Name: Leadership & Decision-Making in Crisis & Emergency Situations Training Course
Rating: 4.7 (1076 reviews)

Scheduled Dates

Classroom

01 - 05 Jun 2026

London - UK

$5,950

14 - 18 Sep 2026

Dubai - UAE

$5,950

22 - 26 Mar 2027

Dubai - UAE

$5,950

31 May - 04 Jun 2027

London - UK

$5,950

13 - 17 Sep 2027

Dubai - UAE

$5,950

Why Choose this Training Course?

This Leadership & Decision-Making in Crisis & Emergency Situations training course will provide professionals with the knowledge, skills, and attitudes required to manage and lead teams and organisations before, during, and after a crisis or emergency. All leaders are sooner or later confronted with the need to lead and manage their team or organisation during a crisis or emergency. The skills and competencies that are required to lead in these circumstances are much more demanding of the leader than normal everyday leadership. Leaders have to make decisions quickly while accepting significant risk in order to achieve a favourable outcome for their organisation, its members and clients, as well as the public it serves.

This PetroKnowledge training course will feature:

Exercising leadership and personnel management under emergency and crisis situations
Assessing, prioritising, and managing risks and threats before, during, and after a crisis or emergency
Making decisions quickly and efficiently, and knowing when and how to involve others and to delegate effectively
Communicating and collaborating with legal and government authorities, media, and other agencies and organisations
Conducting emergency and crisis management operations

What are the Goals?

By the end of this Leadership & Decision-Making in Crisis & Emergency Situations training course, participants will be able to:

Understand individual and collective psychology and organisational dynamics in crises and emergencies
Analyse and make rational decisions in before, during and after crises and emergencies
Lead teams and organisations in crises and emergencies
Solve problems and manage crises and emergencies
Understand and apply ethical factors in crisis and emergency leadership

Who is this Training Course for?

Executives, Entrepreneurs, and Managers who must build and lead dynamic and high performing teams and organisations in risky situations with a high probability of crises or emergencies are encouraged to attend to this course.

This Leadership & Decision-Making in Crisis & Emergency Situations training course is suitable to a wide range of professionals but will greatly benefit:

Line and functional managers, team leaders and supervisors in organisations of all sizes
Emergency and crisis management professionals in the public and private sectors
Project and programme management professionals
Professionals in health care, public safety, and government agencies

How will this Training Course be Presented?

This Leadership & Decision-Making in Crisis & Emergency Situations training course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes speaker input, facilitated discussion, syndicate work and practical exercises, videos, self-tests, all with an emphasis on delegate involvement throughout.

Daily Agenda

Day 1: Psychology and Dynamics of Crises and Emergencies

The nature of crises and emergencies
Individual psychology under crisis and emergency conditions
Collective psychology under crisis and emergency conditions
Evolution and dynamics of crises and emergencies
Crises and emergencies don’t just work 8 hour days
Tasks of leaders before, during, and after a crisis or emergency

Day 2: Rational Decision-Making in Crises and Emergencies

Instinct, intuition, and reason
Rational decision-making processes
Individual and collective decision-making
Delegation through mission-based leadership
Nested hierarchical planning and operations

Day 3: Leading Teams and Organisations

Organisational and public responsibilities of leaders in crises and emergencies
Crisis/emergency management organisation
Creating effective and efficient teams through rapid team building
Creating effective and efficient inter-agency cooperation and collaboration
Organisational and team dynamics: morale, cohesion, mood, and unity of purpose
Principles of operational command and leadership

Day 4: Solving the Problem: Managing the Crisis or Emergency

Seeking cause and effect to solve the problem, not to attribute blame or responsibility
Creating and running a crisis/emergency command centre
Elements of risk management: prevention, response, containment, and recovery
Principles of business continuity and crisis operations
Information gathering and situational awareness
Operational rhythm, routines, and information management

Day 5: Ethical Factors in Crisis and Emergency Leadership

Caring for subordinates and their families
The leader's self-care
Responsibilities to authorities, the public and/or victims
Managing and leveraging the media
After-action review and lessons learned processes
Preparing for the next crisis or emergency

Certificate

On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

In Association With

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Would an alternative date be more suitable?

We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.

Related Categories

Emergency & Disaster Management Health, Safety & Environment Management, Strategy & Leadership

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An Interactive 5-Day Training Course

Leadership & Decision-Making inCrisis & Emergency Situations

Preparing Leaders to Think Clearly, Decide Decisively, and Lead Responsibly in Crisis and Emergency Situations