Advanced Mediation Skills

An Intensive 5-day Training Course

Advanced Mediation Skills

Mediation as a Tool for Alternative Dispute Resolution

Advanced Mediation Skills

Scheduled Dates

Classroom

23 - 27 Mar 2026 Dubai - UAE $5,950 RESERVE A SEAT
08 - 12 Jun 2026 Oslo - Norway $5,950 RESERVE A SEAT
12 - 16 Oct 2026 Barcelona - Spain $5,950 RESERVE A SEAT
23 - 27 Nov 2026 Kuala Lumpur - Malaysia $5,950 RESERVE A SEAT

Online

28 Dec 2025 - 01 Jan 2026 Online $3,950 RESERVE A SEAT
08 - 12 Jun 2026 Online $3,950 RESERVE A SEAT
23 - 27 Nov 2026 Online $3,950 RESERVE A SEAT

Would an alternative date be more suitable?

We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.

In-House Solutions ›

Why Choose this Training Course?

The Advanced Mediation Skills training course provides an in-depth exploration of sophisticated techniques and strategies for handling both single and multiparty mediations. This interactive course bridges the gap between cutting-edge theoretical principles and globally recognized best practices in mediation. Participants will gain advanced insights into mediation processes and practical techniques that can be effectively applied in their professional environments.

This Advanced Mediation Skills training course will cover:

  • Understanding how personal perceptions and cognitive biases influence mediation outcomes
  • Enhancing mediation effectiveness by mastering key skills, tools, and strategies in practice
  • Techniques for managing complex and multiparty mediation scenarios
  • The latest international best practices in conflict resolution and mediation
  • The role of conflict management coaching in pre- and post-mediation processes

What are the Goals?

By the end of this Advanced Mediation Skills training course, participants will be able to:

  • Apply advanced techniques to mediate conflicts effectively
  • Utilize conflict analysis tools to assess and manage disputes strategically
  • Expand their expertise in mediation, incorporating advanced tools and strategies
  • Identify and analyze both existing and potential conflicts within their organization
  • Implement highly effective resolution strategies for complex multiparty mediations

Who is this Training Course for?

This PetroKnowledge Advanced Mediation Skills training course is suitable to a wide range of professionals but will greatly benefit:

  • Professionals
  • Managers and Team Leaders
  • Workplace Mediators
  • Anyone who wishes to enhance their conflict resolutions skill set and to become a more effective mediator

How will this Training Course be Presented?

This is a highly interactive Advanced Mediation Skills training course, using a mix of formal audio and visual presentations, case studies, experiential role-play exercises, self-assessments and group discussions. This experiential training methodology allows delegates to significantly improve their conflict management skills and to have all their questions answered by the highly experienced practitioner who leads the training course.

Organisational Impact

Organizations that invest in this Advanced Mediation Skills training course will gain:

  • Enhanced internal capacity to handle difficult conversations efficiently and cost-effectively
  • A more confident and knowledgeable workforce capable of resolving conflicts constructively
  • Improved mediation capabilities for both internal disputes and external stakeholder negotiations
  • Stronger alignment between mediation outcomes and organizational objectives
  • Advanced leadership and management skills through the application of practical mediation techniques
  • A clearer understanding of how to achieve successful mediation outcomes that serve core organizational interests

Personal Impact

Participants in this Advanced Mediation Skills training course will:

  • Significantly enhance their mediation skills for professional and workplace settings
  • Gain a deeper awareness of their role in the mediation process and conflict resolution dynamics
  • Develop analytical and strategic tools for effective mediation
  • Learn advanced techniques for managing complex, multi-stakeholder disputes
  • Strengthen their understanding of non-verbal communication and cross-cultural mediation practices
  • Improve leadership, management, and interpersonal skills that enhance overall professional effectiveness

Daily Agenda

Day One to Day Five:

  • The Importance of Perception and Cognitive Bias
  • The Neuroscience of Conflict
  • Stages and Causes of Conflict
  • Conflict Analysis Tools
  • Emotional Intelligence and Its Role in Mediation
  • Building Trust, Rapport and Cooperation
  • Co-Mediation Skills
  • Confidentiality Agreements
  • Creating Conditions for Dialogue
  • Strategies for Multiparty Mediations
  • Dealing with Challenging Situations and Strong Emotions     
  • Strategies for Reaching Closure and Moving beyond Deadlock
  • Culture and its Importance to Mediators
  • Variations in Cultural Values
  • The Importance of ‘face’ in Mediation

Certificate

  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

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