An Intensive 5-day Training Course
HR Professional (Certificate in Human Resources)
Would an alternative date be more suitable?
We offer a variety of tailored training options, customized to meet your organisation's needs. Delivered anytime, anywhere, we make it easy to bring expert training directly to your team.
We don’t have a scheduled session for this course at the moment. For more information and to enquire about future sessions, please feel free to reach out to our Training Department ([email protected])
Why Choose this Training Course?
The HR function has to be the bridge between the workforce and the organisation. It also has to be the eyes, ears and sometimes the conscience of the organisation. This training course will show you how to build that bridge and how to create an HR function that meets the needs of employees and the organisation.
This training course will feature:
- The essential component parts of an effective HR (or Personnel) function
- Ideas for developing the function beyond the essential parts
- The distinctions between the role of line supervisors/managers and the HR function
- Who does what for example with
- Handling change
- Recruitment
- Handling performance issues
- Use of disciplinary procedure
- The application of the theory of the Psychological Contract (how to get the best from the workforce)
What are the Goals?
By the end of this training course, participants will be able to:
- Describe the role or purpose of the HR function and the contribution the HR function makes to the achievement of organisational goals
- Explain the key principles and practices involved in
- HR strategy
- Recruitment and Selection
- Induction
- Retention
- Employee Relations
- Apply an effective performance management process
- Understand and use competencies for recruitment and performance management
- Know how to handle disciplinary issue
- Apply some of the key personal skills needed to succeed in HR
Who is this Training Course for?
The training course is intended for:
- Those acquiring responsibility for the HR or Personnel Function
- HR or Personnel Generalists
- Specialists returning to, or moving to, a generalist role
- Established HR Professionals wishing to obtain new ideas
- Newly appointed HR professionals
- Those who wish to improve their knowledge of professional HR
How will this Training Course be Presented?
The training methodology used is designed to encourage maximum participation by all delegates. The presenter will suggest ideas and theories to the delegates and then encourage them to test out the ideas by the use of discussion, small group work, exercises and feedback. Each day of the training course will end by delegates completing their own record of what has been learned on the day and considering how the ideas might be transferred back to the workplace.
Daily Agenda
Day One: HR as part of the Business
Key Behaviours:
- Business Awareness - understanding the key business issues that affect the profitability and growth of the organisation.
- Market Awareness - Understands external forces and pressures in the wider environment. Understands how these impact on the organisation and the market place
- Strategic Thinking - turning strategic thinking into effective, delivered actions
- Capability Development – prepared to invest in own development not just rely on external input
- Change Leadership – recognises change as an opportunity
Topics to be covered:
- Understanding the context
- Establishing the Socio-Economic developments
- Creating an HR department that lives the organisation’s brand values and HR and Culture
- Change management practices – changing the shape of the change curve
- Business awareness for HR professionals
Day Two: The Component Parts of the HR Function
Key Behaviours:
- Interpersonal Understanding - Displays a range of active listening and questioning skills
- Reads individual and group behaviours
- Capability Development - Identifies capability required to implement future strategies successfully
- Relationship Building – takes an interest in others can see the perspective of others
- Teamwork – able to work as a member of a team even in circumstances where there is no direct self interest
- Organisational Awareness – able to contribute to the success of the organisation as a whole
Topics to be Covered:
- Recruitment and Selection – avoiding the common mistakes
- Using Competencies; establishing positive and negative descriptors within competencies
- Asking competency-based questions
- Matching Induction to Recruitment
- The role of the Employee Relations function within HR
- Handling Disciplinary and Grievance Issues – case studies
Day Three: Refinements
Key Behaviours
- Partnership Building - establishing relationships with others inside and outside the Organisation which are constructive and which facilitate the delivery of Organisation objectives.
- Capability Development – respects and harnesses dissimilarity
- Diversity Awareness - Actively challenges intolerant and/or insensitive actions or behaviours in the workplace
- Performance through People - obtains high levels of performance from own team and contribute to high levels of performance amongst organisation as a whole
- Achievement Orientation - Identifies measures for evaluating goal achievement and ensures that these are understood
Topics to be Covered:
- Making the links to precedent
- The HR department and labour law
- Developing Employee Relations policy to respond to socio economic conditions
- Understanding Equality Diversity and Discrimination
- Case studies and policy implications
- How to design and implement a performance management system that impacts on the whole organisation
Day Four: The Psychological Contract
Key Behaviours:
- Organisational Awareness – understands the culture of the organisation
- Empowerment - Exercises judgement over capability of individuals, recognising variations in ability and potential
- Capability Development – actively pursues development opportunities for staff
- Capability Development - Sees the importance of development to the future of the Organisation and appropriately supports and/or develops policy initiatives
- Planning and Organising – able to establish efficiently an appropriate course of action for self and/or others to accomplish a goal or goals
Topics to be Covered:
- Becoming an Employer of Choice
- Policies to create job Satisfaction,
- Practices to improve Retention
- Identifying the Key Players
- Succession Planning and matching performance with potential
- Developing a Continuous Learning Culture
Day Five: The Way Forward
Key Behaviours:
- Results Focus - able to see the importance of results, be motivated about the achievement of results and to take the action necessary to achieve those results in the short and longer terms
- Leadership - able to use personal skills to guide individuals and/or groups towards achieving individual, group or organisation goals
- Relationship Building – builds win-win relationships
- Impact and Influence - able to persuade and influence others, taking the needs of others and the situation into account
- Integrity – is able to take actions based on own judgement
Topics to be Covered:
- Understanding Motivation and avoiding a simplistic approach
- Where pay and reward fit with motivation
- The Messages for Leaders
- Evolution of HR from Tactical to Strategic
- Employee Relationship Management
- The personal skills needed for the new roles
- Influencing Skills
- Managing Conflict
- Assertiveness
Certificate
- On successful completion of this Training Course / Online Training Course, a PetroKnowledge Certificate / E-Certificate will be awarded to the delegates.
In Association With
Frequently Asked Questions
PetroKnowledge is a globally recognized provider of training courses for oil and gas professionals, offering a wide range of specialized training courses designed to enhance knowledge, skills, and expertise in the energy sector. With courses tailored to meet the evolving demands of the oil and gas industry, PetroKnowledge helps professionals stay up-to-date with industry standards, technological advancements, and best practices.
Our courses are specifically developed for professionals in the oil and gas industry, including engineers, technical staff, managers, and other specialists looking to advance their careers. Whether you’re a seasoned expert or new to the sector, our training for oil and gas professionals is suited to individuals at all stages of their professional journey.
PetroKnowledge offers flexible learning solutions with both online courses and in-person training options. Online courses for oil and gas professionals provide the flexibility to learn from anywhere, while in-person courses offer a hands-on, interactive learning environment. Each training course page provides detailed information on the delivery format, allowing you to choose the option that best meets your learning style and schedule
Yes, PetroKnowledge offers customized in-house training solutions for organizations looking to upskill their teams. We work closely with companies to design bespoke training courses for oil and gas professionals that address specific challenges and objectives. Whether you need on-site training or online solutions, we can tailor the training courses to suit your organization’s needs.
Certain advanced training courses for oil and gas professionals may require prior experience or technical knowledge. These prerequisites ensure that participants can fully benefit from the course content. We recommend reviewing the course description on the relevant page to determine if any prerequisites apply to your selected course.
Enrolling in one of our training courses for oil and gas professionals is simple and convenient. Navigate to the specific course page, click “Enroll Now,” and complete the registration form. You will receive a confirmation email with further details on how to proceed.
You may also get in touch with our Registration Team on
+971 50 981 7386 | +971 2 557 7389 or send an email to [email protected]
Upon successful registration online, enrolment on the respective training course will be confirmed by Registration Team by e-mail along with the invoice and joining instruction.
Yes, upon successful completion of our courses for professionals in the oil and gas industry, you will receive an industry-recognized certificate from PetroKnowledge. This certification is designed to validate your skills and knowledge and can significantly enhance your professional credentials, boosting your career prospects in the competitive oil and gas sector.
Pre-Course Cancellation
Our refund and cancellation policy varies depending on the course and circumstances. Generally, cancellations made at least 21 days before the training are eligible for a refund, less any administrative fees.
Refund Policy Disclaimer
All course bookings made through PetroKnowledge are non-refundable. By registering for a course, you acknowledge and accept that fees are payable in full and are not subject to refund under any circumstances, including but not limited to participant dissatisfaction, changes in personal or professional circumstances, or partial attendance.
PetroKnowledge reserves the right to make reasonable adjustments to course content, trainers, or schedules where necessary, without entitling delegates to a refund. Full details of each course – including objectives, target audience, and content – are clearly outlined prior to enrolment, and it is the responsibility of the delegate to ensure suitability before booking.
If you have any specific inquiries about the cancellation or refund, don’t hesitate to contact our support team, who can assist with your booking and cancellation queries.
For corporate fees and group registration, please send your query to [email protected].
