Operational Excellence

An Intensive 5-day Training Course

Operational Excellence

Implement Lean Organization Principles, Methodologies to
Achieve Key Operational Excellence Goals

Operational Excellence

Scheduled Dates


20 - 24 May 2024 Doha - Qatar $5,950 RESERVE A SEAT
27 - 31 May 2024 London - UK $5,950 RESERVE A SEAT
17 - 21 Jun 2024 Dubai - UAE $5,950 RESERVE A SEAT
29 Jul - 02 Aug 2024 Istanbul - Turkey $5,950 RESERVE A SEAT
07 - 11 Oct 2024 London - UK $5,950 RESERVE A SEAT
09 - 13 Dec 2024 Dubai - UAE $5,950 RESERVE A SEAT
16 - 20 Dec 2024 Lisbon - Portugal $5,950 RESERVE A SEAT
23 - 27 Dec 2024 London - UK $5,950 RESERVE A SEAT
17 - 21 Feb 2025 Kuala Lumpur - Malaysia $5,950 RESERVE A SEAT
31 Mar - 04 Apr 2025 Paris - France $5,950 RESERVE A SEAT
26 - 30 May 2025 Doha - Qatar $5,950 RESERVE A SEAT


17 - 21 Jun 2024 Online $3,950 RESERVE A SEAT
09 - 13 Dec 2024 Online $3,950 RESERVE A SEAT

Are the scheduled dates matching with your needs?

We provide a wider range of training options. Tailored and customized, we can deliver your organisation’s training needs anytime, anywhere.

In-House Solutions ›

Why Choose this Training Course?

This Operational Excellence training course will equip the participants with the knowledge, skills, and behavioral competencies required to support an Operational Excellence programme and contribute significantly to the bottom line of your organization, reducing variation, defects, cycle times, lead times, waste, and costs within your operations.

Operational Excellence (OPEX) goes beyond continuous improvement, cost minimization and productivity maximization. OPEX supports the drive for sustainable profitability and growth within your organization by adopting a holistic approach to improvement. The essence of Operational Excellence is an organizational culture that achieves long-term sustainable growth and performance development by enhancing employee empowerment and motivation. The core of OPEX is applying the right tools to the right processes in the right culture. It is a crucial element of organizational leadership focusing on the continual development of organizational culture and operational processes.

This Operational Excellence training course is designed for leaders and practitioners wishing to transform their organizations through strategy and culture, and through the application of operational excellence approaches, methodologies, processes, and tools.

This PetroKnowledge training course will highlight:

  • The framework, principles, and benefits of operational excellence
  • Lean organization principles and practices
  • Effective project and process management practices
  • A variety of practices and methodologies for operational excellence
  • Manage change and influence cultural transformation 

What are the Goals?

By the end of this Operational Excellence training course, participants will be able to:

  • Prioritize and link improvement activities to achieve the organizations strategic objectives
  • Review processes, suggest improvements and monitor the progress of the changes
  • Manage projects and work processes to improve effectiveness and efficiency of business operations
  • Select and use relevant tools and methodologies in the contexts of operational improvement initiatives
  • Implement lean organization principles, methodologies to achieve key operational excellence goals – easier, better, faster, and cheaper.
  • Influence organizational culture and employee behaviour to support operational excellence

Who is this Training Course for?

This training course is appropriate for everyone in the organization but may be of special interest to anyone charged with driving the improvement of operating performance.

This Operational Excellence training course will benefit all levels of personnel in private as well as public sector organizations:

  • Managers
  • Team Leaders
  • Supervisors
  • Technical Staff
  • Healthcare Personnel
  • Operations Personnel

How will this Training Course be Presented?

This OPEX training is based on a combination of (a) coach led training, (b) practical application of techniques through individual and group activities, and (c) discussion and reflection of delegate real life experiences. The training course manual provides a guide to all tools and methods covered for future reference.

Organisational Impact

Organizations will benefit from participants adopting holistic thinking, avoiding the sub-optimization that can result from fragmented improvement activity. The benefits are as follows:

  • An organizational culture of striving for operational excellence to create value and to sustain business growth
  • Aligning improvements to strategic imperatives
  • Engaging all stakeholders in the improvement efforts
  • Reducing defects and waste across the whole value stream
  • Improving the efficiency and effectiveness of resources
  • Increasing customer satisfaction capturing the ‘voice of the customer’
  • Promoting organizational learning and engagement

Personal Impact

This Operational Excellence training course will personally benefit the participants by being able to apply the thinking and techniques to identify, evaluate, and improve issues affecting them in the workplace.

  • Developing their professional skills and critical thinking
  • Solving problems using structured, analytical methods
  • Making data-driven business decisions
  • Engaging more effectively with colleagues during team-based problem solving
  • Employing tools and techniques to reduce costs and drive customer satisfaction and profitability

Daily Agenda

Day One: Operational Excellence Perspectives & Strategic Approach
  • The OPEX framework, principles, benefits
  • Elements of strategic approach – McKinsey’s 7S, Balanced Scorecard, Strategy Map
  • McKinsey’s 7S model
  • Balanced scorecard (BSC)
  • Strategy map
  • Integrated Management Systems – Quality, Environmental, Safety & Health (ISO 9001, 14001, 45001)
Day Two: Managing Projects   
  • Project pipeline development and prioritization
  • Overview of PM lifecycle
  • Business case proposal
  • Project planning toolbox – WBS, Gantt Chart, Risk Management etc.
  • Project execution & monitoring
  • Project closure
Day Three: Practices & Methodologies for Operational Excellence
  • Continuous improvement
  • Improving cross-functional processes – SIPOC, Swimlane
  • Finding & eliminating wastes
  • Reducing Costs of Quality (COQ)
  • A3 problem solving, DMAIC & PDCA cycle
  • Theory of Constraints (TOC)
Day Four: Lean Organization Practices
  • Lean management 4P framework
  • The 14 principles of lean organization
  • Tools selection and use – Idea generation, data analysis, decision making
  • Total Productive Maintenance (TPM)
  • Visual management – 5S, Kanban
Day Five: Cultural Leadership
  • Change leadership
  • Conflict resolution
  • Consensus building
  • Motivating individuals
  • Team building


  • On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.

In Association With

GLOMACS Training

Our collaboration with GLOMACS aims to provide the best training services and benefits for our valued clients

Oxford Management Centre

Our collaboration with Oxford Management Centre aims to provide the best training services and benefits for our valued clients.

The Energy Training Centre

Our collaboration with The Energy Training Centre aims to provide the best training services and benefits for our valued clients.

Koukash Consultancy

Our collaboration with Koukash Consultancy aims to provide the best training services and benefits for our valued clients.

Other Training Courses You Might Be Interested In

Frequently Asked Questions

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to reg@petroknowledge.com

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

For corporate fees and group registration, please send your query to info@petroknowledge.com.

Follow Us:

Subscribe To Our Newsletter

    Chat with an assistant

    Hello there
    how can I assist you?