management Training Course is designed to provide participants with practical tools, techniques, and leading standards to effectively and efficiently manage stakeholders. The training course offers a hands-on approach, with interactive exercises, including role-playing scenarios, that allow participants to practice their skills in a supportive learning environment. Participants will gain insight into stakeholder management processes, develop a deeper understanding of human behaviour, and learn how to influence it. This training course also covers analyzing and planning communication strategies, using principled negotiation techniques, and influencing stakeholders without direct authority to achieve objectives.

Key highlights of the Stakeholder Management Training Course include:

• The core principles of stakeholder management
• The stakeholder management process, including essential plans and documents
• Developing communication strategies for effective stakeholder engagement
• Key interpersonal skills, with an introduction to personality and behaviour in stakeholder management
• The importance of understanding national, regional, corporate, and business unit cultures that influence stakeholder behaviour

By attending this Stakeholder Management training course, participants will:

• Gain the skills to effectively identify, engage, and manage key stakeholders, ensuring their needs and concerns are addressed.
• Learn how to develop and implement strategic communication plans to build strong relationships and ensure clear, impactful messaging to stakeholders.
• Master the art of influencing stakeholders without direct authority and learn principled negotiation techniques to achieve favorable outcomes.
• Develop insights into human behavior, including how personality, culture, and behavior influence stakeholder actions, enabling better management of stakeholder dynamics.
• Acquire knowledge of the stakeholder management process, including how to create essential plans and documents to guide your engagement strategies.
• Practice newly learned skills in a safe environment through interactive exercises and role-play scenarios, boosting confidence in real-world stakeholder interactions.
• Gain an understanding of how national, regional, corporate, and business unit cultures impact stakeholder behaviors, helping you navigate diverse environments effectively.

This Stakeholder Management training course will significantly benefit:

• Executives
• Junior and Senior Managers
• Junior and Senior supervisors
• HR Professionals
• Finance Professionals
• Program and Project Managers
• Anyone who needs to understand Stakeholders and stakeholder engagement
• People involved in transformation initiatives

This Stakeholder Management training course will utilize a variety of proven adult learning techniques to ensure maximum understanding, comprehension, and retention of the information presented. Includes stimulating presentations supporting each of the topics together with interactive trainer lead sessions of discussion.

There will also be practical sessions where participants can practice and experience course-related activities. Practical and fun exercises, short video presentations, small group work, and feedback will be used to facilitate learning.