The Competent Supervisor

An Intensive 5-day Training Course

The Competent Supervisor

The Competent Supervisor

Scheduled Dates


22 - 26 Jul 2024 Vienna - Austria $5,950 RESERVE A SEAT
14 - 18 Oct 2024 London - UK $5,950 RESERVE A SEAT

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Why Choose this Training Course?

“Competency Development for Supervisory Excellence in the Oil, Gas & Petrochemicals Industry."

This training course has been specifically designed to develop the competency of supervisory personnel in the oil and gas sectors by equipping them with the knowledge, skills and understanding to achieve Supervisory Excellence in this critical, high hazard industry.  It has long been recognized that the Supervisory level is the leverage that ensures that management decisions are acted on.

On this Supervisory training course you will learn about utilising management and leadership techniques to problem solve day-to-day problems and workforce issues, pro-actively delegate, provide clear communication and direction, effectively develop yourself and others, control your team, your work environment; as well as create a climate and culture for improved safety.  This course is essential development for supervisors operating and working in the oil and gas industry.

This training course will feature:

  • The unique and important role of the supervisor for organizational success and development
  • Practical analysis of risks, creative problem solving techniques to provide effective decisions
  • Powerful motivation and delegating skills to control teams
  • Excellent interpersonal and communications skills techniques, as well as lead meetings and team briefs
  • Developing people, coaching skills and increasing team performance
  • Methods in achieving the safety culture and target zero

What are the Goals?

By the end of this training course, participants will be able to:

  • Understand the important role and responsibilities of a Supervisor in the organisation
  • Determine effective problem solving risk identification and analysis within their working environment
  • Apply powerful interpersonal techniques to improve communication in order to effectively delegate and control teams
  • Apply development, coaching, mentoring and feedback techniques to increase optimum people performance
  • Improve the safety climate and culture across the organisation through their attitude and actions.

Who is this Training Course for?

This PetroKnowledge training course is suitable to a wide range of professionals but will greatly benefit the following individuals who belong in the Oil, Gas & Petrochemicals Industry:

  • New & Experienced Supervisors
  • Team Leaders & Line Managers
  • Projects & Process Engineers & Managers
  • Senior Engineers

How will this Training Course be Presented?

This Supervisory training course will utilise a variety of proven highly interactive adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes highly interactive facilitated group and individual exercises, industry relevant case studies, active scenario building, as well as specifically targeted  videos.  The instructor will also facilitate learning by encouraging the delegates to test and critically appraise any theories and concepts on the course.

Daily Agenda

Day One: The Importance of the Supervisory Role in the Industry
  • Supervisors as a master key for organizational success and development
  • Managing or Leading?
  • Power Bases
  • Character v Competence
  • Inspiring change and innovations leading to continuous improvement
  • Personal Accountability, Reliability, Integrity and Honesty to lead your team
Day Two: Problem Solving, Decision Making and Delegation
  • Assessing risks and analyzing problems
  • Problem solving and decision making process
  • SCAMPER Technique for creative workplace problems
  • Time Management and barriers to managing  time
  • Powerful Job Enrichment and motivation techniques to increase performance
  • Mastering the art of delegation: delegating effectively and efficiently
Day Three: Mastering Communication and Interpersonal skills
  • Overcoming communication barriers
  • The power of questions
  • Active listening skills
  • Developing your observation skills to influence the outcome/effects of others
  • Persuasion and negotiation: keys to personal influence
  • Conflict management: managing conflict assertively
  • Effective meeting skills & conducting powerful team briefings
Day Four: Developing your Team and Others
  • How people learn
  • Team development
  • Positive development: training and development planning
  • Coaching and mentoring for personal and team growth
  • Giving powerful feedback to increase optimum performance
Day Five: Leading HSE Excellence
  • HSE culture and defining actions required to improve
  • Dealing with Stress (shutdown, failures, emergencies, incidents, disputes with others)
  • Behavioural skills in achieving Safety Excellence and target zero
  • Commitment and compliance towards HSE documents and standards
  • Safety Commitment
  • Next Steps


  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

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Frequently Asked Questions

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

For corporate fees and group registration, please send your query to [email protected].

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