Mastering Emotional Agility at Work

An Intensive 5-day Training Course

Mastering Emotional Agility at Work

How to Use Soft Skills to Get Hard Results in the Workplace

Mastering Emotional Agility at Work

Scheduled Dates

Classroom

12 - 16 May 2025Dubai - UAE$5,950RESERVE A SEAT
14 - 18 Jul 2025Dubai - UAE$5,950RESERVE A SEAT
29 Sep - 03 Oct 2025Dubai - UAE$5,950RESERVE A SEAT
13 - 17 Oct 2025Barcelona - Spain$5,950RESERVE A SEAT
17 - 21 Nov 2025London - UK$5,950RESERVE A SEAT
15 - 19 Dec 2025Dubai - UAE$5,950RESERVE A SEAT
09 - 13 Feb 2026Dubai - UAE$5,950RESERVE A SEAT

Would an alternative date be more suitable?

We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.

In-House Solutions ›

Why Choose this Training Course?

This Mastering Emotional Agility at Work training course covers the emotional tools for effective teamwork and team management. The concept of Emotional Agility introduces a new way of relating to yourself and the world around you. Those with high emotional intelligence and agility tend to succeed in most areas of their lives. Effective leaders do not suppress or deny their inner experiences. In contrast, they approach them with mindfulness, values, and productivity-developing what we call emotional agility. The ability to manage one's thoughts and feelings is essential in today's complex, fast-changing knowledge economy.

In this training course, participants will learn how to handle their emotions effectively, learn how to identify and manage people’s emotions and build a high-performance team through emotional agility.

This PetroKnowledge Mastering Emotional Agility at Work training course will highlight

  • The importance of emotional agility to your organization
  • The concept of emotional competencies
  • Identifying micro-expressions
  • Developing awareness and empathy for people’s feelings
  • Leadership through inner sensations and inner voices
  • Leadership through perception and sensation
  • Crises management through emotional intelligence
  • Developing a healthy and thriving workplace environment

What are the Goals?

At the end of this Mastering Emotional Agility at Work training course, you will learn how to:

  • Incorporate Emotional Agility tools and techniques into your daily work
  • Handle conflict and complex situations more efficiently
  • Communicate more clearly with subordinates and managers
  • Improve your working relationship with colleagues
  • Develop successful and resilient teams
  • Create a coaching and mentoring culture at your workplace

Who is this Training Course for?

This Mastering Emotional Agility at Work training course targets learners in mid- to senior-level positions who wish to manage their teams effectively. This course is designed so that you will be able to understand, practice, and implement the tools and techniques presented.

The course is recommended for mid-level managers and directors who are looking to manage their teams more efficiently and for professionals who would like to advance into a managerial role.

How will this Training Course be Presented?

This course will use various proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. This includes stimulating presentations supporting each topic and interactive trainer lead sessions of discussion. There will also be practical sessions where participants can practice and experience course-related activities. Practical and fun exercises, short video presentations, small group work and feedback will be used to facilitate learning.

Organisational Impact

  • Emotional agility in the workplace gives the ability to create better relationships with your clients and coworkers and promote a positive work environment for the whole team.
  • It helps your organization to effectively manage conflict
  • Positive emotions broaden employees' thinking, making them more open to new ideas and possibilities.
  • Emotional agility helps to increase employee engagement, their level of motivation, and help them to put more effort into their work.
  • Increasing self-awareness, self-management, and an understanding of interpersonal dynamics
  • Reduced stress, enhanced physical health and mental well being

Personal Impact

  • Navigate difficult conversations using emotions as a strategic resource
  • Take control of your decisions and actions by detaching from emotions
  • Align your mindset, motivation, and habits with small, purposeful adjustments
  • Utilize emotional intelligence concepts in the workplace by appreciating teammates' contributions
  • Developing an openness to new ideas and changing perspectives for change
  • Maintaining resoluteness in the face of pressure to cave
  • Demonstrating self-confidence to lead and influence
  • Supporting and empathizing in order to build relationships

Daily Agenda

Day One: Fundamentals of Emotional Agility (EA)
  • Introduction to Emotional Agility
  • Stages to Emotional Agility
  • Why EA is important to your organization
  • Emotional Agility vs Organizational Agility
  • Emotional Competencies
  • Exploring self-awareness strategies
Day Two: Emotional Agility Communicating Techniques
  • High context vs low context communication
  • Micro-expressions: involuntary messaging
  • Face: Strongest indicator of emotions under stress and high stakes
  • Understand how micro-expressions are expressed
  • Identify universal emotions such as anger, fear, contempt, disgust, sadness, surprise and joy
  • Develop awareness and empathy for what people are hiding (feelings/agendas)
  • Detect lies/deceit and manage hidden agendas
Day Three: Enhancing leadership effectiveness through emotional agility
  • A guide to using EA to become a successful modern leader
  • Developing your leadership brand
  • Leadership through empathy: the gentle art of persuasion
  • The power of inner sensations and inner voices for leaders
  • The art of leadership through perception (mind) and sensation (body)
  • Overview of EI's physiological and neurological components
  • Building a high-performance team using EA
  • Using EA to influence as a leader
Day Four: Managing Crisis with Emotional Agility
  • Definition of resilience and variables that contribute to resilience
  • Emotional complexity
  • The art of letting go of expectations
  • Emotional intelligence competencies to help navigate a crisis.
  • Crisis management: how to deal with it using EA
  • Facing and addressing thoughts, emotions and behaviors
  • Practicing detached observation
  • Moving on: introducing habit-tweaking techniques
Day Five: Embedding Emotional Agility Culture in your Organizations DNA
  • The stages and techniques for building empathy
  • Developing a healthy and thriving workplace environment
  • Increasing self-awareness, self-management, and an understanding of interpersonal dynamics
  • Cultivating compassion and resilience as part of a team-centered culture
  • Evaluating teams for signs of Disengagement
  • The role of emotional agility in conflict resolution
  • Managing anxiety and Increasing positive emotions

Certificate

  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

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Frequently Asked Questions

Why PetroKnowledge?

PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.

Who are these training courses designed for?

Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.

Are the courses delivered online or in person?

PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule

Can I get a customized training course for my team?

Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.

Are there any prerequisites for attending a course?

Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.

How can I enroll in a course?

Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.

You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Will I receive a certificate after completing the course?

Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.

When and how do I arrange payments?

We offer two convenient payment options:

  • Bank Transfer – You can make payment via bank transfer. Once your registration is confirmed, you will receive an invoice with the banking details for the transfer. We would require you to supply a swift copy for us to confirm receipt of funds.
  • Payment Link – Alternatively, we provide a secure payment link that you can use to complete your payment after your registration has been confirmed.

What is the refund or cancellation policy?

Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees. If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to [email protected].

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