The Management Essentials

An Intensive 5-Day Training Course

The Management Essentials

Effectively Communicate, Delegate & Manage Priorities to Achieve Management Success

We currently have no scheduled session for this Course. If you are interested in running this course, please contact our Training Department at

Why Choose this Training Course?

Why Choose this Course?

This course offers a comprehensive overview of good management practice for those new to supervision. This course introduces delegates to the variety of skills needed to be successful and offers insights into how to personally manage the transition from being a ‘technical expert’ to supervision and management. If you are new to supervision or management, this course offers a compendium of ideas which will impact your practice immediately.

Managing people is not easy, it is challenging and the early experiences of newly appointed managers can be marked with anxiety, stress and insecurity. A good start therefore becomes critical to build confidence in today’s increasingly competitive business climate.

This course will feature:

  • The essential tools for effectively managing people
  • Using the performance management process profitably
  • How to build a high performing team
  • The manager as a communicator and coach
  • The 4D Management model:  direct, delegate, develop and  deliver


What are the Goals?

What are the Goals?

By the end of this course, participants will be able to:

  • Appraise and select  supervision tools that  "fast track"" performance
  • Identify personal strengths and  identify areas for potential development
  • Comprehend and utilise the value of the performance management process
  • Build  personal credibility through good communication and influencing skills
  • Create and monitor  personalized action plans for self, others and the team


Who is this Training Course for?

Who is this Course for?

This course is suitable to a wide range of professionals but will greatly benefit:

  • Employees about to undertake supervisory or management positions
  • Current Supervisors who are interested in building their management skills
  • Team Leaders, site, operations and production Supervisors
  • First time Managers with no formal management training
  • Young employees identified as ‘high potential’ future  Managers


How will this Training Course be Presented?

How will this be Presented?

This course will utilise a variety of proven adult learning techniques to ensure maximum understanding, comprehension and retention of the information presented. The Tutor will utilise a combination of presentations, videos, class discussion, group and self reflective exercises in order to examine all the elements of content. In a risk free environment delegates can practice skills in a non threatening environment. The emphasis will be on building the confidence for success.


Daily Agenda

Day One: The Foundations of Management

  • Understanding the working environment
  • Making the transition into management: new skills, fears and expectations
  • What Managers Do? Key competencies and behaviours
  • Identifying your management style
  • The mistakes new managers make and how to avoid them


Day Two: Performance Management

  • A focus on Continuous Improvement
  • The role of performance management in organisations
  • Establishing and measuring SMART objectives
  • Planning, preparing and conducting successful performance reviews
  • Management behaviour and outcomes


Day Three: Building High Performing Teams

  • Creating the Highly Effective Teams
  • Appreciating team roles and diversity
  • Team audit: exercise to evaluate current team performance
  • Problem solving in teams; team exercise for creative decisions
  • Change management and why individuals resist


Day Four: Motivating and Engaging your People

  • How to give feedback: a tool for development and progression
  • Handling difficult conversations
  • Coaching for personal and team success
  • Communication skills for coaching and management
  • How to Motivate yourself and your people


Day Five: Managing Priorities and Delegating Deliverables

  • What are my key deliverables?
  • Managing Time Effectively
  • Delegate to motivate
  • Personal management SWOT analysis
  • Action planning for future improvement



  • On successful completion of this training course, a PetroKnowledge Certificate will be awarded to the delegates

Frequently Asked Questions

How can I register for a training course?

  • To register online through our website, please click “Enroll Now” on the course page, complete and submit the form. A confirmation e-mail and instructions will be sent to the participant’s e-mail.
  • You may also get in touch with our Registration Team on
    +971 50 981 7386 | +971 2 557 7389 or send an email to

When and how do I arrange payments?

  • Payments can be made in USD or UAE local currency AED (Arab Emirates Dirhams) either by Bank Transfer or by Credit Card. Our Bank Account details will be provided on the invoice.
  • Course fees are payable upon booking unless a valid, authorized Purchase Order is provided and accepted.
  • Invoices will be sent via email/courier to the ID/name and address provided.
  • The course fee shall be settled prior to course start date. Corporate payments with existing payment policy shall be relayed to us in advance.

When should I expect to receive confirmation of registration?

Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.

Is there a discount for more than one registrant/course?

For corporate fees and group registration, please send your query to

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All rights reserved. Any unauthorized copying, distribution, use, dissemination, downloading, storing (in any medium), transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.

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